THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: September 19, 2000 04:49 PM Tuesday; Rod Welch

Javacorporate inquires about investing and synergy with KM projects.

1...Summary/Objective
2...Enterprise Needs Knowledge Management, Javacorporate Counting on AI
3...Web Content Management for Enterprise Support - 5 Components
....Document Management Supports Knowledge in an Organization
....Technology Must Convert Information into Knowledge
....Information Management Integrates Methods for Content Management
....Searching and Indexing Emphasized by Javacorporate
....Communications and Collaboration Being Improved by Email
....Expert Systems Use AI Methods to Make Information Useful


..............
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CONTACTS 

SUBJECTS
Venture Cap Investors
Investor to Obtain Technology in Partnership
Killer App Needed for SDS Business Plan
Market Potential
Evaluate Market Conditions
Knowledge Different from Information
DKR Difficult Design Not Enough Known about Knowledge
Dilemma Industry Doesn't Know How to Design KM
Javacorporate KM Project Needs Ideas
Projects to Create KM Need Solution

1412 -
1412 -    ..
1413 - Summary/Objective
1414 -
141401 - Follow up ref SDS 4 0000, ref SDS 2 0000.
141402 -
141403 - Received ref DRT 1 0001 from Sandra Cann who is a founder of
141404 - Javacorporate. ref DRT 1 JG5N
141406 -  ..
141407 - Sandra asks if there would be interest in getting investment to fund
141408 - and extend an existing project into a full knowledge management
141409 - system.  And putting this project in the hands of a larger group brain
141410 - share?  She requests input from DKR team. ref DRT 1 UH6M
141411 -
141412 -      [On 000920 report 4 year KM project starting. ref SDS 5 0001
141414 -  ..
141415 - This supplements the letter, ref DRP 1 0001, from John Deneen on
141416 - 000613 submitting a fairly comprehensive list of resources for
141417 - locating venture capitalists. ref SDS 4 0001
141419 -  ..
141420 - Javacorporate's home page is at...
141421 -
141422 -
141423 -     http://www.javacorporate.com/index.html
141424 -
141426 -  ..
141427 - Javacorporate's business objectives are explained at...
141428 -
141429 -
141430 -     http://www.javacorporate.com/Design/overview.html
141431 -
141433 -  ..
141434 - Products are explained....
141435 -
141436 -
141437 -     http://www.javacorporate.com/components/helpdesk/jsp/frame.jsp
141438 -
141439 -
141441 -  ..
141442 - Enterprise Needs Knowledge Management, Javacorporate Counting on AI
141443 -
141444 - Sandra explains eContent, Javacorporate's web content management
141445 - system (based on the open source Expresso Framework and fully
141446 - server-side Java based) - was designed as a foundation upon which to
141447 - build an enterprise knowledgement management system; and our direction
141448 - is to extend the product into an intelligent knowledge management
141449 - system (with plans for new project called eTactician
141450 - (www.etactician.com)).  Our lead developers specialty is in AI so I
141451 - think this could get very interesting. ref DRT 1 EO7L
141452 -
141453 -     Artificial Intelligence has not proven to be a fruitful path for
141454 -     improving management productivity and saving money, as reported on
141455 -     900303. ref SDS 1 3002
141456 -
141457 -        [On 060211 Open Iris Java web-application SRI CALO project
141458 -        sponsored by DARPA, ref SDS 7 YY5K, seems conflicting with
141459 -        mistaken belief worrying on 030527 about loss of
141460 -        confidentiality using SDS records that are not produced on the
141461 -        Internet. ref SDS 6 ZU3G
141463 -      ..
141464 -     On 000405 Paul Fernhout explained that current efforts in AI have
141465 -     not been successful. ref SDS 3 B8R4
141467 -      ..
141468 -     The challenge of using technology to support human "intelligence"
141469 -     for knowledge creation and management is explained in POIMS.
141470 -     ref OF 1 0561
141471 -
141473 -  ..
141474 - Web Content Management for Enterprise Support - 5 Components
141475 -
141476 - Sandra says 5 components support Knowledge Management. ref DRT 1 CV8M
141477 -
141478 -    1.  document management, ref SDS 0 Y53J
141479 -    2.  information management, ref SDS 0 664N
141480 -    3.  searching and indexing, ref SDS 0 I65O
