CONTACTS
0201 - Ascendtech, Inc
020101 - Mr. Steve LastName; Technical Agent
020103 - Technical Assistance Department
SUBJECTS
C21 Approve $189 Price Increase Changes Computer Procurement Ascendt
2303 -
2303 - ..
2304 - Summary/Objective
2305 -
230501 - Follow up ref SDS 37 0000. ref SDS 36 0000.
230502 -
230503 - Called Ascendtech and talked to Steve. He reported assembly of c21
230504 - was delayed by low staffing due to a rash of illensses, and that a
230505 - part was just received today. ref SDS 0 AS6F Received letter from
230506 - Ascendtech Accounting with final payment owed on c21, and requested
230507 - agreement to release the order for assembly. ref SDS 0 M16L An
230508 - attached file shows modified scope aligns with customer's
230509 - instructions. ref SDS 0 9Y9I Submitted letter approving final price
230510 - change, ref SDS 0 Y55F, asked if anything further is needed for order
230511 - to be finalized. ref SDS 0 TE3I
230512 -
230513 - [On 130328 1452 Ascendtech advised motherboard changed
230514 - to Asus for compatibility with video adapter card.
230515 - ref SDS 40 AS6F Windows 7 failed to boot with disk
230516 - partitions 512 byte sectors, so changed format to system
230517 - default. ref SDS 40 XB7I Testing completed at the end
230518 - of day, so order 368873 will ship a day late on 130329.
230519 - ref SDS 40 ME8N
230521 - ..
230522 - [On 130329 1115 received letter from Fedex reporting
230523 - package received and assigning tracking number
230524 - 266500564671585. ref SDS 41 H176
230525 -
230527 - ..
2306 -
2307 -
2308 - Background
2309 -
230901 - On 130313 placed order 368873. ref SDS 34 1E9K
230902 -
230903 - On 130314 submitted letter, 130314 1117, ref SDS 35 665H, and
230904 - presenting with 5 questions, listed on 130313 1130. ref SDS 34 YB6F
230906 - ..
230907 - On 130315 telecon discussed modifications to order 368873, ref SDS 36
230908 - ZK3A, and submitted letter confirmed scope and price changes.
230909 - ref SDS 36 WV5N Received letter from Steve saying he will inspect the
230910 - computer after assembly and during software installation of OS to
230911 - verify scope is correct. ref SDS 36 VV5S
230913 - ..
230914 - On 130319 letter to Steve asks about results inspecting computer c21
230915 - after assembly to verify scope and workmanship, ref SDS 37 UG6M, and
230916 - asks about price changes. ref SDS 37 VI45, as planned in Steve's
230917 - letter on 130315 1154. ref SDS 36 VV5S
230918 -
230919 -
230921 - ..
2310 -
2311 -
2312 - Progress
2313 -
231301 - C20 Assembly Delayed 2 Days Plan Ship 130322 or 130325
231302 -
231303 - Called Ascendtech...
231304 -
231305 - 216 458 1104 O-00000899 0804
231307 - ..
231308 - Talked to Steve...
231310 - ..
231311 - Steve advised that just today they received some parts required for
231312 - the order. They have had staff out sick in accounting and assembly,
231313 - so this also delayed original plan for inspecting the computer after
231314 - assembly to verify scope, according to changes in the letter to
231315 - Ascendtech on 130315 1154. ref SDS 36 WV5N Steve will further check
231316 - workmanship after assembly aligns with final scope, as set out in
231317 - Steve's letter on 130315 1154. ref SDS 36 VV5S
231319 - ..
231320 - Steve has talked to Val in accounting. She will submit price changes
231321 - later today.
231322 -
231323 - [...below on 130321 0918 at 1224 received letter from Val
231324 - submitting Ascendtech price change adding $189 to order
231325 - 368873, ref SDS 0 9Y9I, for scope changes in letter to
231326 - Ascendtech on 130315 1154. ref SDS 36 WV5N
231328 - ..
231329 - [...below on 130321 0918 at 1306 letter notified Val that
231330 - Ascendtech proposed price change adding $189 to order
231331 - 368873 is accpeted. ref SDS 0 Y55F
231333 - ..
231334 - Steve expects system assembly to be complete tomorrow, and so plans to
231335 - inspect at that time to verify the computer accomplishes scope
231336 - presented in the letter to Ascendtech on 130315 1154. ref SDS 36 WV5N
231338 - ..
