CONTACTS
0201 - Ascendtech, Inc
020101 - Ms. Anna LastName
020103 - Sales Department
SUBJECTS
C21 Modify Scope Price Computer Procurement Ascendtech Order 368873
1803 -
1803 - ..
1804 - Summary/Objective
1805 -
180501 - Follow up ref SDS 35 0000. ref SDS 34 0000.
180502 -
180503 - Received letter from Steve requesting clarification of 5 questions
180504 - submitted on procuement for c21. ref SDS 0 3W5H Appears 5 qeustions
180505 - are set out in Steve's letter, but somewhat garbled from internal
180506 - forwarding email at Ascendtech. ref SDS 0 PQ4W Called Steve and
180507 - discussed pending issues. ref SDS 0 ZK3A He requested re-submission
180508 - of the 5 questions. Sent another letter with a link to the order on
180509 - 130313. Steve received this immediately and we discussed the 5
180510 - issues. ref SDS 0 IZ5L Steve provided helpful guidance on all
180511 - matters, and futher suggested changes to the scope of the order.
180512 - ref SDS 0 TQ6G He requested confirmation in a letter submitted
180513 - directly to him for implementation. ref SDS 0 613M Later in the
180514 - afternoon letter was submitted to Steve confirming changes to the
180515 - order, ref SDS 0 WV5N, including disk partitioning. ref SDS 0 JW4G
180516 - All changes result in adding about $190. ref SDS 0 ZM6G
180517 -
180518 - [On 130318 0917 received letter from Steve saying letter
180519 - submitted to Ascendtech on 130315 1154 at 1418, ref SDS 0
180520 - WV5N, will be implemented for changing order number 368873,
180521 - and accounting will call with final price adjustments.
180522 - ref SDS 36 PI3C
180524 - ..
180525 - [On 130328 1452 Ascendtech advised motherboard changed
180526 - to Asus for compatibility with video adapter card.
180527 - ref SDS 39 AS6F Windows 7 failed to boot with disk
180528 - partitions 512 byte sectors, so changed format to system
180529 - default. ref SDS 39 XB7I Testing completed at the end
180530 - of day, so order 368873 will ship a day late on 130329.
180531 - ref SDS 39 ME8N
180533 - ..
180534 - [On 130329 1115 received letter from Fedex reporting
180535 - package received and assigning tracking number
180536 - 266500564671585. ref SDS 40 H176
180537 -
180538 -
180540 - ..
1806 -
1807 -
1808 - Progress
1809 -
180901 - On 130313 placed order 368873. ref SDS 34 1E9K
180902 -
180903 - On 130314 submitted letter, 130314 1117, ref SDS 35 665H, and
180904 - presenting with 5 questions, listed on 130313 1130. ref SDS 34 YB6F
180905 -
180907 - ..
180908 - Ascendtech Requests Re-submission of Letter on Scope Changes
180909 -
180910 - Received letter from Steve at Ascendtech saying...
180911 -
180912 - 1. Subject: RE: Order 368873 Verify Status
180913 - Date: Fri, 15 Mar 2013 13:52:51 -0500
180917 - ..
180918 - 2. Hello
180920 - ..
180921 - 3. This is Steve
180923 - ..
180924 - 4. I'm sorry, but the email cut or spaced out the questions below
180925 - Its hard to understand exactly what your asking Can you send
180926 - them directly to me ?
180928 - ..
180929 - 5. Maybe 1 at a time, if that will make it more clear
180930 -
180932 - ..
180933 - 6. Thank you,
180934 - Steve
180935 - Ascendtech Tech Support
180936 - Service: (216) 458-1101
180937 - Support: (216) 458-1104
180938 - Fax: (440) 946-1101
180939 - website: www.ascendtech.us
180940 - Operating Hours: Mon - Fri 9AM - 6PM Est
180941 -
180942 - ***********************************
180944 - ..
