Date: Mon, 10 Jun 2002 02:53:31 -0700

03 00050 61 02061002

Mr. David J. Snowden
Director
snowded@uk.ibm.com
Cynefin Centre
IBM Global Services
Street address
City, St Zip
..

Subject:	Peer Review by Dave Snowden of SDS, POIMS, Com Metrics
	KM Cluster Taking Notice of Progress

Dear Dave,

Thanks for feedback in your letter on June 9 and offering to dig into SDS, POIMS and Com Metrics.
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In a letter responding to John, there is some "evidence" showing that SDS is an effective method of capturing organizational memory, organizing the record, adding analysis, alignment, summary connected to detail and facilitating feedback to improve handling of daily working information. While people sometimes get lost in jargon, the proof is in the pudding. I have a tool that uniquely enables intelligence/knowledge work.
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"Analysis" may correlate to what you call "narrative"; "organization" may correlate to what you call "context." Not sure what you have in mind by content, since you do not explain in your paper a distinction between content and narrative.
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In any event, if you have time to review the letter to John sent to you today, and if you can give POIMS a once over, then if you still need help, let me know. I gave a demonstration to some IBM folks on November 14, 1994 and they seemed to feel this was a better way of doing things than they had at the time.
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IBM later tried to get LN to do SDS stuff, and this didn't work out because KM is a pretty tough objective, as you point out in your paper.

Thanks again for feedback. I enjoyed your paper.
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Sincerely,

THE WELCH COMPANY

Rod Welch
rowelch@attglobal.net