CONTACTS 
0201 - Intel Corporation                    408 765 8080
020101 - Mr. Morris E. Jones; Business Unit Manager =408 545 9521
020102 - morris.jones@intel.com
020103 - Cable Network Operation

SUBJECTS
Mainboard, Memory, Case, Quote
Case Not Properly Insulated
Incomplete Response Compounds Complexity
Subject Index Enhanced Version
Rework Cycle Due to Miscommunication
Managers Fear They Don't Know What to Write

1308 -    ..
1309 - Summary/Objective
1310 -
131001 - Follow up ref SDS 45 4717.
131002 -
131003 -
131004 -
131005 -
131006 -
131007 -
1311 -
1312 -
1313 - Progress
1314 -
131401 - Submitted ref DIT 1 0001 to Morris linked to the record on 000302
131402 - recommending installing an Intel main board, ref SDS 45 4717, and
131403 - asking Morris for a recommendation on the board to buy.  Also asked
131404 - for comment on service record. ref SDS 45 0001
131405 -
131406 -
131407 -
131408 -  ..
1315 -
1316 -
1317 - 1122 received letter from Morris
1318 -
131801 - Morris submits a short letter saying the motherboard is suspect, but
131802 - does not provide diagnostic steps or issues that may have been
131803 - overlooked in the record on 000302, as asked in my letter. ref DIT 1
131804 - 0001 He says Intel makes good products, and suggests getting a second
131805 - opinion because he works for the firm. ref DRT 1 0001
131806 -
131807 - The letter sent to Morris asks for guidance on which Intel product to
131808 - purchase. ref DIT 1 1782  Morris' reply that Intel makes good products
131809 - is not responsive, reflecting cursory consideration of a hurried work
131810 - practice, cited on 990718. ref SDS 30 5251
131811 - ..
131812 - Submitted ref DIT 2 0001 asking for clarification of guidance on
131813 - which Intel motherboard to buy.
131814 -
131815 -       ..
131816 -      Subject Index Design and Requirements
131817 -
131818 -      Suggested meeting this weekend to develop requirements for
131819 -      enhancing the Subject Index. ref DIT 2 4392  Cited Morris'
131820 -      request on 990427 for SDS capability which he was unable to
131821 -      explain. ref SDS 27 8159  On 990524 he set out requirements for
131822 -      subject management, ref SDS 28 4774, showing he is unfamiliar
131823 -      with SDS capability. ref SDS 28 0786  On 990525 sent letter
131824 -      offering to demonstrate subject management. ref SDS 29 7072
131825 -
131826 -
1319 -
1320 -
1321 - 1222
1322 -   ..
132201 - Received ref DRT 2 0001 from Morris saying he needs to spend
132202 - time with Teri, evidently indicating he cannot invest time in
132203 - developing the subject management capability he asked about earlier.
132204 -
132205 - Morris suggests getting an Intel board with SDRAM and a BX or better
132206 - chipset. ref DRT 2 1204
132207 -
132208 - Need explanation of how to recognize a chipset that is "better" than
132209 - a "BX."  What is available?
132210 -
132211 - I checked the web and found listings for LX, CX, even ZX, I think. But
132212 - there is no explanation that lists a progression of features and
132213 - capablities that show the level of quality and performance. Is BX near
132214 - the top, such that AX or 0X is better, or is it near the bottom, so
132215 - that CX and LX are better than BX?  Is there any order that means
132216 - anything in relation to Morri's suggestion to get BX or better?
132217 - ..
132218 - There is discussion of form factor, and various specifications
132219 - are listed without explanation of distinctions, nor indication of how
132220 - to determine whether a particular case requires one factor or another.
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1323 -