CONTACTS 

SUBJECTS
Cruise Mediterranean Vacation Europe Holland America Booking 9VMVMT

1403 -      ~
1403 -    ..
1404 - Summary/Objective
1405 -
140501 - Follow up ref SDS 27 0000. ref SDS 21 0000.
140502 -
140503 -
140504 -
140505 -
140506 -
140508 -  ..
1406 -
1407 -
1408 - Background
1409 -
140901 - On 100123, Kim and Pam invited Millie to go with them on another
140902 - cruise in the Medeterranean planned for May.
140904 -  ..
140905 - On 100131 Millie's letter to Pam and Kim advised that she had booked
140906 - travel and cruise reservations for the trip, departing on 100510.
140907 - ref SDS 14 KO3V  These arrangements resulted in Pam staying in
140908 - Millie's room, rather the three girls in one room.  Millie prefers a
140909 - room by herself, but her medical condition requires having immediate
140910 - support, so it is helpful for Pam to room with her mother.
140912 -  ..
140913 - On 100217 Millie called the travel agent to change arrangements for
140914 - Pam and Millie to share a room. ref SDS 15 PK9O
140916 -  ..
140917 - On 100217 Pam submitted the transaction file showing her cost for a
140918 - 3-way split with Kim, Barbara, and Pam in one room. ref SDS 15 KV8O
140919 - Pam called and left a phone message for Millie saying that the trip
140920 - transaction file shows the amount Pam expects to pay sharing a room
140921 - with her mom. ref SDS 15 NP7K  Mille called Kim and learned that Kim's
140922 - sister, Barbara, wants to share a room with only Kim, and so they
140923 - asked Millie to go on the trip so that Pam could share the cost of a
140924 - 2nd room, and that Barbara would make up the difference for Pam
140925 - between the cost to split the cost 3-ways compared to splitting the
140926 - cost 2-ways. ref SDS 15 XD9F
140928 -  ..
140929 - On 100217 Millie wrote a letter to Pam with a copy to Kim, and saying
140930 - that Millie would pay the entire cost of the 2nd room, since she has
140931 - already agreed to this arrangement, and that Pam can pay Millie any
140932 - amount she feels is appropriate for sharing the room. ref SDS 15 XD50
140934 -  ..
140935 - On 100217 Pam called and told Millie that Pam is worried that if she
140936 - changes the current booking for 3-women to share a room, and is booked
140937 - to share a room with Millie instead, then if Millie is too sick to
140938 - travel, or dies before leaving on the trip, then Pam would have to pay
140939 - the full price for the room.  Pam therefore planned to tell Kim that
140940 - Pam wants to keep the original arrangements for 3-women sharing a
140941 - room, and splitting the cost 3-ways. ref SDS 15 4T5L
140943 -  ..
140944 - On 100226 Millie received a copy of a letter Pam sent to the travel
140945 - agent, to Kim, and her sister, and notifying the agent to change
140946 - arrangements from 3-women sharing one room, to Kim and Pam sharing a
140947 - room, and Barbaring booking a seperate room. ref SDS 16 PX4N
140949 -  ..
140950 - On 100226 Millie received a copy of a letter from Kim which she sent
140951 - to Pam, and proposing new arrangements, ref SDS 16 QE4L, reflecting
140952 - that Kim and Barbara will share a room, and that Millie will change
140953 - her booking to share a room with Pam, and list Pam as the primary
140954 - party. ref SDS 16 4Q6I
140956 -  ..
140957 - On 100226 Millie received a copy of a letter Pam sent to Kim and
140958 - discussing possible extra costs to Millie implementing Kim's proposal
140959 - earlier in the day for Pam and Millie to share a room, and make Pam
140960 - the primary party. ref SDS 16 4Q8I
140962 -  ..
140963 - On 100226 Millie received a copy of another letter from Pam to the
140964 - travel agent, with copies to Kim and her sister Barbara, ref SDS 16
140965 - 4H48, and implementing Kim's planning in her letter this morning for
140966 - Millie to share the room with Pam, and Kim and Barbara share a room.
140967 - ref SDS 16 RJ6Y
140969 -  ..
