CONTACTS 
0201 - JPS Net                            800 711 5353 fax or 800...
020101 - Mr. Liem NLN; Customer Support Rep
020102 - Technical Service       =415 376 0121
0202 - JPS Net                            800 711 5353 fax or 800...
020201 - Mr. Mike Creed; Account Rep =8805 ext.
020202 - Sales Department        =800 711 5353

SUBJECTS
Password
Domain, Login, welchco.com
FTP Account

0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 3 1913.
060702 -
060703 - Received a new password used only for transferring data to the web
060704 - site. ref SDS 0 1865
060705 -
060706 - I asked about progress getting our domain name registered.  Mike asked
060707 - me to contact Internic on this, however, he found out that JPS has
060708 - lost its file on the Welch account, and so does not have the tracking
060709 - number needed to check with Internic on domain registration. Mike will
060710 - correct these problems and let me know the tracking number later
060711 - today.
060712 -
060713 - Received an IP address to begin uploading data. ref SDS 0 1644 Sounds
060714 - like we can use this in place of the domain name for linking web
060715 - pages. ref SDS 0 0991
060716 -
060717 -
060718 -
060719 -
0608 -
0609 -
0610 - Discussion
0611 -
061101 -  ..
061102 - Password Changed to 6 Characters for Data Transfer
061103 -
061104 - Mike said that JPS has changed its policy and now requires a minimum
061105 - of 6 char for the password.  He said this provides added security for
061106 - customers.
061107 -
061108 - We set our password on 980309, to be poims at ref SDS 3 1913.
061109 -
061110 - Mike suggests poimss, so I accepted that.
061111 -
061112 -    Mike advised that this new password is only needed for transferring
061113 -    data to our Web site using the ws_ftp or similar program.
061114 -
061115 -    We still use poims to log onto the web site, per follow up telecon
061116 -    with Mike below. ref SDS 0 5274
061117 -
061118 -
061119 -
061120 -
0612 -

SUBJECTS
SDS Data Base
Begin Upload Data
Domain, Login, welchco.com
Password PFT Account
Linking Address for SDS Web Pages

