CONTACTS 
0201 - Turner Const. SF                   415 274 2900 fax 989 1370
020101 - Mr. Mark A. Miller
020102 - Senior Project Manager =510 737 1480 (PeopleSoft)
020103 - Project Management
0202 - Turner Const. SF                   415 274 2900 fax 989 1370
020201 - Mr. Steve Rule; Territory Engineer =415 274 2917; Engineering Department

SUBJECTS
Turner, San Francisco
Obtain Names of Prospects
Send product information, requesting give

1005 -    ..
1006 - Summary/Objective
1007 -
100701 - Followed up work at ref SDS 8 line 56, ref SDS 6 line 45.
100702 -
100703 - Delivered the letter.  Talked to Steve Rule.  He is still concerned
100704 - about cost/benefit of Communication Metrics, and he said he does not
100705 - understand the added value it provides relative to Turner's existing
100706 - methods.  Called Mark in the afternoon.  He had not received notes of
100707 - our meeting.  I sent them via email.
100708 -
100709 -     [On 970924 Mark received the email, ref SDS 10 0000.]
100710 -
100711 -
100712 -
1008 -
1009 -
1010 - Progress
1011 -
101101 - This morning I delivered notes of the meeting with Mark last week to
101102 - the Turner office on Sacramento Street.  The receptionist said the
101103 - staff meeting is at Turner's City Hall project office, rather than at
101104 - the main office, and that it started at 0730.
101105 -
101106 - She offered to have the article sent to Mark at the meeting.  She said
101107 - there is a second meeting today.  Some people from the main office
101108 - will be leaving to attend it, and she will give my letter for Mark to
101109 - someone going to this second meeting.
101110 -
101111 - When I got back, I called and got Mark's email address from the
101112 - secretary.
101113 -
101114 -                   mamiller@tcco.com
101115 -
101116 - Could provide the paper prepared for David Bouncristiani which
101117 - reflects the impact of SDS and Communication Metrics for a situation
101118 - like Turner's on the PeopleSoft project.
101119 -
101120 -
101121 -
1012 -
1013 -
1014 - 1336 called Steve Rule
1015 -
101501 -  ..
101502 - Mark Miller Advised Steve He is Considering Communication Metrics
101503 -
101504 - Steve said Mark Miller mentioned Communication Metrics this morning at
101505 - the staff meeting.  Steve said Mark did not go into any detail on how
101506 - it would be used or for what purpose.
101507 -
101508 -
101509 -
101510 -  ..
101511 - Turner Marketing Advantage by Offering Communication Metrics
101512 -
101513 - I asked Steve about the idea we discussed on 970624, ref SDS 4 4777,
101514 - as confirmed in my letter on 970624 that presents an approach to
101515 - increase Turner's marketing advantage by offering its customers
101516 - Communication Metrics. ref DIP 3 0000
101517 -
101518 -
101519 -  ..
101520 - Cost Benefit Calculation Needed for Communication Metrics
101521 -
101522 - Steve raised his prior request for a calculation showing Communiation
101523 - Metrics reduces the cost of the work.  We discussed this somewhat on
101524 - 970624, ref SDS 4 7466, and in greater detail earlier on 970620. see
101525 - ref SDS 3 3855
101526 -
101527 - The letter on 970620, ref DIP 2 0000, submits our discussion on cost
101528 - savings. ref SDS 3 3855
101529 -
101530 -     [On 971008 government issues cost savings report. ref SDS 11 0000]
101531 -
101532 -     [On 971010 submit cost savings report to Turner. ref SDS 12 1850]
101533 -
101534 -     [On 971010 called Steve on cost savings. ref SDS 13 0000]
101535 -
101536 -  ..
101537 - Communication Metrics Scope and Turner's Management Practices
101538 -
101539 - Steve said he does not understand how Communication Metrics differs
101540 - from what Turner is already doing.  He said in our discussion on
101541 - 970620 that a marketing advantage for Turner is being a strong
101542 - Communication Manager, ref SDS 3 4775, which reflects the meeting on
101543 - 960125, see ref SDS 1 8508 and on 960529.
101544 -
101545 - On 960417 Turner wanted the benefit of a "paperless office."
101546 -
101547 - Turner's communication methods are listed in their outline for the
101548 - presentation to the Asilomar Conference, ref DRP 1 5233, which was
101549 - discussed at our meeting on 960529. ref SDS 2 4786
101550 -
101551 - On 970620 we discussed Turner's marketing advantage from using good
101552 - communication methods, and how Communication Metrics can increase
101553 - Turner's advantage. ref SDS 3 4775
101554 -
101555 - I suggested that Steve send me a copy of the proposals Turner makes
101556 - that sets out the scope of communication support Turner provides, and
101557 - Welch will explain the added dimensions of Communication Metrics.
101558 -
101559 - Russ Oberlander said Turner uses the same communication methods used
101560 - by its competitors, which are common to the construction industry, at
101561 - the meeting on 960125, ref SDS 1 9905, and again during a meeting on
101562 - 960529, ref SDS 2 8577, in preparing for the Asilomar Conference. This
101563 - is supported by the alignment between Turner's communication practices
101564 - shown in its outline for the Asilomar Conference, with the Swinerton &
101565 - Walberg project manual, also discussed on 960529. ref SDS 2 4786
101566 -
101567 -
101568 -
1016 -
1017 -
1018 - 1412 called Mark
1019 -
101901 - He said he only mentioned Communication Metrics to Steve this morning,
101902 - and did not have a chance to discuss it with his boss.  He expects his
101903 - boss to swing by later this week to meet a new man Mark has hired who
101904 - is starting later this week.  Mark plans to discuss Communication
101905 - Metrics with his boss at that time.
101906 -
101907 - He did not get the notes of our meeting last Friday.  I will send
101908 - them via Internet.
101909 -
101910 - After our discussion, I sent ref DIP 5 0000 to Mark's email address.
101911 -
101912 -     [On 970924 Mark received the email, but not the printed letter.
101913 -     ref SDS 10 0000]
101914 -
101915 -
101916 -
101917 -