CONTACTS
SUBJECTS
Resole America Notify Resole Experiment Success Request Billing Reso
1203 -
1203 - ..
1204 - Summary/Objective
1205 -
120501 - Follow up ref SDS 25 0000. ref SDS 24 0000.
120502 -
120503 -
120504 -
120506 - ..
1206 -
1207 -
1208 - Progress
1209 -
120901 - Resole America Notified Resole Experiment Success Request Billing
120902 -
120903 - Follow up ref SDS 25 XN5F, ref SDS 24 XN5F.
120904 -
120905 - On 140531 0503 - background receiving resoled Adidas Response Cushion
120906 - shoes from Resole America, and initial results hiking 11 mile route,
120907 - with planning for improvements. ref SDS 24 XN5F
120909 - ..
120910 - On 140602 0107 letter notified Resole America received Adidas Response
120911 - Cushion shoes resoled, and they are better than new. ref SDS 25 2O9M
120912 - Discussed adding thickness to next shoe resole in order to prevent
120913 - sore balls of feet. ref SDS 25 4O5J Requested billing. ref SDS 25
120914 - 4O57
120916 - ..
120917 - Today, called and talked to John at Resole America...
120919 - ..
120920 - John did not seem to remember receiving the letter submitted on 140602
120921 - 0107. ref SDS 25 2O9M
120923 - ..
120924 - He asked if the resolved shoes worked well?
120926 - ..
120927 - Advised that shoes resoled by Resole America are much better than all
120928 - 9 pair of new shoes bought the past 4 months or so. Additionally,
120929 - they may be better than original Adidas Respons Cushion shoes bought
120930 - in about 2005, and which were terrific. The resoled shoes have
120931 - excellent rebound energy, and increased cushioning protect feet
120932 - against injury, as set out in the record on 140531 0503, ref SDS 24
120933 - M54K, and citing the case study on 120101 0900. ref SDS 1 W55H
120935 - ..
120936 - Requested a bill from Resole America for a successful experiment to
120937 - resole Adidas running shoes, as set out in the letter to Resolve
120938 - America on 140602 0107. ref SDS 25 4O57
120940 - ..
120941 - John said he will not bill the customer because he charged resoling
120942 - the 1st pair of shoes to Research and Development, as discussed in
120943 - John's letter on 140409. ref SDS 20 XN5F
120945 - ..
120946 - Thanked John for his consideration. Advised that since the
120947 - experiment was successful, would like to pay Resole America.
120949 - ..
120950 - John insisted on not paying. He said Resole America will be
120951 - adequately compensated by resoling more shoes using the same procedure
120952 - developed on this first experiment.
120954 - ..
120955 - Asked how much Resole America will charge to resole more shoes in a
120956 - comparable way?
120958 - ..
120959 - John said the charge to resole each additional pair of Adidas type
120960 - running shoes will be $60, using the same procedure shipping shoes to
120961 - Resole America under RMA received with the 1st pair of resoled,
120962 - reported on 140531 0503. ref SDS 24 XN5F
120964 - ..
120965 - While rebound energy is excellent, discussed this morning adding
120966 - thickness to the mid-sole material for additional cushioning to
120967 - protect balls of the feet, as set out in the letter to Resole America
120968 - on 140602 0107. ref SDS 25 4O5J
120970 - ..
120971 - John said he will do this.
120973 - ..
120974 - John requested photographs of the resoled shoes in order to calculate
120975 - and layout additional thickness. This seemed to indicate Resole
120976 - America did not make a record of the work done on the first pair.
120977 - John seemed to indicate during the call today, that he did not see
120978 - the resoled shoes before they were shipped back to the customer.
120980 - ..
120981 - Will take some pictures and email to John, as guidance on doing
120982 - resole for next pair.
120984 - ..
120985 - Did not discuss, but need to notify Resole America about trying minor
120986 - repair of interior lining, mainly at the heal.
120987 -
120988 -
120989 -
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