CONTACTS 
0201 - PMI Communications                 704 586 3715 fax 4020
020101 - Ms. Jeannette Cabanis; News Editor =704 586 3715

SUBJECTS
Corps of Engineers, Communications
Public Relations, News Releases
PM Network
COE and Communication Metrics
COE Newsletter Article
Intelligence Adds Value to Information
PM Government
Paperless Office Failed
Virtual Office, Networked Computers

1311 -    ..
1312 - Summary/Objective
1313 -
131301 - Follow up ref SDS 19 0000.
131302 -
131303 - Saw article in April PM Network on COE.  Contacted Jeanette Cabanis
131304 - about doing an article on Communication Metrics.  Submitted COE's
131305 - report for consideration, ref DIT 1 0000.  Submitted the article to
131306 - Tom at CESPN. ref SDS 0 2187
131307 -
131308 -   [See follow up with Jeannette at ref SDS 29 0000.]
131309 -
131310 -
131311 -  ..
1314 -
1315 -
1316 - Progress
1317 -
131701 - There is an article in April issue of PM Network on how the Corps of
131702 - Engineers uses project management in the South Atlantic Division.
131703 -
131704 - "Virtual District" is a concept discussed in the article that uses
131705 - computer network technology to pool resources among Districts, instead
131706 - of every District possessing all capabilities for every type of
131707 - project and service, ref OF 8 9945.  It is expected this will reduce
131708 - poaching, where Districts seek work in the geographic areas of other
131709 - Districts, ref OF 8 8846.
131710 -
131711 - The article describes a vision that leans toward the "paperless
131712 - office" concept, but it does not to use that language. ref OF 8 0858
131713 - CESPN found that Communication Metrics supports this goal, in the
131714 - report received on 970418. ref SDS 22 4614
131715 -
131716 -     [On 970522 reviewed District Engineer's Operation Plan proposing
131717 -     changes in the San Francisco District that implement this idea,
131718 -     per ref SDS 32 6488.]
131719 -
131720 -     [On 970530 applied these ideas in memo for CESPN. ref SDS 34 7749]
131721 -
131722 -     [See where the author and other reps from South Atlantic Division
131723 -     presented these ideas to San Francisco District, ref SDS 35 line
131724 -     146.]
131725 -
131726 - This article supports the project to prepare a news article on
131727 - Communication Metrics discussed with Tom on 970220, ref SDS 20 line
131728 - 222, and on 970221, about the San Francisco District, ref SDS 21 line
131729 - 166.  We may want to do the article at the Division level, to
131730 - correlate with this April issue PMI article.
131731 -
131732 -     [See letter to Tom Keesling suggesting he submit Communication
131733 -     Metrics report to the author of the PMI article, ref SDS 30 line
131734 -     136.]
131735 -
131736 - I need to follow up my letter, ref DIP 5 line 30 to Jim Pennypacker to
131737 - submit Morris' quote, following up the discussion with Jeannette at
131738 - ref SDS 17 line 76, and discussion with her yesterday at ref SDS 18
131739 - line 92.
131740 -
131741 -
131742 -
131743 -
1318 -
1319 -
1320 - 1129 called Jeanette
1321 -
132101 - Complimented Jeanette on recent articles she has published and on
132102 - improvements in the magazine.  She said they have gotten a lot of
132103 - positive response on changes in the magazine.
132104 -
132105 -
132106 - Intelligence Adds Value to Information
132107 -
132108 - I explained concept of an article on Communication Metrics based on
132109 - the report by the Corps of Engineers San Francisco District, ref DRP 3
132110 - line 26, received at ref SDS 23 line 54.  It would supplement the
132111 - April issue of PM Network on Project Management in the Corps of
132112 - Engineers Atlantic Division, and on the "New World Order..." article
132113 - done last year, ref OF 2, that introduced the management science of
132114 - Communication Metrics.  This would article would tie together prior PM
132115 - Network articles on the importance of communication to project
132116 - success, ref SDS 6 line 124, based on the fact that managers spend
132117 - most of their time communicating.
132118 -
132119 - This article would develop the concept that "intelligence adds value
132120 - to information" as described by the Corps of Engineer's report on
132121 - Communication Metrics, ref DRP 3 line 123 and ref DRP 3 line 190. It
132122 - might be able to use some quotes from Hank Hatch per my letter, see
132123 - ref DIP 1 line 30 issued on 970424. ref SDS 24 9959
132124 -
132125 - Jeanette said she would be interested in doing an article on this
132126 - topic.  She would like to see the District's report.  She will discuss
132127 - the assignment with the editor, Jim Pennypacker.