140970 - On 100228 1003 Millie sends a letter to the travel agent confirming
140971 - plans to meet on Monday, 100301 and revise Millie's booking to include
140972 - Pam and make Pam the primary party. ref SDS 17 PK9O
140974 -  ..
140975 - On 100301 0930 Millie and Pam met with Odette at AAA and changed the
140976 - booking for the Medeterranean cruise planned for May. ref SDS 18 PK9O
140978 -  ..
140979 - On 100301 0930 Millie received a letter from Odette confirming that
140980 - AAA changed arrangements so that Pam and Millie will share a room on
140981 - the Medeterranean cruise in May. ref SDS 18 PG7K
140983 -  ..
140984 - On 100301 0930 at 1339 Millie sent a letter asking Odette to submit
140985 - the computer file for the new cruise booking transaction. ref SDS 18
140986 - 4Q6F
140988 -  ..
140989 - On 100301 0930 at 1627 Millie received a letter from Odette asking
140990 - about need to submit the computer file for changing the transaction
140991 - booking, since she printed a copy of the new booking and gave Pam and
140992 - Millie each a copy. ref SDS 18 426F
140994 -  ..
140995 - On 100301 0930 at 1653 Millie notified Odette to submit the computer
140996 - for the new cruise booking, and in order to manage the transaction.
140997 - ref SDS 18 4R9J
140999 -  ..
141000 - On 100302 1129 Millie received a letter from Odette saying that AAA
141001 - will submit the computer file for the revised booking on the
141002 - Medeterranean cruise scheduled for May. ref SDS 19 PK9O
141004 -  ..
141005 - On 100315 2258 Millie recieved a call from Pam saying she cannot find
141006 - the copy she received from AAA on 100301 for booking her to share a
141007 - room with Millie on the Medeterranean cruise, and so she asked Millie
141008 - to transmit a copy of the computer file for the transaction.  Millie
141009 - discovered that AAA did not submit the computer file, and so sent
141010 - another letter to AAA requesting the file. ref SDS 20 PK9O
141012 -  ..
141013 - On 100316 1415 Millie received the computer file from AAA for the
141014 - revised booking transaction on the Medeterranean planned for May.
141015 - ref SDS 21 PK9O
141017 -  ..
141018 - On 100515 1415 Millie departs for trip to Europe. ref SDS 22 PK9O
141020 -  ..
141021 - On 100528 1900 Millie arrived home from trip to Europe. ref SDS 27
141022 - PK9O
141024 -  ..
141025 - On 100528 2043 Millie receives letter from Pam submitting example of
141026 - Nolan's writing skills applied using popular computer Internet system
141027 - called Facebook. ref SDS 24 PK9O
141029 -  ..
141030 - On 100528 2332 Millie's letter notifies Pam and Kim that she arrived
141031 - home safely after difficult plane ride. ref SDS 0 PK9O
141032 -
141033 -
141034 -
141035 -
141037 -  ..
1411 -
1412 -
1413 - Progress
1414 -
141401 - Millie sent a letter to Pam and Kim...
141402 -
141403 -    1.  Subject: I Made It!!! Thanks!!!
141404 -        Date: Fri, 28 May 2010 23:39:46 -0700
141412 -         ..
141413 -    3.  It was a rough trip, but I'm home, and about to turn in.  Still
141414 -        on Europe time, but can't sleep, so a few comments.
141416 -         ..
141417 -    4.  Lufthansa was wonderful with wheelchair service in Germany, and
141418 -        at SFO.  Everything went smoothly with luggage, a big relief.
141420 -         ..
141421 -    5.  Just wanted to say thanks for really terrific help.  Sorry, I
141422 -        was a drag staying on the boat the whole time.  Hopefully I
141423 -        will have more energy on the next trip.  We'll see.
141425 -         ..
141426 -    6.  Also, wanted to say thanks to Barbara for good company, and
141427 -        springing for dinner.  That was theeee best steak I ever had,
141428 -        so I'm already thinking about another trip.  Next time I'm
141429 -        buying.  Kim, please forward this to Barbara so she knows how
141430 -        much I appreciated her consideration.
141432 -         ..
141433 -    7.  Glad I got to say hi to Amy.  She looks great.  Sending my
141434 -        extra Euro's to Steph for her to pal around Europe with Amy - I
141435 -        think in a few weeks??