231339 - Steve mentioned Microsoft stock has dropped considerably in recent
231340 - weeks. Industry speculation cites resistance to Windows 8, and that
231341 - Microsoft's technology for small hand held tools like cell phones is
231342 - less functional than competitors like Android and Apple products.
231343 -
231344 -
231346 - ..
2314 -
2315 -
2316 - 1237
2317 -
231701 - C20 Pice Increase $189 Upgrades Ascendtech Order 368873
231702 -
231703 - Received letter from Ascendtech with final price for c20 saying...
231704 -
231705 - 1. Subject: order# 368873 updated
231706 - Date: Thu, 21 Mar 2013 14:42:31 -0400 1142 PST
231710 - ..
231711 - 2. Please see the attached order. ref SDS 0 X64H
231713 - ..
231714 - 3. It shows $189 balance. I also subtracted $44.94 from the total
231715 - price for 2 parts that I removed.
231717 - ..
231718 - Val's report on deducting the price of 2 parts from the order, aligns
231719 - with the letter to Ascendtech on 130315 1154. ref SDS 36 JW92
231721 - ..
231722 - Ascendtech's letter continues...
231723 -
231724 - 4. Please let me know if I can proceed with these changes.
231725 -
231726 - [...below on 130321 0918 at 1306 letter notified Val that
231727 - Ascendtech proposed price change adding $189 to order
231728 - 368873 is accpeted. ref SDS 0 Y55F
231730 - ..
231731 - [On 130328 1452 Ascendtech advised motherboard changed
231732 - to Asus for compatibility with video adapter card.
231733 - ref SDS 40 AS6F Windows 7 failed to boot with disk
231734 - partitions 512 byte sectors, so changed format to system
231735 - default. ref SDS 40 XB7I Testing completed at the end
231736 - of day, so order 368873 will ship a day late on 130329.
231737 - ref SDS 40 ME8N
231739 - ..
231740 - 5. Thank you,
231741 -
231742 - Val
231744 - ..
231745 - This implements call with Steve earlier this morning, per above.
231746 - ref SDS 0 WY4O
231748 - ..
231749 - Val attached following file...
231750 -
231751 - 1. AscentTech, Inc
231752 - 4772 East 355th Street
231753 - Willoughby, OH 44094
231754 - 216 458 1101
231755 - sales@asendtech.com
231757 - ..
231758 - 2. One Stop PC and Component Supplier
231760 - ..
231761 - 3. Customer
231766 - ..
231767 - 4. Subject: Sales Order 368873
231769 - ..
231770 - 5. Ship to
231775 -
231777 - ..
231778 - Order 368873 Final Terms Scope Price $3,300
231779 -
231780 - Follow up ref SDS 34 1E9K.
231781 -
231782 - 6. Date...................................... 130313
231783 - Due Date.................................. 130313
231784 - Schedule Date............................. 130313
231785 - Printed Date.............................. 130321 1440 EST
231787 - ..
231788 - 7. Order..................................... 368873
231789 - Account................................... 304166
231790 - Quotation................................. 372635
231791 - Terms..................................... Credit Card
231792 - Account Rep............................... WEB-AST
231793 - Ship Via.................................. UPS Ground
231794 -
231796 - ..
231797 - 8. Desktop Computer Components...
231798 -
231799 - Follow up ref SDS 34 PTRY.
231800 -
231801 - Item Description Price
231802 -
231803 - 1. DTWINCI73960X01 Intel core i7-3960x Windows PC................. $3,112,80
231804 - 3.3GHz to 3.9GHz with turbo boost
231805 -
231806 - http://www.ascendtech.us/intel-core-i7-3960x-windows-pc-computer_i_dtwinci73960x01.aspx?agent=pricewatch
231808 - ..
231809 - This is the amount for original order
231810 - before changes listed in this file
231811 - show, reported on 130313 1130.
231812 - ref SDS 34 1E9K
231814 - ..
231815 - 2. MBINTDX79TOX79D Intel Boxdx78to x79 sata 6 GB/s USB 3.0
231817 - ..
231818 - Motherboard....................................
231820 - ..
231821 - [On 130328 1452 Ascendtech reported testing discovered
231822 - "Intel Boxdx78to x79 sata 6 GB/s" motherboard failed with
231823 - "ATI Radeon HD 7950 3 GB HDMI DVI 2 x mDP" video card,
231824 - so switched motherboard to "Asus Sabertooth X79 LGA2011
231825 - DDR3 Esata 3". ref SDS 40 UH5G
231827 - ..