1108 -
110801 -  ..
110802 - Domain Name Register Status
110803 -
110804 - Follow up ref SDS 6 5445.
110805 -
110806 - Mike said Internic is late in regestering our domain name. He feels
110807 - access to our JPS Web site should be available now.
110808 -
110809 - I asked about the steps he plans to investigate the problem.
110810 - ..
110811 - Mike said this is not a JPS responsibility.  JPS wants the
110812 - customer to follow up after JPS submits our domain name for
110813 - registration.  Mike said he did this last Monday, so now Welch should
110814 - contact Internic on why they have not completed registration.
110815 -
110816 - I asked how would do this, since the record of contact is with JPS?
110817 -
110818 - Mike said he will have an assistant call us with information on how to
110819 - contact Internic to request expedited action.
110820 -
110821 -      ...see below on following up. ref SDS 0 4148
110822 -
110823 -
110824 -
110825 -  ..
110826 - Alternate Internet Access Using IP Address
110827 -
110828 - Mike said that in the interim until our domain registration is
110829 - established, we can use our Internet Provider (IP) address to load
110830 - data to the JPS server.
110831 -
110832 - The IP address is...
110833 -
110834 -                     209.63.229.133
110835 -
110836 -    ...in place of the Internet domain name www.welchco.com to log
110837 -    on to our server and upload information.
110838 -
110839 - While talking to Mike I tried this procedure and got an error message.
110840 -
110841 - Mike suggested that I contact JPS technical support for assistance in
110842 - logging onto our server to upload data.
110843 -
110844 -
110845 -
1109 -
1110 -
1111 - 1008 called JPS Technical Support
1112 -
111201 - I sent an email to JPS Webadmin, because when we tried to log on
111202 - earlier and got an error message, there was a link to send email for
111203 - help to the Webadmin at:
111204 -
111205 -                       webadmin@jps.net
111206 -
111207 - However, we have not received a response, so I am calling now.
111208 -
111209 - When I called I got a message that says we can get on-line help by
111210 - submitting email to:
111211 -
111212 -                        support@jps.net
111213 -
111214 -     The JPS sales information says we are guarenteed a response to
111215 -     email support questions within 15 minutes, or we get a month of
111216 -     service free. ref SDS 5 2236
111217 -
111218 -     Will try this.
111219 -
111220 -
111221 -  ..
111222 - Internet Access Using IP Address
111223 -
111224 - When I logged on to send an email, I checked my email and it had a
111225 - message from JPS webadmin saying I can log on now.
111226 -
111227 - I tried it and was able to access the IP address, so that step is
111228 - completed.
111229 -
111230 - We get a directory showing no stuff because we have not loaded
111231 - anything yet.
111232 -
111233 -
111234 -
111235 -
1113 -
1114 -
1115 - 1007 called Mike
1116 -
111601 -  ..
111602 - JPS Will Develop Welch Account Information to Register Domain Name
111603 -
111604 - I have not received the tracking number and other information on
111605 - contacting Internic which Mike said would be submitted to us, ref SDS
111606 - 0 3736.
111607 - ..
111608 - Mike checked with his colleague who was to provide that
111609 - information. ref SDS 0 3736
111610 - ..
111611 - After 15 minutes, Mike came back on line and said that the JPS
111612 - admin person has lost the file on the welchco.com account.  They have
111613 - to create a new one.
111614 - ..
111615 - Mike said he submitted welchco.com for domain name registration
111616 - on 980309 when we placed the order for service, ref SDS 3 3246, and
111617 - therefore Internic should have notified JPS of an account "tracking
111618 - number" which is used to make inquiries about the status of
111619 - registering the domain name.
111620 - ..
111621 - Mike said JPS cannot find a tracking number for welchco.com
111622 -
111623 - Mike will follow up to get our domain name registered.
111624 -
111625 - Mike will ensure that a JPS file is prepared for the welchco.com
111626 - account.
111627 -
111628 - Mike will obtain a tracking number from Internic and notify me of that
111629 - number.
111630 -
111631 - Mike said he will contact me this afternoon on his progress toward
111632 - getting welchco.com registered.
111633 -
111634 -     [See receipt of information from Mike below. ref SDS 0 3631]
111635 -
111636 -      ..
111637 -     Questions
111638 -
111639 -     Is the IP address an alternate to domain name for
111640 -     specifiying addresses in web page links?
111641 -
111642 -          Mike said he thinks this is the case.
111643 -
111644 -     When I logged onto our server account, the new password "poimss"
111645 -     failed, and the old one, poims, worked?
111646 -          ..
111647 -          Mike said poimss is only needed for uploading and
111648 -          downloading data.
111649 -
111650 -          We use poimss with the ws_ftp program.
111651 -
111652 -
111653 -
1117 -
1118 -
1119 - 1117 called JPS Technical Support
1120 -
112001 -  ..
112002 - Using IP Address for Web Page Linking Rather Than Domain Name
112003 -
112004 - Talked to Ben.
112005 -
112006 - Ben confirmed that the IP address can be used in place of the domain
112007 - name.
112008 -
112009 - I asked him for assistance in uploading data to the JPS server.
112010 -
112011 -
112012 -  ..
112013 - JPS Reports FTP Account Has Not Been Established for Welch
112014 -
112015 - Ben asked for our IP address.
112016 -
112017 - He tried to log onto our server address but said he found found our
112018 - FTP account has not been established.
112019 -
112020 - He asked me to hold on while he investigates.
112021 -
112022 - He came back and said there is a problem with our account so it has
112023 - to be re-assigned.
112024 -
112025 - Ben said the Network Administrator should have our FTP account ready
112026 - by Monday.
112027 -
112028 - I explained discussions with Mike that the account should have been
112029 - available yesterday or the day before, but JPS lost the Welch file and
112030 - cannot find the Internic domain name registration record nor the
112031 - tracking number. ref SDS 0 5545
112032 -
112033 - We reviewed the record where Mike indicated we have an IP address that
112034 - can be used now and over the weekend to upload data to test our system
112035 - of business intelligence. ref SDS 0 1644
112036 -
112037 - We also considered the record of having logged on successfully earlier
112038 - today. ref SDS 0 3119
112039 -
112040 - I asked if this indicates we should be able to transfer data.
112041 -
112042 - Ben seemed to indicate that the FTP account is different from having
112043 - an IP address.
112044 -
112045 - Ben said he understands the frustration of difficulties getting new
112046 - systems working smoothly.
112047 -
112048 - He said it only takes a few minutes to get an account up and running
112049 - since we have an IP address, provided the Network Administrator can
112050 - give the matter priority.
112051 -
112052 - Ben went off-line to check on this.
112053 -
112054 -
112055 -  ..
112056 - Error Reported on FTP Account Solved, Access to Server Available
112057 -
112058 - Ben came back and said the Network Administrator agreed to re-set our
112059 - password ASAP, so the system should be up and running in about an hour
112060 - or so.
112061 -
112062 - I mentioned that Mike gave us a new password this morning for
112063 - transferring data. ref SDS 0 1865  Mike indicated the new password in
112064 - only needed for transferring data. ref SDS 0 5274  I asked if this
112065 - might solve the access problem?
112066 -
112067 - Ben said the record he has of our account does not show this change.
112068 -
112069 - He tried the new password and said it works.
112070 -
112071 - Ben said the Network Administrator does not have to fix anything, so
112072 - we can begin uploading data right now.  We don't have to wait until
112073 - Monday or even another hour.
112074 -
112075 -
112076 -
112077 -
1121 -