132128 -
132129 - Prepared ref DIT 1 0000 transmitting COE's report, ref DRP 3 6172.
132130 - Included the CSB project organization chart edited this morning, see
132131 - ref OF 6 line 10, at ref SDS 25 0000, to show how Communication
132132 - Metrics fits into existing management structures.
132133 -
132134 -
132135 - Jeanette transferred my call to someone who took an order from PMI
132136 - for two copies of the April Issue.  This will cost $23 including
132137 - shipping.
132138 -
132139 -     [See receipt of the magazines at ref SDS 27 0000
132140 -
132141 -  ..
1322 -
1323 -
1324 - 1313 visited Tom and Max
1325 -
132501 - I gave the April issue of PM Network to Tom so he could read the
132502 - article on the Corps of Engineers. ref SDS 0 1233  I also gave him a
132503 - copy of the letter to Jeanette, ref DIT 1 0000.
132504 -
132505 -    [On 970509 discussed article ref SDS 28 6693
132506 -
132507 -    [See reply from PMI at ref SDS 30 0000
132508 -
132509 -    [On 980520 discussed related article on "Virtual Office" ref SDS 38
132510 -    7470
132511 -
132512 -  ..
1326 -
1327 -
1328 - Caltrans Article
1329 -
132901 - The April issue of PM Network has an article by Ross Chittenden on
132902 - Caltrans' efforts to use project management, ref OF 10 8964.
132903 -
132904 - Ross says "leadership" is the biggest factor of success. ref OF 10
132905 - 4023  My article in PM Network the year before cited the importance of
132906 - leadership in changing 5,000 years of practice from managing by
132907 - conversation to using "intelligence." ref OF 2 4305
132908 -
132909 -     [On 970919 Max Blodgett at USACE cited leadership as critical to
132910 -     introducing needed change. ref SDS 36 8849]
132911 -
132912 - Project Management uses matrix organization perceived as shifting
132913 - power from functional managers, causing resistance. ref OF 10 8502
132914 - Project Managers obtain approval from Chief Engineer for scope changes
132915 - above a threshold, rather than District Engineers. ref OF 10 8064
132916 - ..
132917 - A major effort by Caltrans to use Project Management was
132918 - preparing a generic WBS. ref OF 10 9064
132919 -
132920 -     On 920211 WBS applies organic structures for planning and
132921 -     management. ref SDS 2 7462
132922 - ..
132923 - Caltrans organizes project management and technology around...
132924 -
132925 -                      people, process, tools
132926 -
132927 -     ... ref OF 10 7392
132928 -
132929 - This reflects the POIMS explanation of SDS capability for improving
132930 - management functions of...
132931 -
132932 -                      people, process, time
132933 -
132934 -     ... ref OF 1 7222
132935 -
132936 - Current focus is on human resources, risk management and information
132937 - management. ref OF 10 6828
132938 -
132939 -     Communication Metrics addresses all of these objectives, since the
132940 -     main activity of people is communication and the biggest risk to
132941 -     meeting project requirements is failed communications.
132942 -
132943 -      [On 971104 Ross frustrated senior staff will not support pilot
132944 -      testing SDS to implement improvements. ref SDS 37 1313
132945 - ..
132946 - Management information is stored in legacy systems, which need
132947 - to be updated in order to meet current requirements. ref OF 10 7464
132948 -
132949 - On 921020 at Cal Tech seminar impact of computers on Caltrans
132950 - management was reviewed. ref SDS 3 4365
132951 -
132952 -      [On 990413 legacy systems a factor at Caltrans. ref SDS 40 5002]
132953 -
132954 - Caltrans advocates seeking outside help, ref OF 10 0326, and using
132955 - consultants to support advanced management methods. ref OF 10 6292
132956 -
132957 - I should send Caltrans the Communication Metrics report.
132958 -
132959 -       [On 970514 did this. ref SDS 31 0000]
132960 -
132961 -       [On 990413 explained SDS subject index uses organic subject
132962 -       structure based on WBS methods. ref SDS 39 2635]
132963 -
132964 -
132965 -
132966 -
1330 -
1331 -
1332 - PMI's Government SID
1333 -
133301 - There is a lead to this series of articles written by David Blackburn,
133302 - who is the chair of PMI's Government Specific Interest Group at 317
133303 - 637 0085. ref OF 10 6062
133304 -
133305 - Possibly Bill DeHart could contact this person about his opinion on
133306 - starting a SIG to add "Intelligence" to Information.
133307 -
133308 - Another way to think about it is as "Concurrent Discovery" which is
133309 - analogous to Concurrent Engineering.
133310 -
133311 -
133312 -
133313 -
1334 -