THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: April 16, 2001 01:03 PM Monday; Rod Welch

Earthlink current status, need 150 MB space.

1...Summary/Objective
2...ISP Account with Earthlink Should Have 150 MB
3...History of payments shows following chronology.....


..............
Click here to comment!

CONTACTS 
0201 - JPS Net                              800 711 5353 fax or 800...
020101 - Mr. Bruce Newland
020102 - Network Operations Manager =916 810 8913
020103 - bnewland@corp.jps.net
020104 - Biz Tech Services =415 376 0121

SUBJECTS
Server - Changed Back to Unix on 990424, Corp Web 1
Directory Space Full - Two Extraneous Files - 09 Directory
Determine Usage Space Available on Server
150 MB Letter on Status
150 MB Should Cost $500 Have Paid $535

0807 -    ..
0808 - Summary/Objective
0809 -
080901 - Follow up ref SDS 28 0000, ref SDS 26 0000.
080902 -
080903 - Research of payment history indicates we have 150 MB of space on
080904 - Earthlink ISP server (formerly JPS).
080905 -
080906 - Called Bruce to request confirmation.
080907 -
080908 - Submitted ref DIT 1 0001 linked to this record.  Request
080909 - reconciliation of space available and usage.
080910 -
080911 -     [On 010419 called to follow up. ref SDS 29 L64J
080912 -
080913 -     [On 010423 called Bruce again. ref SDS 30 0001
080914 -
080915 -     [On 010430 called Bruce again. ref SDS 31 0001
080916 -
080917 -
080918 -
0810 -
0811 -
0812 - Progress
0813 -
081301 -  ..
081302 - ISP Account with Earthlink Should Have 150 MB
081303 -
081304 - Per below, ref SDS 0 4G4F, our records show the original account was
081305 - opened on 980309 at a cost of approximately $400 for 100 MB.  JPS
081306 - quoted $100 additional payment for an additional 50 MB; so, 150 MB
081307 - costs about $500.
081308 -
081309 - On 001031 we sent check #2358 in the amount of $137.62 for payment of
081310 - invoice #3403597 dated 000922. ref SDS 21 C6W8
081311 -
081312 - A few weeks ago, on 000406 we sent check #2410 in the amount of
081313 - $397.91 for payment of Invoice #8190263. ref SDS 27 SY4N
081314 -
081315 - This makes total payment of....
081316 -
081317 -
081318 -                          137.62
081319 -                          397.91
081320 -                        ---------
081321 -                         $535.53
081322 -
081323 -
081324 - Thus, it appears we have made sufficient payment to have 150 MB.
081325 -
081326 - As a result, since we are using less than 100 MB at the present time,
081327 - there should not have been an out of space message, or other problem,
081328 - in connection with uploading 5 MB on 010319. ref SDS 24 0001
081329 -
081330 - Called and Left another message for Bruce to call about two issues in
081331 - the letter ref DIP 2 0001 submitted on 010324.....
081332 -
081333 -    1.  How to determine current status of usage and available space.
081334 -        ref DIP 2 QS6H
081335 -
081336 -    2.  Why did we get out of space message when we have less than 90MB
081337 -        on the server, and have contracted to rent 150 MB? ref DIP 2
081338 -        HA6M
081339 -
081340 - Submitted ref DIT 1 0001 linked to this letter showing payments
081341 - indicate we should have 150 MB.
081342 -
081343 -     [On 010419 called to follow up. ref SDS 29 0001
081344 -
081345 -  ..
081346 -
081347 - History of payments shows following chronology.....
081348 -
081349 -    980309 ordered 100 MB............................ ref SDS 2 6819
081350 -
081351 -       Initial 50M ...............................$299
081352 -       Additional 50M @ $2........................$100
081353 -
081354 -       So the initial account was 100 MB for $400 per year.
081355 -
081356 -
081357 -    990922........................................... ref SDS 4 3922
081358 -
081359 -       Letter from JPS saying account renewed at no charge to
081360 -       compensate for defective service.
081361 -
081362 -
081363 -    000229 sent check #2308    $100    50 MB......... ref SDS 5 0001
081364 -
081365 -       000321 letter confirming have 150 MB.......... ref SDS 8 0001
081366 -       000406 called Bruce to confirm................ ref SDS 9 0001
081367 -       000410 letter to Bruce to confirm............. ref SDS 10 0001
081368 -
081369 -
081370 -    001031 sent check #2358    $137.62............... ref SDS 21 C6W8
081371 -
081372 -        Invoice #3403597 dated 000922 shows...
081373 -
081374 -           Internet service annual fee........... $45.57
081375 -
081376 -           Delux web domain hosting..............  92.05
081377 -                                                ---------
081378 -                                                 $137.57
081379 -
081380 -
081381 -    000406 sent check #2410    $397.91............... ref SDS 27 SY4N
081382 -
081383 -        Invoice #8190263
081384 -
081385 -           Internet Service Annual Fee...........  99.00
081386 -
081387 -           50 MB Additional Space................. 98.91
081388 -
081389 -           Delux Web Domain Hosting...............200.00
081390 -
081391 -
081392 -
081393 -
081394 -
081395 -
081396 -
081397 -
081398 -
081399 -
081400 -
081401 -
081402 -
081403 -
081404 -
081405 -
Distribution. . . . See "CONTACTS"