SUBJECTS
Log in Screen
Transferring Data
FTP Software, Ws_ftp
Test Delivery, Access SDS HTML Files
Account with ISP
Testing File Transfer Methods
Transferred Files to Wrong Directory

2010 -
201001 -  ..
201002 - Transferring Data to Server using FTP
201003 -
201004 - Ben advised that to transfer date we only need the ftp program. We do
201005 - not need the Web browser.
201006 -
201007 - Web browsers are used to view Web pages stored on the server.
201008 -
201009 - Open ws_ftp
201010 -
201011 -      Set up the log in screen.
201012 -
201013 -      Change Host/Name Address:
201014 -
201015 -           From:  ftp.jps.net,
201016 -
201017 -           to:      209.63.229.133 or welchco.com
201018 -
201019 -      User ID should be just welchco and not welchco.com
201020 -      ..
201021 -      Once these are set, press OK.
201022 -
201023 -
201024 -  ..
201025 - Transfer Mode
201026 -
201027 - The main ws_ftp screen has three options:
201028 -
201029 -                    ASCII
201030 -                    Binary
201031 -                    Auto
201032 -
201033 - Ben indicated we can use ASCII because our files are ASCII files with
201034 - HTML code in them.
201035 -
201036 - So we selected ASCII.
201037 -
201038 -
201039 -  ..
201040 - Data Transferred Incorrectly
201041 -
201042 - We did a transfer.  Since I have put the Web server files in
201043 -
201044 -                       h: sd 08
201045 -
201046 -   ...we needed to transfer to the server from sd.
201047 -
201048 - Initially the server does not have an sd directory.  There is a make
201049 - directory button on the ws_ftp program screen, but at this time, it
201050 - did not occur to me that we can make an sd directory change to it and
201051 - do the upload.
201052 -
201053 - Ben was not sure how this would work either.  He suggested I try a
201054 - transfer and see what happens.
201055 -
201056 - I began a transfer from
201057 -
201058 -                       h: sd 08
201059 -
201060 -    ...because there is also an
201061 -
201062 -                       h: sd 02
201063 -                       h: sd 04
201064 -                       h: sd 06
201065 -                       h: sd 07
201066 -                       h: sd 09
201067 -
201068 -        ...we do not want to transfer that stuff.
201069 - ..
201070 - I could see fairly quickly that we were transferring data to the
201071 - server beginning with directory
201072 -
201073 -                          08
201074 -
201075 -     ...which is an error because it needs to start with...
201076 -
201077 -                          sd
201078 -
201079 -     ...otherwise the addresses in the linked web pages will not work.
201080 -
201081 - So, I stoped the operation after only a few files were transferred.
201082 -
201083 -
201084 -
201085 -
2011 -

