CONTACTS 
0201 - CSG Systems Inc.                     402 431 7000
020101 - Mr. Jerry Nord; 402 963 8725
020102 - Jerry_Nord@csgsystems.com

SUBJECTS
SDS Unique KM Secret Industry Doesn't Know How to Design KM
CSG, Jerry Nord Reports Jury Duty Prevented Submitting Ideas for Deve
Law Organizational Memory History Experience Diary Capturing Record o

3005 -    ..
3006 - Summary/Objective
3007 -
300701 - Follow up ref SDS 89 0000, ref SDS 86 0000.
300702 -
300703 - Submitted email to Jerry with links to analysis in the record on
300704 - 020217 showing Roy Roebuck's explanation of need for SDS to improve
300705 - productivity of meetings, which Jerry raised in his letter on 020208.
300706 - ref SDS 89 J66L   The record on 020217 citing need for SDS to improve
300707 - communication in program management, ref SDS 90 1332, is a good fit
300708 - for Jerry.
300709 -
300710 - Cited again Don Rumsfeld's remarks at the War College on 020131 about
300711 - forming a circle of advocates for improvement. ref SDS 87 6L5K
300712 - Suggest idea of Jerry sharing his experience at CSG about need for
300713 - SDS to improve meetings.
300714 -
300715 -     [On 020409 called Jerry to follow up. ref SDS 91 0001
300716 -
300717 -
300718 -
300719 -
300720 -
300721 -
300722 -
300723 -
300724 -
300725 -
300726 -
300727 -