CONTACTS
SUBJECTS
Resole America Submit 1 Pair Adidas Response Cushion Shoes Resole Ad
1403 -
1403 - ..
1404 - Summary/Objective
1405 -
140501 - Follow up ref SDS 27 0000. ref SDS 26 0000.
140502 -
140503 - Submitted 2nd pair Adidas Response Cushion Shoes to resole using same
140504 - specification as the first pair. ref SDS 0 XN5F Letter advises Resole
140505 - American that payment of $60 submitted with online banking.
140506 - ref SDS 0 HM49 Letter attached photographs of 1st pair of Adidas
140507 - Response Cushion shoes showing thickness of mid-sole material, so that
140508 - Resole America can calculate adding an eighth inch to improve
140509 - cushioning that will prevent pain to balls of feet. ref SDS 0 HM52
140510 - Request repair to shoe lining. ref SDS 0 HM55
140511 -
140512 -
140513 -
140514 -
140516 - ..
1406 -
1407 -
1408 - Background
1409 -
140901 - On 140531 0503 - background receiving resoled Adidas Response Cushion
140902 - shoes from Resole America, and initial results hiking 11 mile route,
140903 - with planning for improvements. ref SDS 25 XN5F
140905 - ..
140906 - On 140602 0107 letter notified Resole America received Adidas Response
140907 - Cushion shoes resoled, and they are better than new. ref SDS 26 2O9M
140908 - Discussed adding thickness to next shoe resole in order to prevent
140909 - sore balls of feet. ref SDS 26 4O5J Requested billing. ref SDS 26
140910 - 4O57
140912 - ..
140913 - On 140609 0938 called Resole America and talked to John - advised that
140914 - experiment was successful resoling Adidas Response Cushion shoes with
140915 - better cushioning to increase rebound energy and protect feet from
140916 - injury hiking 300 miles per month, ref SDS 27 8S5H, and as set out in
140917 - the letter to John at Resole America on 140602 0107. ref SDS 26 2O9M
140918 - Offered to pay for resole work. John refused payment saying that
140919 - resoling first pair was research and development op. ref SDS 27 JU6J
140920 - John offered to resole additional Adidas Response Cushion shoes at the
140921 - rate of $60 per pair. ref SDS 27 4Z4H John requested photographs of
140922 - the 1st pair resolved, and received from Resole America on 140531
140923 - 0503. ref SDS 25 XN5F
140924 -
140925 -
140926 -
140927 -
140929 - ..
1410 -
1411 -
1412 - Progress
1413 -
141301 - Resole America Notified Resole Experiment Success Request Billing
141302 -
141303 - Follow up ref SDS 27 XN5F, ref SDS 26 XN5F.
141304 -
141305 - Shipped shoes to Resole America, and sent letter saying...
141306 -
141307 - 1. Subject: RMA Adidas Response Cushion Submitted for Resoling
141308 - Date: 2014-06-10 10:45
141315 - ..
141316 - 2. Today, used Resole America RMA to implement work plan
141317 - formulated in the call yesterday on 140609. ref SDS 27 4Z4H
141319 - ..
141320 - 3. Adidas Response Cushion [...shoes...] submitted via UPS
141321 - tracking number...
141322 -
141323 - 1Z W61 837 06 0114 9080
141325 - ..
141326 - 4. Enclosed with the shoes a form received with the first pair to
141327 - order resoling on this next pair. Included handwritten note to
141328 - "See John for instructions." Hope this works.
141330 - ..
141331 - 5. Did not fill out credit card information. Since this will be
141332 - an ongoing transaction, set up Resole America for online bank
141333 - payments, and issued payment of $60 today, as agreed in our
141334 - call yesterday. [...reported on 140609 0938. ref SDS 27
141335 - 4Z4H...].
141337 - ..
141338 - 6. Attached are photographs of the Adidas Response Cushion shoes
141339 - resoled and received from Resole America on 140531, which you
141340 - requested to replicate protocol on this next pair submitted
141341 - today, and to guide increasing mid-sole thickness an eighth
141342 - inch or so for more cushioning to protect balls of feet against
141343 - bruising from daily 11 mile hikes.
141345 - ..
141346 - 7. If possible can your team make minor repairs to interior lining
141347 - at the heal, that is failing. Maybe some kind of tape would
141348 - work to prevent further fraying.
141350 - ..
141351 - This reflects planning the record following telecon with John
141352 - yesterday on 140609 0938. ref SDS 27 R36I
141354 - ..
141355 - The last of 4 photographs attached to this letter, shows example of
141356 - interior lining at the heel that needs minor repairs.
141357 -
141358 - [On 120101 0900 case study for 140611 reports 11 mile hike
141359 - reduced to 6 miles because frayed interior lining caused
141360 - blisters. ref SDS 3 NC7N
141362 - ..
141363 - Letter to Resole America continues...
141364 -
141365 - 8. Please respond on receipt of this letter clarifying common
141366 - understandings.
141368 - ..
141369 - 9. Great working with you. Will be fun training and then doing
141370 - Half Dome in September, with terrific shoes made much better by
141371 - Resole America.
141372 -
141379 - ..
141380 - 12. Attachments:
141381 - 20140609_172845_resized-1.jpg 1.1 MB
141382 - 20140609_172922_resized_1-1.jpg 1.1 MB
141383 - 20140609_172902_resized_1-1.jpg 299 KB
141384 - 20140609_172952_resized-1.jpg 324 KB
141385 -
141387 - ..
1414 -
1415 -
1416 - 1049
1417 -
141701 - Paid Resole America $60, per above, ref SDS 0 HM49, to account
141702 - information on 140409 0441. ref SDS 21 XR99
141704 - ..
141705 - Posting expense ledger...
141709 - ..
141710 - Payment history...
141711 -
141712 - 140610......................... 60.00...... ref SDS 0 UY6X
141714 - ..
141715 - Paid with Wells Fargo online......... 60.00..... ref SDS 0 JP4J
141716 -
141717 - Reference...................... SBG9F6HP
141718 - Paid........................... 140610
141719 - Send payment on................ 140610
141720 - Deliver by..................... 140617
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141728 -