CONTACTS 
0201 - PG&E Grid Customer Services        415 973 1014 fax 8426
020101 - Mr. Bill DeHart, PMP
020102 - Project Manager =415 973 1014 pger 510 472 2288; Project Management

SUBJECTS
Bill's Assignment, 960815
Demonstration for New Users
Construction (DPB)
PG&E, Sprint, Bechtel

1206 -
1206 -    ..
1207 - Summary/Objective
1208 -
120801 - Follow up ref SDS 15 0000, ref SDS 13 0000.
120802 -
120803 - Submitted ref DIT 1 0001 showing urgency of improving communication,
120804 - based on testimony being elicited in Washington D.C., where the Senate
120805 - is holding hearings on campaign finance issues.  There is a strong
120806 - parallel between PG&E's CEO, Gordon Smith, calling for stronger
120807 - communications at PG&E, reviewed on 970908, ref SDS 13 0001, and wide
120808 - spread problems evident in the Senate hearings that show top people in
120809 - government can only remember the gist of information from conducting
120810 - daily management, cited by Henry Kissinger in his Book Diplomacy, that
120811 - causes continual mistakes, reviewed on 940609. ref SDS 1 4238  Seems
120812 - to support need for a better partnership between leadership and
120813 - technology, ref DIT 1 4F8L, enabled by SDS, as shown in the report
120814 - issued by USACE on Com Metrics. ref DRP 4 6172
120815 -
120816 -     [On 970924 followed up. ref SDS 17 0000 72
120818 -      ..
120819 -     [On 971020 notice on Communication Metrics was submitted to Gordon
120820 -     Smith. ref SDS 18 0001
120822 -      ..
120823 -     [On 001207 too many people having too many problems causes
120824 -     productivity, earnings and stock prices to fall. ref SDS 19 V54M
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1209 -
1210 -