231828 - Research on the Internet found...
231829 -
231830 - Asus Savertooth X79
231831 -
231832 - http://www.asus.com/us/Motherboards/SABERTOOTH_X79
231834 - ..
231835 - This location says...
231836 -
231837 - ASUS SSD Caching - 3X faster performance at a click
231838 -
231840 - ..
231841 - 3. CPDCI739603315M Intel 2nd gen i7-3960x 3.3 GHz six core LGA2011
231842 - 15M Cache. Max Turbo Frequency 3.9 GHz with Intel
231843 - Turbo Boost technology.
231845 - ..
231846 - Microprocessor.................................
231848 - ..
231849 - 4. CFNTMTWATER2PER Thermaltake water 2.0 LGA2011 liquid
231850 - cooling system CLW0217
231852 - ..
231853 - [On 150806 0012 after 2 years, c21 temperatures suddenly
231854 - increase for all 6 cores from 20s - 30s into 40s - 70+
231855 - ref SDS 43 W84I
231856 -
231857 - ref SDS 43 PE3H
231858 -
231859 - http://www.amazon.com/Thermaltake-Extreme-Liquid-Cooling-CLW0217/dp/B007UIX1RE
231860 -
231864 - ..
231865 - 5. CFNACCTHRMGRS Thermal Greese for CPU Cooling Fans 1 Pak
231867 - ..
231868 - Thermal Compound Kits..........................
231870 - ..
231871 - 6. MEMD31600M324X8 32 GB DDR3 4x8 GB 1600 MHz PC3-12800 Memory
231873 - ..
231874 - RAM 240-pin memory.............................
231876 - ..
231877 - 7. HDIUSDSATASSD25 256 GB SSD Sata 2.5 inch Solid State Drive
231879 - ..
231880 - Solid state hard drive 256 GB..................
231882 - ..
231883 - Order amended changing c drive to Samsung 840 Pro 256 GB SSD.
231884 -
231886 - ..
231887 - 8. HDIUSDSATASSD48 480 GB SSD Sata 2.5 inch Solid State Drive
231889 - ..
231890 - Solid state hard drive 480 GB..................
231892 - ..
231893 - Order amended changing 2nd SSD (drives defghi) to Samsung 840 Pro 512
231894 - GB SSD.
231896 - ..
231897 - 9. HDIUSDSATA2TB32 2-Terabyte 2000 GB Sata Hard Disk Drive
231899 - ..
231900 - Conventional hard drive 2 Terabyte............. 40.00
231902 - ..
231903 - 10. VC3GBSAPRHD7950 ATI Radeon HD 7950 3 GB HDMI DVI 2 x mDP
231905 - ..
231906 - Video graphics adapter.........................
231908 - ..
231909 - 11. SCONB Onboard sound card adapter - (audio)
231911 - ..
231912 - 12. NETUSDGIGABIT 10/100/1000 Mbps Gigabit PCI Network Card
231914 - ..
231915 - Networking.....................................
231917 - ..
231918 - 13. DVDRWUSDHOUSE DVD+RW Burner DVD/R/RW Reader/Writer
231920 - ..
231921 - CD port........................................
231923 - ..
231924 - 14. NET8021N900PCIE N900 Wireless N Dual Band PCI-E Adapter
231926 - ..
231927 - Wireless adapter...............................
231929 - ..
231930 - 15. CSANT300MIDTOBL Antec Three Hundred Midtower Case Black
231932 - ..
231933 - Tower case.....................................
231935 - ..
231936 - 16. CSPANTEWEA750WG ANTEC EARTHWATTS 750W GREEN POWER SUPPLY
231937 -
231938 - Power supply 650 watt.......................... 104.00
231940 - ..
231941 - 17. PROFESSIOWIRING USE INDUSTRIAL TYPE WIRING ON MY SYSTEM
231942 -
231943 - Wiring......................................... 9.99
231945 - ..
231946 - 18. SWOMICW7UL64BIT Microsoft Windows 7 Ultimate 64-bit
231947 -
231948 - Operating System...............................
231950 - ..
231951 - 19. ASSEMBLYSTANDRD Standard Assembly 3 - 7 Business Days
231953 - ..