180945 - 1. -----Original Message-----
180946 - From: Val - Ascendtech, Inc [mailto:val@ascendtech.com]
180947 - Sent: Friday, March 15, 2013 11:29 AM
180948 - To: 'Steve - Ascendtech, Inc.'
180949 - Subject: FW: Order 368873 Verify Status
180951 - ..
180952 - 2. Please answer these questions for client:
180954 - ..
180955 - 3. Pending Questions...
180956 -
180957 - 120968 -
180958 - 120969 - 1. Liquid Cooling - do parts specified for this order provide
180959 - 120970 - sufficient heat management to safely operate the i7-3960x
180960 - 120971 - processor, 32 GB memory, and 2 SSD drives, shown below, and
180961 - 120972 - as recommended by Steve in the call earlier today, per
180962 - 120973 - above? ref SDS 0 PE30, further set out in "Order Notes"
180963 - 120974 - below? ref SDS 0 PVRR
180964 - 120976 - ..
180965 - 120977 - 2. Processor - can i7-3970x 3.9 GHz be substituted i7-3960x,
180966 - 120978 - per below. ref SDS 0 PTSX
180967 - 120980 - ..
180968 - 120981 - 3. Max Turbo Frequency 3.9 GHz using Intel Turbo Boost
180969 - 120982 - technology. Does Turbo Boost work automatically, or does
180970 - 120983 - the user configure?
180971 - 120985 - ..
180972 - 120986 - 4. Accessories for Cases
180973 - 120987 -
180974 - 120988 - Should industrial-type wiring be ordered? ref SDS 0 SM9K
180975 - 120990 - ..
180976 - 120991 - 5. Warranty - extra 45 days for survey response?
180977 - 120992 -
180978 - 120993 - Customer responded to Ascendtech survery; what are terms
180979 - 120994 - of warranty, and what documents 45 day extension acquired
180980 - 120995 - by responding to the survry?
180981 -
180983 - ..
180984 - 4. Val
180985 - Ascendtech, Inc.
180986 - Phone: (216) 458-1101
180987 - Fax: (440) 946-1101
180988 - www.ascendtech.us
180989 - Operating Hours: Mon - Fri 9AM - 6PM EST
180990 -
180991 -
180992 - *****************************************
180993 -
180995 - ..
180996 - 1. From: Ascendtech Customer Service [mailto:service@ascendtech.com]
180997 - Sent: Friday, March 15, 2013 12:25 PM
180998 - To: 'Val - Ascendtech, Inc'
180999 - Subject: FW: Order 368873 Verify Status
181000 -
181001 - ********************************************
181002 -
181003 -
181004 - 1. From: Rod Welch [mailto:rod@welchco.com]
181005 - Sent: Thursday, March 14, 2013 2:17 PM
181006 - To: Ascendtech Customer Service
181007 - Subject: Order 368873 Verify Status
181009 - ..
181010 - 2. Dear Anna,
181012 - ..
181013 - 3. Thanks for re-submitting confirmation on subject order, shown in your letter
181014 - this morning (see below), received this morning after
181015 - my email service was restored.
181017 - ..
181018 - 4. Please respond to 5 issues on this order 368873 shown in the record
181019 - yesterday on 130313...
181020 -
181021 - http://www.welchco.com/sd/08/00101/02/13/03/13/113008.HTM#3S4O
181023 - ..
181024 - 5. Thanks again for assistance on the order.
181025 -
181031 -
181032 -
181034 - ..
1811 -
1812 -
1813 - 1210
1814 -
181401 - Called Ascendtech and Talked to Steve to Clarify Scope
181402 -
181403 -
181404 - 216 458-1104
181406 - ..
181407 - Steve asked for the order number 368873, as shown in the letter
181408 - submitted to Ascendtech sent yesterday on 130314 1117. ref SDS 35 665H
181410 - ..