141481 -    4.  communications and collaboration, ref SDS 0 R67H
141482 -    5.  expert systems. ref SDS 0 W69F
141483 -
141485 -  ..
141486 - Sandra describes...
141488 -     ..
141489 -    Document Management Supports Knowledge in an Organization
141490 -
141491 -    ...pertains to collection, storage, and distribution of knowledge
141492 -    contained in an organization. Historically, systems emulated the
141493 -    paper and library systems. Advanced features of document management
141494 -    systems provide version control, authentication, workflow, and
141495 -    translation and help companies better organize their information
141496 -    and usually include very structured approaches to indexing. I think
141497 -    it is interesting to offer alternatives too - such as exploring
141498 -    unstructured approaches too - such as following links structure.
141499 -    ref DRT 1 UX9I
141500 -
141501 -       [On 060211 Open Iris Java web-application SRI CALO project
141502 -       sponsored by DARPA, ref SDS 7 YY5K, seems conflicting with
141503 -       mistaken belief worrying on 030527 about loss of confidentiality
141504 -       using SDS records that are not produced on the Internet.
141505 -       ref SDS 6 ZU3G
141506 -
141508 -     ..
141509 -    Technology Must Convert Information into Knowledge
141510 -    Information Management Integrates Methods for Content Management
141511 -
141512 -    Software that supports business decisions, contains knowledge, or
141513 -    facilitates the turning of raw information into knowledge shows
141514 -    there are many methods are integrated in a content management
141515 -    system, such as enterprise resource planning (ERP) tools, legacy
141516 -    integration, web application integration etc. ref DRT 1 614N
141517 -
141519 -     ..
141520 -    Searching and Indexing Emphasized by Javacorporate
141521 -
141522 -    There has been much attention given in recent years to search and
141523 -    indexing techniques with the exponential growth of information. The
141524 -    Internet has accelerated techniques and, as disparate systems
141525 -    become connected to one another, searching and indexing becomes a
141526 -    function more critical than storage. Information that can't be
141527 -    located easily and with reliability holds little value. The field
141528 -    of searching and indexing is one we are putting a lot of emphasis
141529 -    and research. ref DRT 1 X66K
141530 -
141532 -     ..
141533 -    Communications and Collaboration Being Improved by Email
141534 -
141535 -    Integrated components that aid communication and collaboration
141536 -    facilitate the flow of tacit information. The problem of how tacit
141537 -    knowledge is incorporated is perhaps one of the most significant
141538 -    differentiation factors between "knowledge" and "information"
141539 -    management systems.  There are still much greater quantities of
141540 -    knowledge stored within the heads of individuals and within
141541 -    business processes than has been translated into electronic forms.
141542 -    Communications and collaboration software generally help to build
141543 -    relationships between people and reinforce organizational culture
141544 -    and design. An area that is upcoming is integration of email
141545 -    systems for knowledge management; and software such discussion
141546 -    forum software and project management to provide more robust
141547 -    communications. ref DRT 1 J84F
141548 -
141550 -     ..
141551 -    Expert Systems Use AI Methods to Make Information Useful
141552 -
141553 -    Another area of promising development is integration of products
141554 -    that provide intelligent analysis of information, online
141555 -    processing, and filtering. Often relying on concepts from the field
141556 -    of artificial intelligence, expert systems and intelligent agents
141557 -    help make vast quantities of data and information useful. We
141558 -    integrate with several products that have been in use providing
141559 -    intelligent analysis and online analytical processing (OLAP) for
141560 -    quite some time; and have intelligent agents planned for use in
141561 -    various components. ref DRT 1 E56F
141562 -
141563 -
141564 -
141565 -
141566 -
141567 -
1416 -