THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: May 6, 2008 10:52 AM Tuesday; Rod Welch

Letter to Gary on difficulty developing Knowledge Management tools.

1...Summary/Objective


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CONTACTS 

SUBJECTS
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4203 -
4203 -    ..
4204 - Summary/Objective
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420501 - Follow up ref SDS 3 GW40. ref SDS 2 ON3X.
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420506 -  ..
4206 -
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4208 - Progress
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420901 - Letter to Gary with copy to Jack and Morris follows up Morris' letter
420902 - on 080127 asking why people have difficulty creating technology for
420903 - Knowledge Management. ref SDS 2 ON3X
420904 -
420905 -    1.  Subject:  Knowledge Management Definition and Case Study
420906 -        Date:  Tue, 06 May 2008 11:00:59 -0700
420914 -         ..
420915 -    3.  Thanks for additional background in your letter today on value
420916 -        networks, and the James Burk work, shown below.
420918 -         ..
420919 -    4.  On 080127 Morris asked why people have had difficulty
420920 -        developing Knowledge Management. ref SDS 2 ON3X  This issue
420921 -        starts with a workable definition [on 000503 Eric Armstrong had
420922 -        difficulty understanding meaning of "knowledge" that is
420923 -        different from "information." ref SDS 1 5033]  When time
420924 -        permits, please check a few paragraphs in NWO, and let me know
420925 -        if we can strengthen this expression. ref OF 12 AY9L
420927 -         ..
420928 -    5.  Notice there is a correlation with "diligence" which Morris and
420929 -        Jack have mentioned in recent correspondence.
420931 -         ..
420932 -    6.  There is also a case study on various issues you have mentioned
420933 -        that make KM a challenge, ref SDS 2 MP4M, [cites recent article
420934 -        in CIO magazine reporting new, improved Microsoft Sharepoint
420935 -        2007 which integrates many features for enterprise management
420936 -        that has the flavor of "Knowledge Management" causes confusion
420937 -        about deployment among even sophisticated customers, reported
420938 -        080427. ref SDS 4 UN52]
420940 -         ..
420941 -    7.  Thanks for pushing the envelope.
420942 -
420948 -
420950 -  ..
420951 - Received a letter from Jack commenting on defining Knowledge
420952 - Management, ref SDS 0 ON9F, and the case study cited in the letter
420953 - this morning, per above. ref SDS 0 RP6W
420954 -
420955 -    1.  From: Jack Park [mailto:jack.park@sri.com]
420956 -        Date: Tuesday, May 06, 2008 3:35 PM
420960 -         ..
420961 -    2.  Subject:  Knowledge Management Definition and Case Study
420963 -         ..
420964 -    3.  Rod,
420965 -
420966 -        I'm taking the liberty to spam everybody's inbox with a jpeg of
420967 -        an issuemap I made with Compendium of a nytimes OpEd on Grains
420968 -        Gone Wild.  This is an illustration of one form of sensemaking
420969 -        where you take linear text and break it into its structure,
420970 -        teasing out of the text various actors, relationship, and so
420971 -        forth.  This image is not for publication on the web.  It will
420972 -        eventually show up in a conference paper.
420973 -
420974 -            [On 080831 Jack re-submitted the topic map provided with
420975 -            his letter today, and worried about having forgotten the
420976 -            same file was submitted previously, i.e., today.
420977 -            ref SDS 5 PF68
420979 -         ..
420980 -    4.  What's interesting for me is that many different people can
420981 -        perform a similar analysis of the same story and each get a
420982 -        slightly different result; it's in the differences where
420983 -        interesting learning can take place.
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