141437 -         ..
141438 -    8.  Yes -- lovely letter from Nolan to mom [...attached to a letter
141439 -        Millie received from Pam earlier this evening, reported, 100527
141440 -        2043, ref SDS 24 PK9O...].  He writes with sophistication and
141441 -        confidence that belie his years [...Nolan's comments to Pam,
141442 -        100527 2043, ref SDS 24 1Z6P, and Nolan offers warm sentiments
141443 -        for his Grandmother Millie to enjoy the cruise, even though
141444 -        Millie struggling with cancer, reported on 100527 2043.
141445 -        ref SDS 24 4R6O...].  As in one of your group mailings of
141446 -        wisdom and humor, Nolan is in the middle of his "mom" years,
141447 -        which paradoxically can be pretty tough on mom.  I'm very proud
141448 -        of Nolan, and proud of you for being such a great mom.
141450 -         ..
141451 -    9.  Sweetie and Sasha welcomed me home.  I'm so happy that Sweetie
141452 -        actually looks better than when I left.  Everything seems in
141453 -        order.  It's a big relief to be in familiar surroundings.
141455 -         ..
141456 -   10.  Next, I "slay the dragon" at Kaiser.
141458 -         ..
141459 -   11.  Tuesday, Doctor Johnson is going to have a cow, with Medicare
141460 -        stepping up to the plate [...reported in attached letter from
141461 -        Jullin, earlier today on 100528 1031. ref SDS 26 QQ6N, and
141462 -        responding to Millie's letter to Medicare earlier on 100528
141463 -        0322. ref SDS 25 QQ6N, and transmitting Millie's claim to
141464 -        recover from injuries caused by medical mistakes getting
141465 -        radiation treatment at UCSF on referral from Kaiser, also
141466 -        attached to Mil's letter to Pam and Kim, 100527 0217,
141467 -        ref SDS 23 IZ7N...] Rod said they formed a "Tiger Team" today
141468 -        to review my claim for standard of care [reported on 100528
141469 -        1031. ref SDS 26 IM4F...].  Who know!!  It's hard to leverage
141470 -        big players.  Next week will tell the tale.  I can't take more
141471 -        chemo, so the team has to convince me there is something
141472 -        special that will work without horrible side effects [...claim
141473 -        lists 21 treatments targeted to Millie's patient profile,
141474 -        reported on 100527 0217. ref SDS 23 X766...].  That's my bottom
141475 -        line, because I hate wheelchairs [...referring to Millie
141476 -        needing wheelchair support getting around the airports in
141477 -        Frankfurt, and SFO, per above. ref SDS 0 5Y5X...].
141478 -
141479 -            [On 100601 0830 Doctor Johnson reports Kaiser cannot
141480 -            provide a work plan for Millie to recover from injuries
141481 -            caused by medical mistakes getting radiation treatments
141482 -            from UCSF on referral from Kaiser, because he has been
141483 -            unable to communicate with UCSF by telephone or email
141484 -            during the past 4-weeks, ref SDS 28 4G6G, to provide due
141485 -            process for standard of care comparing tradeoffs on 20
141486 -            treatments targeted to Millie's patient profile, as listed
141487 -            in Millie's claim on 100527 0217, ref SDS 23 X77U, and so
141488 -            that Millie can then exercise her right to choose life with
141489 -            effective treatment, or give up treatment and die in
141490 -            Hospice, based on best evidence.
141492 -         ..
141493 -   12.  I'm saddened that health care execs, rushing to cut corners on
141494 -        care, rather than improve the work [...correcting 170 medical
141495 -        mistakes in Millie's care, reported on 040416 1045. ref SDS 1
141496 -        GN7J...] feel inoculated against accountability.  Very soon
141497 -        they will be in the wheel chair "eating their own dog food,"
141498 -        weak, alone, crying for help.  Young people execs are mentoring
141499 -        now, will later be cutting more corners, and will not have time
141500 -        to hear pleas from their retired ex-boss.
141502 -         ..
141503 -   13.  However, things turn out, I had a terrific time the past few
141504 -        weeks, and cherish your love and support.
141506 -         ..
141507 -   14.  If everyone is home for Memorial day, maybe we can get together
141508 -        and compare notes.
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