Welch Company
San Francisco, CA


S U M M A R Y


DIARY: January 10, 2011 09:52 AM Monday; Rod Welch

Microsoft called about problem Access Denied permission settings.

1...Summary/Objective


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CONTACTS 
0201 - Microsoft Corporation
020101 - Mr. Kenneth Burgener; Technician
020103 - Windows 2000 and XP Support
020104 - Applications and Performance

SUBJECTS
Permissions Windows 7 32-bit C17 Configure Solve Problems Access Den

1103 -
1103 -    ..
1104 - Summary/Objective
1105 -
110501 - Follow up ref SDS 2 0000, ref SDS 1 0000.
110502 -
110503 -
110504 -
110506 -  ..
1106 -
1107 -
1108 - Progress
1109 -
110901 - Followed up on call to Microsoft on 101202 2242. ref SDS 2 6S6H
110902 -
110903 - Getting access denied transferring files from from c17 to c16.
110905 -  ..
110906 - Appears to be permissions configuration problem causing "access
110907 - denied" to directory structure while the initiating program is still
110908 - in memory.  Seems like the administrator should not have access denied
110909 - issues, reported on 101115 2018. ref SDS 1 2192
110911 -  ..
110912 - Research with DOS forums indicated this may be a Windows 7 code error,
110913 - reported on 101213 0717. ref SDS 3 IQ6Q
110915 -  ..
110916 - Research on Internet found software that may give SDS "system
110917 - privileges" reported on 110105 0949. ref SDS 4 1R5H
110919 -  ..
110920 - Called Microsoft Technical Support...
110921 -
110922 -                      800 936 4900
110924 -  ..
110925 - Talked to Yasman.
110927 -  ..
110928 - Asked for product key on Windows 7 Ultimate...
110929 -
110930 -                    00426 OEM 9402042 48480
110932 -  ..
110933 - Explained problems.
110934 -
110935 -        1.  DOS Raster font for SDS Java
110936 -
110937 -        2.  Synchronize computers using Windows 7 Accessories, shown in
110938 -            the record on 101115 2018. ref SDS 1 BX6I
110940 -             ..
110941 -        3.  Permissions - Access Denied transferring files
110942 -
110943 -            How are "system privileges" set and would this solve the
110944 -            problem? [...shown in the record on 101213 0717.
110945 -            ref SDS 3 ZS8L...]
110947 -             ..
110948 -        4.  Precision Access anchors with IE local machine
110950 -             ..
110951 -        5.  Precision Access anchors with IE inconsistent on Internet.
110953 -             ..
110954 -        6.  Bing tool bar remove from IE
110956 -             ..
110957 -        7.  FTP using IE
110959 -  ..
110960 - Yasmin said that customers with OEM in the product key can call HP for
110961 - help configuring their computer.
110963 -  ..
110964 - Yasman provided additional approach to solving Windows problems.  She
110965 - offered Tech Support at a cost of $259, paid upon completion and
110966 - resolution of the problem.
110968 -  ..
110969 - Yasman assigned...
110970 -
110971 -     Interaction................................. 110110007728016
110972 -
110973 -              http://support.microsoft.com/oas
110974 -
110975 -
110976 -
110977 -
110978 -
110979 -
110980 -
110981 -
110982 -
1110 -
Distribution. . . . See "CONTACTS"