SUBJECTS
Deleting Files and Subdirectories
Ws_ftp Upload Files to Web Server
Deleting Files and Subdirectories
Transferring Files
Managing/Manipulating Data on Server

2808 -
280801 -  ..
280802 - Global File and Directory Deletion Not Available on Ws_ftp
280803 -
280804 - As a result of loading stuff incorrectly, ref SDS 0 5279, I asked how
280805 - we delete everything and start over.
280806 -
280807 - Ben said to use the delete button.
280808 -
280809 - I tried this but got an error message saying the directory is not
280810 - empty.
280811 -
280812 - Ben noted that file management on the JPS server is similar to w95.
280813 -
280814 - He suggested trying the change directory button and deleting the
280815 - files, then deleting the directory.
280816 -
280817 - I explained that w95 supports deleting data at a directory level.
280818 -
280819 - Ben indicated this is not available on the JPS server.
280820 -
280821 - We discussed the need for facile file and directory management to load
280822 - and delete data quickly, while we experiement to discover the best
280823 - configuration for providing business intelligence.
280824 -
280825 - The data base has thousands of directories and files.  To delete data
280826 - only at the file level would take forever.
280827 -
280828 - In this case we have tranferred only two or three files so far but
280829 - they cover about 12 directories.  We need to delete all of this stuff
280830 - to put the data back out there in the correct structure.  We can
280831 - accomplish this file management function in say 20 minutes. But we
280832 - need a general solution for the entire data base that is closer to the
280833 - w95 file management capability.
280834 -
280835 -    [See below where Joe has an idea on using Telnet. ref SDS 0 4352]
280836 -
280837 -    [On 981110 purchased upgraded program. ref SDS 11 9360]
280838 -
280839 -
280840 -
280841 -
2809 -

SUBJECTS
FTP DOS, W95 Utiity
Deleting Files and Subdirectories
W95 DOS FTP
Managing/Manipulating Data on Server

3407 -
340701 -  ..
340702 - W95 FTP Program using Unix Commands at DOS
340703 -
340704 - Ben suggested trying the w95 FTP program.
340705 -
340706 - This is executed by opening a DOS window and entering
340707 -
340708 -                      ftp  <enter>
340709 -
340710 - This returns an ftp prompt.
340711 -
340712 -                     open   <enter>
340713 -
340714 -      ...this returns
340715 -
340716 -                     ftp open
340717 -                     (to)
340718 -
340719 -      ...for (to) enter the IP address or domain name
340720 -
340721 -                     (to) 209.63.219.133 or welchco
340722 -
340723 - This returns
340724 -
340725 -                     connected....
340726 -                     ready
340727 -                     User (209.63.219.133:((none)):
340728 -
340729 -      ...for User... enter login name:  welchco
340730 -
340731 - This returns
340732 -
340733 -                     331 Password required for welchco.
340734 -                     Password:
340735 -
340736 -      ...for Password enter poimss
340737 -
340738 -         When the password is entered the characters do no echo to the
340739 -         screen.
340740 -
340741 - If the password is entered correctly, we get:
340742 -
340743 -                     230 User welchco logged in.
340744 -                     ftp>
340745 -
340746 -
340747 - This is the ftp prompt on the server.
340748 -
340749 - We can now enter ftp commands on the server.
340750 -
340751 - We can get ftp commands with a ?
340752 -
340753 -       bye is the log off command.
340754 -
340755 -
340756 - The ftp program has local commands.
340757 -
340758 - There are also remote commands.
340759 -
340760 - One command called remotehelp lists the remote commands.
340761 -
340762 - Any remote command must be preceded by the word "quote"
340763 -
340764 - If we issue a command like:
340765 -
340766 -                 ftp> xrmd
340767 -
340768 -      ...which is a remote command, it has to be entered as:
340769 -
340770 -                 ftp> quote xrmd
340771 -
340772 - Unfortunately this command returns an error message saying the
340773 - directory is not empty.
340774 -
340775 -    [On 981110 purchased upgraded program. ref SDS 11 9360]
340776 -
340777 -
340778 -
3408 -
3409 -