181411 - Steve confirmed that the copy of questions he received from internally
181412 - forwarded correspondence could not be read. This conflicts with the
181413 - letter from Ascendtech received this morning showing 5 questions, per
181414 - above. ref SDS 0 PQ4W
181416 - ..
181417 - While we talked, submitted another letter to Steve linked to the
181418 - record ordering c21 that lists 5 questions pending on 130313 1130.
181419 - ref SDS 34 YB6F
181421 - ..
181422 - Steve reported immediately receiving the letter and opened the
181423 - citation to the 5 questions. He initially read through order number
181424 - 368873, as shown on 130313 1130. ref SDS 34 1E9K
181425 -
181427 - ..
181428 - Modifify and Clarify Ascendtech Order # 368873
181429 -
181430 - We discussed pending questions listed on 130313 1130. ref SDS 34 YB6F,
181431 - as follows...
181432 -
181433 - 1. Liquid Cooling - do parts specified for this order provide
181434 - sufficient heat management to safely operate the i7-3960x
181435 - processor, 32 GB memory, and 2 SSD drives, shown below, and
181436 - as recommended by Steve in the call earlier today, per
181437 - above? ref SDS 34 PE30, further set out in "Order Notes."
181438 - ref SDS 34 PVRR
181440 - ..
181441 - Steve indicated current specifications in order 368873 provide
181442 - sufficient cooling to overclock the Intel i7-3960x microprocessor to
181443 - 4.0 GHz based on ordering an Antec Three Hundred case shown on 130313
181444 - 1130, ref SDS 34 PUVT, which includes air cooling together with the
181445 - Thermalake water 2.0 LGA2011 liquid cool CPU processor fan, also
181446 - listed in the order. ref SDS 34 PTWT
181448 - ..
181449 - Steve advised that the Antec Three Hundred is a good case for this
181450 - configuration.
181451 -
181452 - [On 130404 1453 reports on 130407 overclocked c21 with XMP
181453 - to 4.8 GHz and 1600 MHz, systems idles with same power and
181454 - temperature as before overclocking, and better than c18
181455 - that is not overclocked. ref SDS 42 6G7I
181457 - ..
181458 - Accordingly, no further components are needed for cooling.
181460 - ..
181461 - 2. Processor - can i7-3970x 3.9 GHz be substituted i7-3960x, per
181462 - below. ref SDS 34 PTSX
181464 - ..
181465 - Steve said Ascendtech can quote a price to upgrade the i7-3960x 3.3
181466 - GHz microprocessor to an Intel i7-3870x 3.5 GHz processor. He advised
181467 - that Ascendtech may not have the Intel i7-3970x micprocessor in stock,
181468 - so it would have to be ordered and this would delay assembly and
181469 - delivery of c21.
181471 - ..
181472 - Steve said Ascendtech can "overclock" the Intel i7-3960x
181473 - microprocessor from base 3.30 GHz during system assembly at no
181474 - additional charge.
181480 - ..
181481 - Decided to overclock Intel i7-3960x to 4.0 GHz. This is a better
181482 - solution than switching to Intel i7-3970x, based on product review
181483 - reported on 130307 1246. ref SDS 33 L46F
181484 -
181485 - [On 130404 1453 c21 tests at 3.3 GHZ, and BIOS shows speed
181486 - 3300 MHz, ref SDS 41 5G9G; system temperature appears c21
181487 - can support overclocking 4.3 GHz. ref SDS 41 PF3I
181489 - ..
181490 - Steve said to send him a letter and he will arrange for the i7-3960x
181491 - processor to be overclocked to 4.0 GHz during system assembly.
181493 - ..
181494 - Steve said this computer (c21 - order 368873) will be assembled next
181495 - Tuesday. He requested a call on 130419 to remind him and he will
181496 - inspect the work to verify alignment with customer requirements
181497 - discussed today, and as confirmed in correspondence.
