THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: July 22, 2003 01:03 PM Tuesday;
What do you believe customers care about SDS philosophy in POIMS.
2...Experience Shows Benefits Transformation from Documents to Knowledge
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0201 - CSG Systems, Inc.
020101 - Mr. Jerry J. Nord
Questions of Belief Faith Raised by POIMS and SDS Jerry Reviewing POI
Marketing Attractive POIMS SDS Philosophy Belief Faith Questions Rais
Customers Care About POIMS Philosophy Attractive SDS Belief Faith Que
Care About POIMS Philosophy Attractive SDS Belief Faith Questions Rai
MBA SDS Takes Study Avoid False Expectations Jerry Can Produce Organi
Beliefs Questions Raised by POIMS and SDS Jerry Reviewing POIMS with
Sales POIMS Attractive SDS Philosophy Belief Faith Questions Raised b
Philosophy Belief Faith Questions Raised by POIMS and SDS Jerry Revie
Foster Culture of Knowledge Communication Link Cite SDS POIMS for Fou
Application Software Support Manager Work Use SDS Approved Jerry's Bo
SDS Attractive Philosophy Belief Faith Questions Raised by POIMS and
Spreading Word Wide as the Waters SDS Jerry Reviewing with His Son Jo
2114 - ..
2115 - Summary/Objective
211601 - Follow up ref SDS 13 0000, ref SDS 12 0000.
211603 - Received a letter from Jerry saying simply....
211605 - 1. Subject: A question
211606 - Date: Tue, 22 Jul 2003 09:04:20 -0500
211607 - From: Jerry
211608 - To: "Rod Welch
211610 - ..
211611 - 2. What do you believe in?
211613 - JerryN
211616 - ..
211617 - This is rather broad question.
211619 - ..
211620 - Sent at email to respond saying....
211622 - Dear Jerry,
211624 - ..
211625 - Responding to your letter asking "What do you believe in," and
211626 - having been up for several days hammering on ethereal meanings
211627 - of knowledge, intelligence, et al, the first reaction was to
211628 - offer up that of course I believe in "love!", since that is a
211629 - popular answer to a generic question that comes up often on
211630 - television game shows. Then thinking further for a more
211631 - considered construction, much thought and reflection yielded a
211632 - firm belief that the Quarter Pounder is a better nutritional
211633 - value than the Big Mac, except, for some reason that nobody has
211634 - been able to determine, the Big Mac is often the equal or even
211635 - a smidgen better than the Quarter Pounder on Wednesdays. I have
211636 - a theory on this but it takes too much time to relate here.
211640 - ..
2119 - 1334
212001 - Called Jerry about the scope of the draft agreement on SDS, as
212002 - reported in another record today, ref SDS 14 SG3M, after discussing
212003 - the draft agreement, Jerry said he got the email, per above, and
212004 - appreciated the humor, ref SDS 0 SB45, given the general scope of his
212005 - question. ref SDS 0 0001
212007 - ..
212008 - Jerry related that last night he was going over POIMS with his oldest
212009 - boy, who has graduated from high school and is headed to college in
212010 - the fall. Jerry indicated that his son has become somewhat interested
212011 - in POIMS. The two of them were reading through POIMS together and
212012 - came across something that led to the letter this morning as a way to
212013 - compliment the ideas in POIMS. ref OF 3 5418 and ref OF 4 6528
212015 - [On 030818 Jerry sets a strong moral example for everyone.
212016 - ref SDS 16 HS67
212018 - ..
212019 - This presents several helpful scenarios....
212021 - 1. It is gratifying when people, especially young people, review
212022 - ideas carefully enough to grasp concepts and philosophy that
212023 - justifies inquiry on advancing civilization, as set out in
212024 - POIMS. ref OF 4 6528
212026 - ..
212027 - Would be nice to get feedback on which ideas were attractive by
212028 - using explicit links to the specific language in POIMS, as
212029 - related on 020726. ref SDS 3 636G One thought is that Jerry
212030 - and his son may have clicked a link and entered NWO, where
212031 - there are a number of themes that relate to basic beliefs.
212032 - ref OF 13 7055 Without a link, we are flying blind.
212034 - ..
212035 - 2. Engaging people in the philosophy of SDS, as related in
212036 - foundaitonal documents, e.g., POIMS, NWO, TDS, is a first step
212037 - to building a circle of advocates for spreading the word wide
212038 - as the waters. This is an essential and powerful step toward
212039 - transformation, as related by Secretary of Defense Don Rumsfeld
212040 - on 020131. ref SDS 2 6L5K
212042 - ..
212043 - 3. Engaging students, like Jerry's son, shows potential for
212044 - college papers to be written on POIMS and NWO that further
212045 - build a foundation for a culture of knowlede.
Experience People Adjust Get Used to Working Intelligently 2 Worlds P
Transformation 3-layer Architecture Com Manager Use SDS Jerry Has Ver
Cultural Resistance How Hard to Push Visiblity CSG Management Aware S
Exposure People Adjust Get Used to Working Intelligently 2 Worlds Pri
Print Documents for Information Management Disappointed about Losing
People Adjust to Working Intelligently 2 Worlds Printed Documents Imp
920801 - ..
920802 - Experience Shows Benefits Transformation from Documents to Knowledge
920804 - Follow up ref SDS 13 IE5N.
920806 - Jerry indicated during our call that he now has a plan for working
920807 - with management and colleagues at CSG to transition from reliance on
920808 - traditonal printed documents to using SDS for Knowledge Space, based
920809 - on interaction with his son, Johathan, reading through POIMS.
920811 - ..
920812 - Jerry related that last night he was reading through POIMS online with
920813 - his son, and initially Jonathan, suggested that they print POIMS for
920814 - review and study. As a result of discussions on 030718, when we
920815 - reviewed advantages of reading SDS records and foundational documents
920816 - online, ref SDS 13 IE5N, Jerry proposed that they first spend about 10
920817 - minutes or so looking at POIMS on line. Jerry observed that his son
920818 - began clicking a few links and soon realized that printing POIMS as a
920819 - document would eliminate access to connections that provide support
920820 - and context to understand the ideas presented. Realization and
920821 - success working with SDS and foundational documents online, reduced
920822 - the common inclination to print documents. On 000208 this scenario
920823 - was described in relation to cultural adjustments for prior advances.
920824 - ref SDS 1 Q44N
920826 - [On 030929 Jerry plans to mention the idea for Tom Gilbert, who
920827 - has been assigned to make an initial review of POIMS, to do this
920828 - online, rather than print POIMS and other foundational documents.
920829 - ref SDS 17 JZ98
920831 - ..
920832 - This record shows a powerful story of transformation with a parent
920833 - helping the kids grapple with a core issue of the 21st century.
920835 - [On 030729 reviewed advantage of balancing benefits of privacy
920836 - and confidentiality with advantages of transformation to a
920837 - culture of knowledge, which requires records on the Internet that
920838 - enable people to have immediate access to context and support
920839 - that refines accuracy of understanding, ref SDS 15 UL74, when
920840 - people gain exposure to learn benefits of a connected record,
920841 - soon they say Gosh, I get it! ref SDS 15 UL87
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