| March 24, 2000 | 02 05 04 61 00032401 |
Mr. Morris E. Jones
Business Unit Manager
morris.jones@intel.com
Cable Network Operation
Intel Corporation
350 East Plumeria; Mail Stop CHP3-105
San Jose, CA 95124
| Subject: | C11 Office 2000 Update |
Dear Morris,
Office 2000 running under Windows 2000 on my computer c11 is reporting missing DLLs. Last night I tried downloading the SR-1 upgrade for o2000. After downloading about 26M, installation failed. There were numerous reports of missing DLLs from the o2000 CD code that is copied to our g: drive (g: mso). Most of these errors give an option to say "ignore," which I did, but near the end, installation reversed itself, and reported failure due to missing DLL. Calls to the vendor to obtain missing DLLs have not been returned. Any chance you could zip these and send them?
Background:
Re-installing O2 after Windows 2000 was installed is reported on 000314.
Upgrading O2 is reported in the record today.
Missing DLLs
system dbmsshrn.dll 1 pffiles common system oledb msdaip.dll " " msshared websrvex 40bin fp4anwi.dll " " " " " 1033 fpext.msg " " " proof csapi3t1.dll " " " webfbrs msonsext.dll " " system map 1033 nt mapb2.dll
Another view is that if the directories where these DLLs reside are not terribly big, possibly you could zip the directories.
Alternatively, might be there be a web site where dlls can be obtained?
Don't spend a lot of time on this. I don't use Office very much, but just want to get everything in working order when time permits.
Incidentally, w2000 is running pretty well. SDS has not crashed it once, and that is a pretty good test. On w98 and prior versions, SDS regularly crashed the operating system. Also, had to boot the computer periodically because memory got chunked up and things slowed down, Internet stuff would start failing, and to get everything to work well again, had to re-boot to re-set the memory, or at least it seemed that was what was going on. That is not occurring with w2. It is very stable. There have not crashes of any kind.
Thanks.
Sincerely,
THE WELCH COMPANY
Rod Welch
rowelch@attglobal.net