181498 -
181499 - [...below on 130315 1154 at 1418 letter to Steve advises
181500 - customer orders overclock i7-3960x processor to 4.0 GHz for
181501 - no additional cost. ref SDS 0 ZZ8H
181503 - ..
181504 - [...below on 130315 1154 at 1418 letter from Ascendtech
181505 - confirms Steve plans to inspect c21 - order 368873 - before
181506 - assembly is complet to verify compliance with customer
181507 - requirements. ref SDS 0 VV5S
181509 - ..
181510 - [On 130319 0713 submitted letter to Ascendtech reminding
181511 - Steve to inspect c21 before final assembly to verify
181512 - compliance with customer requirements. ref SDS 37 UG6M
181514 - ..
181515 - [On 130321 0918 called Steve; Ascendtech was delayed
181516 - assembling c21 due to sickness of staff, and some parts
181517 - were not in stock and had to be ordered. ref SDS 38 AS6F
181519 - ..
181520 - [On 130404 1453 c21 not overclocked - tests at 3.3 GHZ, and
181521 - BIOS shows speed 3300 MHz with memory 1333 MHz, ref SDS 41
181522 - 5G9G; system temperature appears c21 can support
181523 - overclocking 4.3 GHz. ref SDS 41 PF3I
181525 - ..
181526 - [On 130404 1453 reports on 130407 customer overclocked c21
181527 - with XMP to 4.8 GHz and 1600 MHz, systems idles with same
181528 - power and temperature as before overclocking, and better
181529 - than c18 that is not overclocked. ref SDS 42 6G7I
181531 - ..
181532 - [On 130410 0724 discussed with Ascendtech failure to
181533 - overclock c21. ref SDS 44 5J8K
181535 - ..
181536 - 3. Max Turbo Frequency 3.9 GHz using Intel Turbo Boost technology.
181537 - Does Turbo Boost work automatically, or does the user
181538 - configure?
181540 - ..
181541 - Decided that overclocking i7-3960x processor to 4.0 GHz obviates this
181542 - question on max turbo frequency, since base clock speed will be
181543 - increased from 3.3 GHz to 4.0 GHz, per above. ref SDS 0 OE4I
181545 - ..
181546 - Later learned that Turbo Boost works automatically and instantly when
181547 - i7-3960x overclocked with XMP...
181548 -
181549 - [On 130404 1453 reports on 130407 customer overclocked c21
181550 - with XMP to 4.8 GHz and memory set to 1600 MHz, systems
181551 - idles with same power and temperature as before
181552 - overclocking, and better than c18 that is not overclocked.
181553 - ref SDS 42 6G7I
181555 - ..
181556 - 4. Accessories for Cases
181557 -
181558 - Should industrial-type wiring be ordered? ref SDS 34 SM9K
181560 - ..
181561 - Steve explained benefits of industrial-type wiring, and this was
181562 - agreed.
181564 - ..
181565 - Steve said to send him a letter and he will arrange for changing the
181566 - order to use industrial wiring with adjustment in the price of the
181567 - order.
181568 -
181569 - [...below on 130315 1154 at 1418 letter to Steve advises
181570 - customer orders industrial-type wiring for additional cost
181571 - of $9.99. ref SDS 0 JW8I
181573 - ..
181574 - 5. Warranty - extra 45 days for survey response?
181575 -
181576 - Customer responded to Ascendtech survery; what are terms
181577 - of warranty, and what documents 45 day extension acquired
181578 - by responding to the survry?
181580 - ..
181581 - Steve said order number 368873 does not include any warranty beyond
181582 - 30 days for returning defective products.
181584 - ..
181585 - He indicated Ascendtech offers 1, 2 and 3 year warranty coverage for
181586 - $40 per year, thus...
181587 -
181588 - Warranty 1 year.............................. $ 40
181589 - Warranty 2 years............................. $ 80
181590 - Warranty 3 years............................. $120
181592 - ..