231954 - 20. KBLGTG110USBKBD Logitech G110 Black USB Gamind Keyboard
231956 - ..
231957 - Keyboard Function Keys on left side............
231958 -
231959 - [On 130326 0841 order 368873 reduced $99.99 for
231960 - removing keyboard, making final cost $3,299.28 because
231961 - manufacturer discontinued producing this model and
231962 - there is no replacement for keyboard with function
231963 - keys on left end, so removed keyboard from the order.
231964 - ref SDS 39 HF4H
231966 - ..
231967 - 21. SUPWAR2Y Warranty 2-year Gold Enhanced Service Plan
231968 -
231969 - Warranty....................................... 79.95
231971 - ..
231972 - This implements letter adding warranty coverage for 2 years at cost of
231973 - approximately $80, shown on 130315 1154. ref SDS 36 JW86
231975 - ..
231976 - Need confirmation that 2-year warranty extended 45 days for
231977 - participating in customer quality control survery for Ascendtech,
231978 - reported on 130313 1130. ref SDS 34 3S4O
231979 -
231980 - [On 130409 1048 letter from Steve seems to say
231981 - Ascendtech has no terms and conditions for 2-year
231982 - warranty, ref SDS 42 6T6F, and that since customer
231983 - purchased 2-year warranty the offer to extend the
231984 - warranty 45 days in exchange to completing
231985 - satisfaction survery is voided. ref SDS 42 6T5I
231987 - ..
231988 - Ascendtech order 368873 continues...
231989 -
231990 - 22. SH Shipping/Handling.............................. 52.53
231991 -
231993 - ..
231994 - Sales Tax.......................................................... 0.00
231995 -
231997 - ..
231998 - 23. Total.............................................................. $3,399.27
231999 -
232000 - Paid on 130314..................................................... 3,210.27
232002 - ..
232003 - 24. Balance owed on 130321............................................. $189.00
232005 - ..
232006 - Post expense ledger...
232010 - ..
232011 - Total cost for order of $3,399.27 aligns with original order on 130313
232012 - 1130. ref SDS 34 2C5K
232013 -
232014 - [On 130326 0841 order 368873 reduced $99.99 for removing
232015 - keyboard, making final cost $3,299.28 because
232016 - manufacturer discontinued producing this model and there
232017 - is no replacement for keyboard with function keys on left
232018 - end, so removed keyboard from the order. ref SDS 39 HF4H
232020 - ..
232021 - Ascendtech letter continues...
232022 -
232023 - 25. Notes....
232024 -
232025 - 1. All itmes are under warranty for period of (30) days
232026 - from invoice date.
232028 - ..
232029 - 2. Return merchandise requires valid RMA#, copy of
232030 - invoice, and brief explanation of the problem.
232032 - ..
232033 - 3. All claims for shortage, physical damage, or shipment
232034 - errors must be made within (3) days of receiving
232035 - shipment.
232037 - ..
232038 - Physical damage made by customer to any merchandise
232039 - will void its warranty.
232041 - ..
232042 - 4. Absolutely no credits or refunds. All sales are
232043 - final.
232044 -
232045 -
232047 - ..
2321 -
2322 -
2323 - 1306
2324 -
232401 - C21 Approve Price Increase $189 Ascendtech Orcer 368873
232402 -
232403 - Letter to Ascendtech approves additional payment $189 saying...
232404 -
232405 - 1. Subject: Approved order# 368873 update payment increased $189
232406 - Date: Thu, 21 Mar 2013 13:10:35 -0700 PST
232414 - ..
232415 - 2. Thanks for your letter today [...above, ref SDS 0 M16L...]
232416 - submitting price increase in the amount of $189, ref SDS 0
232417 - ZX60, to implement changes on subject order as set out in the
232418 - letter to Ascendtech on 130315. ref SDS 36 WV5N
232420 - ..
232421 - 3. Additional charge of $189 is agreed. Can you process payment
232422 - using customer account identification previously filed, or do I
232423 - need to take further action? Please let me know.
232424 -
232425 - [On 130323 0917 Val notifies that Ascentech requires no
232426 - further action by customer to finalize order 368873.
232427 - ref SDS 38 1Z79
232429 - ..
232430 - [On 130329 1115 received letter from Fedex reporting
232431 - package received and assigning tracking number
232432 - 266500564671585. ref SDS 41 H176
232433 -
232439 -
232440 -
232441 -
232442 -
232443 -
232444 -