THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: April 29, 1996 08:50 AM Monday; Rod Welch

Received call from Jim Scott at Fluor Daniel re Comm. Metrics support.

1...Summary/Objective
2...Communication Metrics Supports "Intelligence" Role
3...Introducing SDS/Communication Metrics at Fluor
4...Lotus Notes Supports Executive Dialog
.....Can Jim Demo Lotus Notes at Asilomar?
5...SDS and Lotus Notes are Complimentary
6...SDS Advances PIMs to POIMS
7...Communication Manager Essential for Busy Executive
8...Getting Started at Fluor
.....Talked to Jannett
9...Reservation ID in lieu of getting a ticket is: wkf84d
10...Hank Hatch's Role at Asilomar; Lotus Notes


..............
Click here to comment!

CONTACTS 
0201 - Fluor Daniel Corporation           703 247 7723 fax or 800...
020101 - Mr. Henry J. Hatch; Vice President =703 247 7723

SUBJECTS
General Hatch, Fluor/Corps of Engineers
Leadership is Imploding
Demonstrations

0505 -    ..
0506 - Summary/Objective
0507 -
050701 - Follow up ref SDS 38 0000,
050702 -
050703 - Jim said Hank likes SDS.  He seems to have grasped the essentials of
050704 - SDS from the documentation.  We scheduled a meeting for him to see the
050705 - technology on Wed, 960501 1115, and to discuss application at Fluor.
050706 -
050707 -
050708 -
050709 -
0508 -
0509 -
0510 - Discussion
0511 -
051101 - Communication Metrics Supports "Intelligence" Role
051102 -
051103 - Jim called per understandings at ref SDS 37 line 934 and ref SDS 38
051104 - line 105.  He said Hank likes SDS methodology and the concept of
051105 - Communication Metrics to support leadership.  This seems to reflect we
051106 - accomplished the goal of showing the correlation Hank originally posed
051107 - with the military "intelligence" process, ref DIP 7 line 28.
051108 -
051109 - Over the weekend Jim read the notes for 960410 meeting, ref SDS 37
051110 - line 107, and the papers on Communication Metrics NWO, ref OF 2 line
051111 - 69, and POIMS, ref OF 1 line 11, submitted with the meeting notes, ref
051112 - DIP 7 line 34. Jim feels the SDS design that links summary to details
051113 - is helpful, exemplified by the Action Items and the Executive Summary
051114 - sumitted to Hank.  He also likes the "hypertext" capability.
051115 -
051116 - He said Hank corrected the meeting notes at ref SDS 37 line 610; he
051117 - indicated he receives about 20 or so email per day, not 300.
051118 -
051119 -
051120 -
051121 - Introducing SDS/Communication Metrics at Fluor
051122 -
051123 - Jim seemed to indicate that Fluor Daniel has two basic operating
051124 - groups:  Power and Governement Services.  He feels many in the Power
051125 - side are less open to automated management solutions, and so SDS
051126 - should be introduced initially in the Government Services group where
051127 - there is greater receptiveness.
051128 -
051129 -
051130 -
051131 - Lotus Notes Supports Executive Dialog
051132 -
051133 - Jim explained Fluor Daniel's Lotus Notes applications for their
051134 - executives working on developing new business, per understandings at
051135 - ref SDS 37 line 198.  He feels LN accomplishes some aspects of POIMS
051136 - and could be programmed to do even more, per analysis at ref SDS 37
051137 - line 224.  Jim would like LN to have better hypertext capability (we
051138 - did not discuss if the new upgrate 4.0 addresses this concern).
051139 -
051140 -
051141 -     Can Jim Demo Lotus Notes at Asilomar?
051142 -
051143 -     We need to see if Jim's application might be demonstrated at
051144 -     Asilomar to show evolving trends toward POIMS technology, per ref
051145 -     SDS 37 line 203.  Their experience would be idea.
051146 -
051147 -
051148 - Jim feels the LN applications are well received by Fluor executives
051149 - for keeping in touch with one another on business development.
051150 -
051151 -
051152 -
051153 - SDS and Lotus Notes are Complimentary
051154 -
051155 - He thinks SDS can provide the organizing structure and integration
051156 - with time management that Hank feels is critical, ref SDS 37 line 612.
051157 - We considered as well how analysis is supported by the SDS integrated
051158 - design that gives instant access to key understandings which prompt
051159 - wider consideration of nuance and implications.  This is the Vernon
051160 - Walters Leadership Aide role.
051161 -
051162 - I believe that a strong integration of LN and SDS can be deployed to
051163 - draw on their mutual strengths, per meeting with IBM, ref SDS 7 line