181593 - Steve advised that current best practice designs computer products to
181594 - last 3 years, because customers generally upgrade their computers
181595 - after 3 years in order to benefit from rapidly advancing technology
181596 - that improves performance.
181598 - ..
181599 - Steve said most Ascendtech customers rely on component warranties to
181600 - replace parts if needed, rather than ship their computer to
181601 - Ascendtech from the West Coast, which takes over a week both ways
181602 - using standard shipping rates, plus the expense of packaging at UPS
181603 - or Fedex.
181605 - ..
181606 - Considering warranty for 2 years.
181608 - ..
181609 - Steve said to send him a letter advising warranty coverage and he will
181610 - add this with adjustment in the price of the order.
181611 -
181612 - [...below on 130315 1154 at 1418 letter to Steve advises
181613 - customer orders 2 year warranty at total cost of about $80.
181614 - ref SDS 0 JW86
181615 -
181616 -
181618 - ..
181619 - Additional Recommendations and Changes on Order 368873
181620 -
181621 - Steve additonally discussed...
181622 -
181623 - 1. Power supply 650 Watts, shown in the order on 130313 1130,
181624 - ref SDS 34 WT3I...
181626 - ..
181627 - Steve indicated 650 Watts power supply might be undersized.
181629 - ..
181630 - Will submit a letter ordering...
181631 -
181632 - Antec Earthwatts 750W Green Power Supply
181633 -
181634 - ...which is listed on Ascendtech Internet address...
181635 -
181636 - http://www.ascendtech.us/antec-earthwatts-750w-green-power-supply_hpv_cspantewea750wg.aspx
181638 - ..
181639 - [...below on 130315 1154 at 1418 letter to Steve advises
181640 - customer orders Antec Earthwatts 750W Green Power Supply
181641 - for additional charge of $100. ref SDS 0 JW89
181643 - ..
181644 - 2. USB 3.0 controller ordered on 130313 1130. ref SDS 34 PUUS
181646 - ..
181647 - Steve said the motherboard has USB 3.0 support for at least 2 ports,
181648 - and there will 4 USB 2.0 ports on the front and at least 4 more on
181649 - the back.
181651 - ..
181652 - Therefore, can eliminate this from the order.
181653 -
181654 - [...below on 130315 1154 at 1418 letter to Steve advises
181655 - customer orders removing from product specifications USB
181656 - 3.0 controller for cost reduction of $29.99. ref SDS 0 JW92
181658 - ..
181659 - 3. Flash memory card reader, 130313 1130, ref SDS 34 PUTX
181661 - ..
181662 - Steve said these don't work well. Better solution is to transmit
181663 - with a cable from an external device to a USB port.
181665 - ..
181666 - Therefore, can eliminate this from the order.
181667 -
181668 - [...below on 130315 1154 at 1418 letter to Steve advises
181669 - customer orders removing from product specifications Flash
181670 - memory card for cost reduction of $14.95. ref SDS 0 JW95
181672 - ..
181673 - 4. Large Sata Disk Drive
181675 - ..
181676 - Steve said Microsoft Windows 7 seems to have difficulty handling
181677 - 3-Terabyte disk drives.
181679 - ..
181680 - We ordered a 1-Terabyte internal drive because Ascentech did not offer
181681 - 2 nor 3-Terabyte drives when the order was placed on 130313 1130.
181682 - ref SDS 34 IM4L
181684 - ..
181685 - Noticed today Ascendtech offers both 2 and 3-Terabyte drives, so will
181686 - change from 1 to 2-Terabyte disk storage.
181687 -
181688 - 2-Terabyte 2TB 2000GB 3.5" Serial ATA Internal Hard Disk
181689 - Drive
181690 -
181691 - http://www.ascendtech.us/2-terabyte-2000gb-sata-hard-disk-drive_hpv_hdiusdsata2tb32.aspx
181693 - ..
181694 - Steve said to send him a letter advising to change the order for a
181695 - 2-Terabyte drive.
