CONTACTS 
0201 - Pacific Bell Network Services        510 901 9094 fax 806 0729
020101 - Mr. Robert A Triado; Manager =858 320 5529  Pager 858 271 3761
020102 - RT2969@msg.pacbell.com
020103 - DSL Orders

SUBJECTS
Communication DSL Internet Access
DSL High Speed Transmission System
Pac Bell DSL, 000401
DSL EnterNet 300 Pac Bell, 000415
High Speed Internet Access

0807 -    ..
0808 - Summary/Objective
0809 -
080901 - Follow up ref SDS 36 0000, ref SDS 35 0000.
080902 -
080903 - Received ref DRT 1 0001 from Robert responding to my letter,
080904 - ref DIP 2 0001 sent on 000418, ref SDS 36 4020, linked to the record
080905 - showing information on the list of resources in the Network folder.
080906 - ref SDS 36 4377, and further following up Robert's letter to Gil,
080907 - ref DRP 3 0001 from Robert to Gil, asking for assistance to install
080908 - DSL service under Windows 2000. ref SDS 36 4020
080909 -
080910 - Robert says he has not heard from Gil.  Robert said that Gil may be on
080911 - assignment away from the office.  We'll stay in contact. ref DRT 1
080912 - 0001
080913 -
080914 - Sent ref DIT 1 0001 to Robert requesting plan of action in the event
080915 - that Gil does not respond.  He needs to coordinate with escalation
080916 - manager Erline on who should show up on Saturday, 0004222, per
080917 - planning on 000417, and my call to Erline on 000418. ref SDS 36 3770
080918 - ..
080919 - Need to follow up with Brad at MCE. ref SDS 36 2183
080920 -
080921 -
080922 -
080923 -
080924 -  ..
0810 -
0811 -
0812 - 1802
0813 -
081301 - Called Robert's pager and left my number.
081302 -
081303 - Robert called back.
081304 -
081305 - He received my letter this morning, ref DIT 1 0001, asking for a
081306 - report on when Pac Bell expects to complete DSL installation.
081307 -
081308 - Robert said he did not have enough time to respond with an answer.
081309 -
081324 -
081325 - Robert visited briefly with Gil today, following up discussion on
081326 - 000418. ref SDS 36 4047
081327 -
081328 - Gil mentioned that properties for the EnterNet 300 should show an IP
081329 - address.
081330 -
081331 - Gil also seemed to indicate he got a driver from Kingston Technology.
081332 -
081333 -    On 000415 we also downloaded drivers from the Kingston web site,
081334 -    but instructions said not to install the drive. ref SDS 34 3038
081335 -
081336 - We considered Robert canvassing Pac Bell for expertise on installing
081337 - DSL with W2000.  Try to find more Gil's, so, if Gil does not have time
081338 - to help, someone else will.
081339 -
081340 - We also need to notify Earline, the escalation manager for
081341 - installation problems, about not sending someone out on Saturday,
081342 - since we have the thing installed already, and the problem is
081343 - configuration for W2000. ref SDS 36 3770
081344 -
081345 - Robert said he will have this done.
081346 -
081356 -
081357 -
081358 -
081359 -
0814 -