SUBJECTS
Telnet, W95 Utiity
Deleting Files and Subdirectories
Run Program from Start Run
Table Procecure
Managing/Manipulating Data on Server

4008 - 2008 called JPS
4009 -
400901 -  ..
400902 - Managing Files on Server with Unix, Telnet
400903 -
400904 - Talked to Joe
400905 -
400906 - Explained objective and problems with Ben's ideas discussed above. ref
400907 - SDS 0 5280 and ref SDS 0 5494,
400908 -
400909 - Asked him about cancelling our account and opening it again in order
400910 - to delete the data and reload.
400911 -
400912 - Joe feels there should be a better solution.
400913 -
400914 - Joe said there is a unix command for deleting directories and files
400915 - globally at any level, but we cannot use it with FTP for some reason.
400916 - ..
400917 - He indicated we can use telnet to access the server, set up a
400918 - table that points to our files.  This would provide the ability to
400919 - delete files globally using the unix commands Joe knows about.
400920 -
400921 - We would still upload using ftp, but to delete files will use telenet.
400922 - ..
400923 - Telnet is another command like ftp except it is called from the
400924 - w95 "run" option under the "Start" menu.
400925 -
400926 -       ...from Start select "run" and enter:
400927 -
400928 -                      telnet table.jps.net
400929 -
400930 -       To login, we need our login name:  welchco
400931 -
400932 -                 ...password:  poimss    per ref SDS 0 1865
400933 - ..
400934 - Joe will prepare an explanation of how to accomplish this
400935 - objective and send me an email on it.
400936 -
400937 -     [On 980315 Morris indicates he can help with Unix commands for
400938 -     file management via remote PC. ref SDS 7 1634]
400939 -
400940 -     [On 980316 received verbal instructions. ref SDS 8 6119]
400941 -
400942 -     [On 980318 instructions did not work. ref SDS 9 1677]
400943 -
400944 -     [On 981110 purchased upgraded program. ref SDS 11 9360]
400945 -
400946 -
4010 -
4011 -
4012 - 2108 received Joe's email
4013 -
401301 -
401302 -
401303 -
401304 -
4014 -
4015 -

SUBJECTS
Domain, Login, welchco.com

4104 - 2135 received Internic tracking
4105 -   ..
410501 - Received Domain Name Tracking Number from JPS
410502 - 
410503 - Just logged on to begin testing our linking procedures.
410504 -
410505 - Received email from Mike Creed at JPS, evidently per ref SDS 0 3661
410506 -
410507 - The Subject is   #'s
410508 -
410509 - The total message says:
410510 -
410511 -         980313.17157 internic # is 703-742-4777
410512 -
410513 - I am guessing that "980313.17157" is the tracking number that was
410514 - reported missing, ref SDS 0 3661, and the other number is Internic's
410515 - phone number.
410516 - ..
410517 - Since the tracking number seems to have a date of ...
410518 -
410519 -                        980313
410520 -
410521 -     ...it appears that registration for the domain name occurred
410522 -     today, rather than last Monday. ref SDS 3 3246
410523 -
410524 -   [On 980402 received notice from Network Solutions that indicates the
410525 -   Domain Name registration occured today, 980313. ref SDS 10 5308]
410526 -
410527 -
410528 -
410529 -
410530 -