181696 -
181697 - [...below on 130315 1154 at 1418 letter to Steve advises
181698 - customer orders changes 1-terabyte sata drive to instead
181699 - order 2-Terabyte 2TB 2000GB 3.5" Serial ATA Internal Hard
181700 - Disk Drive for additional charge of about $40. ref SDS 0
181701 - CX9N
181703 - ..
181704 - 5. Disk Partitioning...
181706 - ..
181707 - Steve indicated Ascentech can partition the disks at the factory at
181708 - no additional charge. He explained personal practice of partitioning
181709 - disk storage to separate types of files, e.g., video and pictures.
181711 - ..
181712 - Steve said to send him a letter advising how the disk should be
181713 - partitioned.
181714 -
181715 - [...below on 130315 1154 at 1418 letter to Steve advises
181716 - customer submits disk partitioning specifications for order
181717 - 368873. ref SDS 0 JW4G
181719 - ..
181720 - He is going to lunch, and will take care of this later today after
181721 - getting the letter with modifications to the order on the original 4
181722 - issues, ref SDS 0 D66L, plus the additonal 5 issues, as discussed
181723 - today, per above. ref SDS 0 TQ6G
181724 -
181725 -
181727 - ..
1818 -
1819 -
1820 - 1418
1821 -
182101 - Submitted letter to Steve confirming understandings from the call this
182102 - morning, and saying...
182103 -
182104 - 1. Subject: Adjustments Order Number 368873
182105 - Date: Fri, 15 Mar 2013 14:34:39 -0700
182112 - ..
182113 - 2. Thanks very much for timely assistance on clarifying scope for
182114 - subject order, as shown in notes on our discussion this morning
182115 - (see line 1313). ref SDS 0 ZK3A
182116 -
182117 - [On 130318 0917 received letter from Steve saying this
182118 - letter subitting scope changes will be implemented for
182119 - order number 368873, and accounting will call with final
182120 - price adjustments. ref SDS 36 PI3C
182121 -
182122 - 1. Cooling system currently specified is sufficient, so no
182123 - changes required. [...references telecon earlier today,
182124 - shown above. ref SDS 0 D66L...].
182126 - ..
182127 - 2. Ascendtech will overclock i7-3960x processor to 4.0GHz at
182128 - no additional charge and in accordance with industry
182129 - protocols. [...references telecon earlier today, shown
182130 - above. ref SDS 0 P77N...].
182131 -
182132 - [On 130404 1453 c21 not overclocked - tests at 3.3 GHZ,
182133 - and BIOS shows speed 3300 MHz, ref SDS 41 5G9G; system
182134 - temperature appears c21 can support overclocking 4.3
182135 - GHz. ref SDS 41 PF3I
182137 - ..
182138 - [On 130404 1453 reports on 130407 customer overclocked
182139 - c21 with XMP to 4.8 GHz and 1600 MHz, systems idles with
182140 - same power and temperature as before overclocking, and
182141 - better than c18 that is not overclocked. ref SDS 42 6G7I
182143 - ..
182144 - 3. Industrial-type wiring will be applied for additional
182145 - charge of $9.99. [...references telecon earlier today,
182146 - shown above. ref SDS 0 P88M...].
182148 - ..
182149 - 4. Warranty - 2 years, please charge approximatley $80 for
182150 - this add to the order. [...references telecon earlier
182151 - today, shown above. ref SDS 0 GA4J, and requires adjustment
182152 - adding 45 days for responding to customer procurement
182153 - survey on Ascendtech quality control, when order 368873 was
182154 - placed on 130313 1130, ref SDS 34 3S4O...]
182155 -
182156 - [On 130321 0918 letter from Ascendtech submits revised
182157 - scope and pricing for order 368873 adding warranty
182158 - coverage for 2 years cost $80. ref SDS 38 PVPQ does not
182159 - show 45-day extended warranty for taking quality control
182160 - survey reported on 130313 1130. ref SDS 34 3S4O
182162 - ..
