CONTACTS 
0201 - Earthlink                            800 711 5353 fax or 800...
020101 - Mr. Bruce Newland
020102 - Serivce Quality Manager =916 810 8913
020103 - bnewland@corp.jps.net
020104 - Biz Tech Services =415 376 0121

SUBJECTS
Clock on Server Advanced 11 Minutes, 001231
Server - Changed Back to Unix on 990424, Corp Web 1
Directory Space Full - Two Extraneous Files - 09 Directory

0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 17 0000, ref SDS 16 0000.
060702 -
060703 - Yesterday, had problem uploading POIMS to welchco.  Since POIMS is a
060704 - file that is only about 10K, this was a suprise, and an obvious error
060705 - by Earthlink.
060706 -
060707 - After many failures, careful investigation showed someone has loaded
060708 - two files that require 5 MB, to.....
060709 -
060710 -
060711 -                    http://www.welchco.com/09
060712 -
060713 -
060714 - Actually these filenames sound like work with the Department of
060715 - Natural Resources and Conservation (DNRC) in Montana.
060716 -
060717 - Called Wayne.
060718 -
060719 - He confirmed they are DNRC files, which were being transferrred to his
060720 - home computer via FTP.  He forgot to remove them from the web, after
060721 - downloading.  Said it is okay to delete them.
060722 -
060723 - After deleting the files, was able to resume normal SDS operations,
060724 - using the Internet to deliver anytime, anywhere intelligence....
060725 -
060726 -
060727 -                     http://www.welchco.com
060728 -
060729 -
060730 - Our records show, however, that we only have about 90 MB of data on
060731 - the Earthlink server.  Since we have 150 MB of space, as shown in the
060732 - record on 000321, ref SDS 5 9280, the 5 MB temporary upload should not
060733 - have caused this problem.  Perhaps someone at Earthlink is using some
060734 - of our space temporarily, as occurred previously for maintenance.
060735 -
060736 -     [On 010416 research indicates we have paid for 150 MB. ref SDS 19
060737 -     L64J
060738 -
060739 -
060740 -
060741 -
0608 -
0609 -
0610 - 1231 called Bruce
0611 -
061101 - Explained our sitution, where usage on the server grows everyday; so,
061102 - we need a way to know how much space we have available on the server.
061103 -
061104 - Sometimes mistakes occur.  Earthlink's staff or others inadvertantly
061105 - put stuff on the server.  We need a way to affirmatively determine
061106 - this in order to avoid problems where our Knowledge Management service
061107 - is stopped suddenly, without notice.
061108 -
061109 - Bruce said there is a script we can get to do this.  He asked for the
061110 - name of the server on our account.
061111 -
061112 - Advised we are on Corp Web 1.
061113 -
061114 - Bruce is in Atlanta today.  He will call the Sacramento office to find
061115 - out how we can determine the space available on our web site.
061116 -
061117 -     [On 010324 received letter from Bruce. ref SDS 18 0001
061118 -
061119 -     [On 010416 research indicates we have paid for 150 MB. ref SDS 19
061120 -     L64J
061121 -
061122 -
061123 -
061124 -
061125 -
061126 -
061127 -