Welch Company
San Francisco, CA


S U M M A R Y


DIARY: December 7, 2010 11:52 AM Tuesday; Rod Welch

VA order medical records to prepare for meeting Doctor Sandhu Dec 23.

1...Summary/Objective


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CONTACTS 

SUBJECTS
VA Medical Records Planning Electronic Distribution Internet Closed

1303 -
1303 -    ..
1304 - Summary/Objective
1305 -
130501 - Follow up ref SDS 58 0000. ref SDS 50 0000.
130502 -
130503 -
130505 -  ..
1306 -
1307 -
1308 - Progress
1309 -
130901 - After meeting with Doctor Lee in the GI Department on the 2nd floor,
130902 - walked down the hall and met with Shannon in the Release of
130903 - Information Department.
130905 -  ..
130906 - Shannon is the Privacy Officer for the VA Clinic in Martinez.
130908 -  ..
130909 - She cited expertise with HIPAA to protect patient privacy.
130911 -  ..
130912 - HIPAA is reviewed the record on 071009 1644. ref SDS 4 TG3K
130914 -  ..
130915 - Shannon reported that the VA will soon provide access to patient
130916 - medical records on the Internet.  Customers will able to download
130917 - records rather wait several weeks to get a CD.
130919 -  ..
130920 - This will save a lot of time for patients and providers, if the
130921 - records are complete, like the report on surgeries for heart bypass
130922 - and achalasia, received on 100928 0706. ref SDS 45 NA4Y
130924 -  ..
130925 - Shannon further advised that the VA will provide a channel on the
130926 - Internet for customers to communicate with the VA, rather than use
130927 - email.  This winds up overloading customers with multiple
130928 - communication channels with inevitable failures to check everywhere,
130929 - as occurred with Mil's care at Kaiser, reported on 090208. 090205
130930 - 1318, ref SDS 8 278T
130931 -
130932 -
130933 -
130934 -
130935 -
1310 -

SUBJECTS
VA Medical Records Order CD Medical Chart Lab Report Blood Draw 1012

2303 -
230401 -  ..
230402 - Ordered CD for medical records on work today....
230404 -         ..
230405 -    1.  Lab............................. 101207 0906, ref SDS 57 PP8W
230407 -         ..
230408 -    2.  Meeting Doctor Lee.............. 101207 1000, ref SDS 58 0001
230410 -  ..
230411 - Shannon advised that VA policy is to provide medical records to
230412 - patients on CD only where the number of pages is more than 10 or so,
230413 - in order to provide economies of scale.
230415 -  ..
230416 - Explained there is another meeting with Doctor Lee on Friday, and so
230417 - this needs to be added to CD.
230418 -
230419 -    3.  Meeting Doctor Lee.............. 101210 0930.. scheduled
230421 -  ..
230422 - Shannon indicated this would increase the number of pages in the
230423 - order t meet VA requirements.
230424 -
230425 -            [On 101213 1008 letter clarifies scope of order for medical
230426 -            records on CD. ref SDS 60 UN5L
230427 -
230428 -            [On 101214 1156 meeting with Shannon at VA clarify scope of
230429 -            order; Shannon found the letter today, received yesterday,
230430 -            and assisted the customer attendant in attaching the letter
230431 -            to the order on 101207, and make notations to help prepare
230432 -            the release of information on medical records, ref SDS 61
230433 -            513O, as requested by the letter issued on 101213.
230434 -            ref SDS 60 TK4V
230436 -  ..
230437 - Shannon prepared a printed form requesting medical records on a CD.
230439 -  ..
230440 - Signed the order.
230442 -  ..
230443 - Shannon explained the Department is running a little behind on
230444 - filling requests for records, so it may take a few days to fill the
230445 - order.
230447 -  ..
230448 - Plan to check with the Department on 101210, after the EGD test to
230449 - get a report on progress providing medical records requested today.
230450 -
230451 -            [On 101213 1008 letter clarifies scope of order for medical
230452 -            records on CD. ref SDS 60 UN5L
230453 -
230454 -            [On 101214 1156 meeting with Shannon at VA clarify scope of
230455 -            order; Shannon found the letter today, received yesterday,
230456 -            and assisted the customer attendant in attaching the letter
230457 -            to the order on 101207, and make notations to help prepare
230458 -            the release of information on medical records, ref SDS 61
230459 -            513O, as requested by the letter issued on 101213.
230460 -            ref SDS 60 TK4V
230461 -
230462 -
230463 -
230464 -
230465 -
230466 -
230467 -
230468 -
2305 -