182163 - [On 130409 1048 letter from Steve seems to say
182164 - Ascendtech has no terms and conditions for 2-year
182165 - warranty, ref SDS 43 6T6F, and that since customer
182166 - purchased 2-year warranty the offer to extend the
182167 - warranty 45 days in exchange to completing satisfaction
182168 - survery is voided. ref SDS 43 6T5I
182170 - ..
182171 - 5. Power supply - please change to Antec Earthwatts 750W Green
182172 - Power Supply for additional charge of approximately $100.
182173 - ...[references telecon earlier today, shown above.
182174 - ref SDS 0 TQ6G...].
182176 - ..
182177 - 6. USB 3.0 2 Port PCIe Host Controller Card - please remove
182178 - this from the order, for credit of $29.99. [..references
182179 - telecon earlier today, shown above. ref SDS 0 ZK40...].
182181 - ..
182182 - 7. Flash Memory Card Reader All-in-2 Drive - please remove
182183 - this from the order, for credit of $14.95. [..references
182184 - telecon earlier today, shown above. ref SDS 0 ZK43...].
182185 -
182186 - [On 130321 0918 at letter from Ascendtech submits
182187 - revised price showing 2 items were removed from order
182188 - 368873, ref SDS 38 9Y8G, according to the letter on
182189 - 130315. ref SDS 0 JW92
182191 - ..
182192 - 8. 2-Terabyte 2TB 2000GB 3.5" Serial ATA Internal Hard Disk
182193 - Drive - please change this from the 1-Terabyte drive in the
182194 - initial order, since the 2 terabyte drive which was not
182195 - shown on 130313. This seems to be an additional charge of
182196 - about $40. [.. references telecon earlier today, shown
182197 - above. ref SDS 0 9V6J...].
182199 - ..
182200 - Total adds and deducts about........................... $190
182201 -
182202 - [On 130321 0918 at 1224 received letter from Val
182203 - submitting Ascendtech price change adding $189 to order
182204 - 368873, ref SDS 38 9Y9I, for scope changes in letter to
182205 - Ascendtech on 130315 1154. ref SDS 0 WV5N
182207 - ..
182208 - 9. Disk partitioning... [...references telecon earlier today,
182209 - shown above. ref SDS 0 PS5O...].
182211 - ..
182212 - Please partition disks as follows...
182213 -
182214 - 1st physical drive
182215 -
182216 - c................................ 256 GB
182218 - ..
182219 - Computer will be delivered to customer with only Windows 7
182220 - Ultimate OS installed on c drive.
182222 - ..
182223 - 2nd physical drive 480 GB SSD
182224 -
182225 - d................................ 40
182226 - e................................ 60
182227 - f................................ 80
182228 - g................................ 80
182229 - h................................ 140
182230 - i................................ remaining
182231 -
182232 - 3rd physical drive
182233 -
182234 - j................................ 2-terabytes
182236 - ..
182237 - 3. Please call if you have any questions.
182239 - ..
182240 - 4. Please submit final price adjustments for these changes.
182242 - ..
182243 - [On 130318 0917 received letter from Steve saying this
182244 - letter will be implemented for order number 368873, and
182245 - accounting will call with final price adjustments.
182246 - ref SDS 36 PI3C
182248 - ..
182249 - [On 130321 0918 called Steve; Ascendtech was delayed
182250 - submitting price changes, and assembling c21 due to
182251 - sickness of staff, and some parts were not in stock and had
182252 - to be ordered; he expects price adjustments to submitted
182253 - soon. ref SDS 38 AS6F
182255 - ..
182256 - [On 130321 0918 at 1224 received letter from Val submitting
182257 - Ascendtech price change adding $189 to order 368873,
182258 - ref SDS 38 9Y9I, for scope changes in letter to Ascendtech
182259 - on 130315 1154. ref SDS 0 WV5N
182261 - ..
