CONTACTS 
0201 - S & C Ford                           415 553 4400 fax or 800...
020101 - Mr. Steve Wainwright; Customer Service Manager =Telephone
020102 - Service Department
0202 - S & C Ford                           415 553 4400 fax or 800...
020201 - Mr. Larry Smith; Manager
020202 - Service Department
0203 - S & C Ford                           415 553 4400 fax or 800...
020301 - Mr. Larry Smith; Manager
020302 - Service Department

SUBJECTS
Millie's Mercury Sable, 940423
Change Oil, Safety Check, Service Window
Window Wash, Hoses, Tire Tread Wear
Ford Recall, Change Oil, Hoses, Tire Tread
Hoses, Water Pump

0807 -    ..
0808 - Summary/Objective
0809 -
080901 - Follow up ref SDS 34 0000, ref SDS 32 0000.
080902 -
080903 - Barbara is not in today, so talked to Larry.
080904 -
080905 - Explained Barbara's message yesterday, that she and Larry are waiting
080906 - for my email on the service for our vehicle last week.
080907 -
080908 - I explained not having sent the email yet because the SDS program has
080909 - been "up on the rack being serviced" for new features, and this slowed
080910 - getting the work out to S&C. ref SDS 35 5760
080911 -
080912 - Larry said he understands our problem of having tools "up on the rack"
080913 - being serviced.
080914 -
080915 - I explained we have a good record of communications with S&C that
080916 - facilitates review.  I have to enter the invoice and link everything
080917 - up.  The work on improvements to SDS is now complete, so I can get
080918 - this done over the weekend.
080919 -
080920 -     [On 990518 sent letter to S&C. ref SDS 37 2968]
080921 -
080922 -
080923 -
080924 -
0810 -
0811 -