CONTACTS 
0201 - Fry's Electronics Store #24
020101 - Mr. Petrus Steinmann; Manager
020103 - Service Department
0202 - Fry's Electronics Store #24
020201 - Mr. Ryan Duldulao
020202 - Service Technician
020204 - Service Department

SUBJECTS
Windows XP 64-bit Required Install Windows 7 64-bit to Correct Fry's

2603 -
2603 -    ..
2604 - Summary/Objective
2605 -
260501 - Follow up ref SDS 4 0000. ref SDS 3 0000.
260502 -
260503 -
260504 -
260505 -
260506 -
260508 -  ..
2606 -
2607 -
2608 - Background
2609 -
260901 - On 091123 discovered that Fry's installed Windows 7 32-bit operating
260902 - system, instead of 64-bit ordered for c16 on 090623. ref SDS 4 IJ5H
260904 -  ..
260905 - Went to Fry's and met with Petrus.  He said to bring c16 in today, and
260906 - Ryan will install Windows 64-bit operating system. ref SDS 4 ER9J
260908 -  ..
260909 - Petrus also quoted a price of $100 to add another 4 GB of RAM.
260910 - ref SDS 4 CY9G
260911 -
260913 -  ..
2610 -
2611 -
2612 - Progress
2613 -
261301 - Met with Ryan.  We also included Petrus.  Agreed that Ryan will change
261302 - the 32-bit version of Windows 7 to install the 64-bit version, and per
261303 - planning with Petrus during meeting yesterday on 091123. ref SDS 4
261304 - SU6M
261306 -  ..
261307 - Ryan feels this will require installing the Windows XP 64-bit
261308 - operating system on the j drive in order to get Windows 7 to function
261309 - and display as installed on the j drive, instead of the c drive.
261311 -  ..
261312 - Ryan advised that Fry's Service Department has a working copy of
261313 - Windows XP 64-bit operating system.  However, like installing Fry's
261314 - office copy of Windows XP 32-bit on the j drive of c16 to install
261315 - Windows 7 on the j drive, Fry's needs a product key for the Windows XP
261316 - 64-bit operating system.
261318 -  ..
261319 - Upon discussion, this requires purchasing a program whose only
261320 - purpose is to trick the Windows 7 operating system into installing
261321 - correctly on c16.
261323 -  ..
261324 - We walked to the software sales department.  The saleman told Ryan that
261325 - Fry's no longer sells the Windows XP 64-bit software program.
261327 -  ..
261328 - Ryan proposed that the customer purchase this software to get the
261329 - product key so that he can correct the mistake of putting Windows 7
261330 - 32-bit operating system on c16.
261331 -
261332 -        [On 091124 1600 inquired on the Internet for purhcasing Windows
261333 -        64-bit operating system in order to get the product key.
261334 -        ref SDS 5 E09L
261336 -         ..
261337 -        [On 091203 1424 purchased Windows XP 64-bit Professional Full
261338 -        Version 64-bit operating system. ref SDS 6 Q68H
261340 -         ..
261341 -        [On 091209 0342 received Wndows XP 64-bit Pro from Best Priced
261342 -        Software. ref SDS 7 XM5N
261344 -         ..
261345 -        [On 091212 1514 delivered c16 to Fry's to correct mistake and
261346 -        install Windows 7 64-bit; decided to keep Windows 7 32-bit
261347 -        because it provides a platform that can run SDS; it is faster
261348 -        than Windows XP, and provides a template for configuring
261349 -        Windows 7 64-bit. ref SDS 8 Q68H
261351 -         ..
261352 -        [On 091215 1330 Ryan completed configure Windows 7 64-bit
261353 -        operating system on c16, ref SDS 9 Q68H; received c16 at 2020
261354 -        project completed. ref SDS 9 PQ5W
261355 -
261356 -
261357 -
261358 -
261359 -
261360 -
261361 -
261362 -
261363 -
261364 -
2614 -