182262 - [On 130321 0918 at 1306 letter notified Val that Ascendtech
182263 - proposed price change adding $189 to order 368873 is
182264 - accpeted. ref SDS 38 Y55F
182266 - ..
182267 - [On 130328 1452 Ascendtech advised motherboard changed
182268 - to Asus for compatibility with video adapter card.
182269 - ref SDS 39 AS6F Windows 7 failed to boot with disk
182270 - partitions 512 byte sectors, so changed format to system
182271 - default. ref SDS 39 XB7I Testing completed at the end
182272 - of day, so order 368873 will ship a day late on 130329.
182273 - ref SDS 39 ME8N
182275 - ..
182276 - [On 130329 1115 received letter from Fedex reporting
182277 - package received and assigning tracking number
182278 - 266500564671585. ref SDS 40 H176
182280 - ..
182281 - 5. Pleasure working with you and the Ascendtech team.
182282 -
182289 -
182290 -
182292 - ..
1823 -
1824 -
1825 - 1452
1826 -
182601 - Received letter from Steve at Ascendtech saying...
182602 -
182603 - 1. Subject: RE: Order 368873 Verify Status
182604 - Date: Fri, 15 Mar 2013 17:08:18 -0500 1508 PDT
182608 - ..
182609 - 2. HI
182611 - ..
182612 - 3. The water cooling should be fine
182613 -
182614 - And Antec cases come with extra fans, so that should be no
182615 - problem at all
182617 - ..
182618 - 4. Right now I have the changes as
182619 -
182620 - 1. Upgrade power supply
182621 - 2. Upgrade wiring type
182622 - 3. Remove USB card from order
182623 - 4. Remove card reader from order
182625 - ..
182626 - 5. Please reply with anything else you can think of
182627 - As well as how the partitions should be set up etc
182628 - And if you want to add a warranty
182630 - ..
182631 - Steve's letter aligns generally with the discussion this morning, per
182632 - above. ref SDS 0 ZK3A
182634 - ..
182635 - The actual and complete scope of clarifications and changes to the
182636 - order are set out in the letter submitted to Steve earlier today also
182637 - after our discussion, shown above, ref SDS 0 WV5N
182639 - ..
182640 - Steve's letter continues...
182641 -
182642 - 6. Once it is built, while they are doing the software etc, I have
182643 - a note on the order, to let me know, so I can double check
182644 - everything
182645 -
182646 - [On 130319 0713 submitted letter to Ascendtech reminding
182647 - Steve to inspect c21 before final assembly to verify
182648 - compliance with customer requirements. ref SDS 37 UG6M
182650 - ..
182651 - [On 130321 0918 called Steve; Ascendtech was delayed
182652 - assembling c21 due to sickness of staff, and some parts
182653 - were not in stock and had to be ordered. ref SDS 38 AS6F
182655 - ..
182656 - [On 130329 1115 received letter from Fedex reporting
182657 - package received and assigning tracking number
182658 - 266500564671585. ref SDS 40 H176
182660 - ..
182661 - This is a good practice to verify scope on a complicated order, and
182662 - aligns with Steve's request in the call this morning for the customer
182663 - to call him next Tuesday on 130319, and remind about inspecting c21 -
182664 - order 368873 - for compliance with customer requirements. ref SDS 0
182665 - P58F
182667 - ..
182668 - 6. Thank you,
182669 - Steve
182670 - Ascendtech Tech Support
182671 - Service: (216) 458-1101
182672 - Support: (216) 458-1104
182673 - Fax: (440) 946-1101
182674 - website: www.ascendtech.us
182675 - Operating Hours: Mon - Fri 9AM - 6PM Est
182676 -
182677 -
182678 -
182679 -
182680 -
182681 -
182682 -
182683 -
182684 -
182685 -
182686 -
1827 -
Distribution. . . . See "CONTACTS"