CONTACTS 
0201 - JPS Net                              800 711 5353 fax or 800...
020101 - Mr. Erik Mullinik; Customer Support Rep =Telephone
020102 - Technical Service  =415 376 0121

SUBJECTS
Server - Barberra
Reliability
Connection failed 209 63 229 133
Installation
IP Address used by Server
Winipcfg IP Address Diagnostic
Internet Access Failed
Continual FTP Failed Access

1110 -    ..
1111 - Summary/Objective
1112 -
111201 - Follow up ref SDS 11 0000, ref SDS 7 0000.
111202 -
111203 - Transfer to different server will occur tonight.  Will report on
111204 - efforts to upload data.
111205 -
111206 - Submitted ref DIT 1 0000 with links to this record and the one for
111207 - yesterday, which shows the reason for changing servers. ref SDS 11
111208 - 0000
111209 -
111210 - Sent copy to account rep, Mike Creed.
111211 -
111212 -
111213 -
111214 -
1113 -
1114 -
1115 - Progress
1116 -
111601 -  ..
111602 - Change to Different Server to Improve FTP Access
111603 -
111604 - Follow up ref SDS 11 2528.
111605 -
111606 - The phone message says JPS is having difficulty in the Bay Area
111607 - providing email service.  The message says it is 2030 hours, so it
111608 - has not been updated for over 12 hours.
111609 -
111610 -
1117 -
1118 -
1119 - 1137 talked to Erik Mullinik
1120 -
112001 - Asked about status of transfering our domain from Barberra to a
112002 - different server that is less tasked with http operations, per work
112003 - with Lance yesterday. ref SDS 11 2528
112004 - ..
112005 - Erik said Lance has not come to work yet.  His shift starts
112006 - later in the afternoon.
112007 -
112008 - Erik went off-line and came back about 5 minutes later and said JPS
112009 - has not yet transferred our domain to a different server.  He put me
112010 - on hold to investigate when the transfer is expected to occur.
112011 -
112012 - He came back on-line and reported on discussions with Biz Tech.
112013 -
112014 - They said the domain transfer will will be done sometime after
112015 - midnight by Biz Tech, so that we will have access to the Web site by
112016 - 0800 tomorrow morning.
112017 -
112018 - Erik asked me to try to connect via FTP now, and to advise of the
112019 - error message we are getting.
112020 -
112021 - I ran the wsftp pro program, and got a series of messages that
112022 - indicated our password is incorrect.
112023 -
112024 - Erick said that multiple tries can result in wsftp pro concatonating
112025 - the password.
112026 -
112027 - I checked and noticed the password string seems too long.
112028 -
112029 - I entered it again, and was able to access the server.
112030 - ..
112031 - Erik said I can go ahead and upload information.  He said all of
112032 - our files will be transferred to the other server by Biz Tech, when
112033 - they make the domain transfer.
112034 -
112035 - He asked me to try to connect via FTP in about an hour, and again at
112036 - 1730 via FTP.
112037 -
112038 - Erik wants to a report on whether we were able to connect.  He will
112039 - submit the report to Biz Tech.
112040 -
112041 - Email:  emullinix@corp.jps.net
112042 -
112043 -
112044 -
112045 -
112046 -  ..
1121 -
1122 -
1123 - 1931 transferred data
1124 -
112401 - Report to Erik on Upload Results
112402 -
112403 - Due to press of other business, did not have time to make transfer at
112404 - 1300 or 1700, but am doing it now.
112405 -
112406 - Prepared ref DIT 1 to make initial submission.  Then will edit to
112407 - incorporate results of effort.
112408 -
112409 - When I executed wsftp pro, it connected successfully immediately.
112410 -
112411 - Did 5 or 6 more transfers and all were successful.
112412 -
112413 -  ..
112414 -
112415 - If JPS determines that the problems encountered yesterday with the
112416 - server, Barberra, are just as likely to occur on the server they are
112417 - proposing that Welch use, then there is no point to make the transfer.
112418 -
112419 - Welch approved and agreed to the transfer solely on notice and advice
112420 - that the other server is less susceptible to the problems encountered
112421 - on Barberra. ref SDS 11 2528
112422 -
112423 -     [On 980716 JPS change servers without notice. ref SDS 12 2298]
112424 -
112425 -     [On 990423 JPS says Unix works better than NT. ref SDS 13 9462]
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112427 -
112428 -
112429 -
112430 -
112431 -
112432 -
112433 -
112434 -
112435 -
112436 -
1125 -