051164 - 185 and analysis at ref SDS 12 line 168, ref SDS 6 line 75 and at SDS Advances PIMs to POIMS
051170 -
051171 - Jim indicated his initial sense that SDS does not fit the business
051172 - development situation as well as it does a program management setting,
051173 - where, Hank for example, would be located permanently at the Hanford
051174 - site.  Jim asked how the fluid environment of developing new business
051175 - characterized by significant travel would lend itself to data entry
051176 - required by SDS; how would the Communication Manager role function?
051177 - Would the Communication Manager travel with the executive?
051178 -
051179 - I explained my experience using SDS for everything under the analysis
051180 - at ref SDS 1 line 235 and the meeting with Hank at ref SDS 37 line
051181 - 246.  Most of my work is business development.  SDS is ideal, per
051182 - discussion with Intel, ref SDS 11 line 584.
051183 -
051184 - Jim feels my experience does not correlate with the typical executive.
051185 - He wondered how well an executive who is not a strong computer user
051186 - would accept SDS metholology?
051187 -
051188 -
051189 -
051190 - Communication Manager Essential for Busy Executive
051191 -
051192 - I explained the experience at PG&E where a program executive did not
051193 - use SDS directly for several months, but gradually through support of
051194 - a Communication Manager who improved his effectiveness immediately ref
051195 - SDS 37 line 346, the executive began to want to use SDS directly, so
051196 - he could apply the power of knowledge.  Information and its linkages
051197 - in the SDS record, becomes a draw, for people to want to learn it,
051198 - like sugar, similar to being around people who can read and write.
051199 -
051200 - Jim asked about the PG&E memo, submitted to Hank at the 960410
051201 - meeting, ref SDS 37 line 306.  It evidently was not included in the
051202 - information Hank gave him.  We can submit it on Wedensday.
051203 -
051204 -
051205 -
051206 -
051207 - Getting Started at Fluor
051208 -
051209 - Jim asked for the steps to introduce SDS at Fluor?
051210 -
051211 - I suggested we meet to demonstrate SDS for him and to see how they are
051212 - using Lotus Notes.  With this base of knowledge, we can form an action
051213 - plan.
051214 -
051215 - Decided to meet on Wednesday at 1000.  Jim's number is:
051216 -
051217 -                      714 975 2221
051218 -
051219 -            internet:  jim.scott@fluordaniel.com
051220 -
051221 -
051222 -
0513 -
0514 -
0515 - 1004 called for reservations
0516 -
051601 - Followed up work at ref SDS 29 line 303.
051602 -
051603 - Southwest           800 435 9792
051604 -
051605 -     Talked to Jannett
051606 -
051607 -     She said the Friends Fly Free program ended on 960411.
051608 -
051609 -     Full fare is $171 roundtrip, so for 2 the total is $342
051610 -
051611 -     Oakland to John Wayne
051612 -
051613 -     960501 Wednesday leave Oakland   0925 arrives 1045 #953
051614 -                                      0620 arrives 0740
051615 -
051616 -     960501 Wednesday leave Irvine    1835 arrives 1955 #926
051617 -
051618 -
051619 - Paid via MBNA credit card.
051620 -
051621 - Reservation ID in lieu of getting a ticket is:     wkf84d
051622 -
051623 -
051624 - Set up rental with Budget rent-a-car.
051625 -
051626 -
051627 -
051628 - Called United for competitive bid.  Their price is $248 per person
051629 - for a total of $496.
051630 -
051631 -
051632 -
0517 -
0518 -
0519 - 1048 called Jim back
0520 -
052001 - Advised we will arrive at his office oa 1115 or so.  He feels we can
052002 - get started, then have lunch and finish up after lunch.
052003 -
052004 -
052005 -
052006 -
0521 -
0522 -
0523 - 1053 called Bill DeHart
0524 -
052401 - He can make the meeting with Fluor.  We will meet at the aiport for
052402 - the flight to Irvine.
052403 -
052404 -
052405 - Hank Hatch's Role at Asilomar; Lotus Notes
052406 -
052407 - Bill will talk to Ahmet today about including Hank at Asilomar and
052408 - about including a demo of Lotus Notes to show how executives are using
052409 - technology today.  This will require a slight adjustment to the
052410 - schedule, but that should work okay.  We might make it part of Morris'
052411 - presentation on Sunday, so there is more flexibility in the timing.
052412 - Morris could demonstrate Ecco Pro to show how he uses technology.
052413 -
052414 -
052415 -
052416 -
Distribution. . . . See "CONTACTS"