THE WELCH COMPANY
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415 781 5700


S U M M A R Y


DIARY: July 29, 2001 07:17 AM Sunday; Rod Welch

Called Morris about mergers unravelng, mounting losses.

1...Summary/Objective


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CONTACTS 
0201 - Intel Corporation                    408 765 8080
020101 - Mr. Morris E. Jones; Business Unit Manager =408 545 9521
020102 - morris.jones@intel.com
020103 - Cable Network Operation

SUBJECTS
Subject Index Improvements
Action Items Not Tracked by Staff Using Microsoft Office Programs
Planet Only Person Who Can Meld Computer Architecture with Architectu
SDS Windows Version Market are People Ready?
Collaborate on SDS Refinement for Enterprise Management Like Morris C
SDS Fun Making Too Much Money to Invest Time for Improving Civilizati
Listening Improvement Needed to Make Conversation More Effective

1109 -    ..
1110 - Summary/Objective
1111 -
111101 - Follow up ref SDS 22 0000, ref SDS 20 0000.
111102 -
111103 - Recent report on 010727 that JDS is writing off $50B of assets to
111104 - reflect actual market value of mergers and acquistions, ref SDS 23
111105 - 0001, lends support to Andy Grove's ideas in his book "Only the
111106 - Paranoid Survive" reviewed on 980307, that CEO's should focus more on
111107 - improving productivity. ref SDS 7 HO5K
111108 -
111109 - Morris pointed out that acquisitions and mergers add tangible assets,
111110 - which improve near term finanacials.  He said improving management is
111111 - harder, and takes longer to improve earnings.
111112 -
111113 -     This aligns with frustrations Morris cited on 010721 where Intel
111114 -     sends top executives to management training class, but in a few
111115 -     months, everybody is back to doing things in comfortable ways, and
111116 -     people will not use Microsoft to track action items, which Morris
111117 -     feels works even better than SDS. ref SDS 22 0001
111118 -
111119 -     This means that if the people who use tangible assets like
111120 -     buildings and equipment fail to work productively, and in fact
111121 -     refuse to use intelligence, than continual bumbling that causes
111122 -     too many people to have too many problems, then even so called
111123 -     tangible assets become draining liabilities, as people scramble to
111124 -     generate revenue needed for maintenance and taxes.  One of the
111125 -     first signs that an organization is failing, is when maintenance
111126 -     is cut to save money, and work environment slowly deterioriates.
111127 -
111128 -     Thus, near term financials is not a good measure of a successful
111129 -     merger.  The only measure is whether the assets of people, plant
111130 -     and equipment can be deployed productively, and this requires
111131 -     effective management.
111132 -
111133 - Seminars and computers are two methods executives have tried for
111134 - improving the quality of management.  TQM is an effort to improve the
111135 - quality of management, which doesn't work very well for the reasons in
111136 - the SDS Typical Day Scenario, ref OF 2 077Y, which Morris reviewed on
111137 - 010425. ref SDS 16 EP7F
111138 -
111139 - Morris explained that a lot of technology has been applied to develop
111140 - performance data, like cost control.  He did not explain how this
111141 - helps the people who use performance data reports, per record on
111142 - 010510 where Steve Balmer explains Microsoft executives figure out
111143 - what to do by attening brainstorming meetings. ref SDS 18 0001  Steve
111144 - did not mention discussing performance data reports, nor how executive
111145 - committee decisions aligned with performance data, because decisions
111146 - cover a wide range of factors that are not captured in performance
111147 - data reports, as discussed on 950223. ref SDS 4 3164
111148 -
111149 - Most problems are caused by communication in meetings, calls and email
111150 - that is not aligned with objectives, requirements and commitments long
111151 - before performance data is collected, because communication is a
111152 - metric of future performance, as set out in NWO. ref OF 3 MY6H and
111153 - ref OF 3 29G5  If Communication Metrics are ignored, after the fact
111154 - metrics of performance become fodder for using highly developed
111155 - communication skills that rely on deniability to cover up.
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Distribution. . . . See "CONTACTS"