CONTACTS 

SUBJECTS
Links Fail Kaiser Email System Width Too Narrow Poor Productivity Pr

2003 -
2003 -    ..
2004 - Summary/Objective
2005 -
200501 - Follow up ref SDS 10 0000. ref SDS 8 0000.
200502 -
200503 - Kaiser submitted issues with email for review by technical and
200504 - management staff. ref SDS 0 4Q4I
200505 -
200506 -        [On 070116 Millie received a letter from Manny advising that
200507 -        Kaiser is reviewing the issue. ref SDS 11 455M
200509 -         ..
200510 -        [On 070223 Kaiser asks if changes Kaiser made have solved
200511 -        the problem. ref SDS 12 H93I
200512 -
200513 -
200515 -  ..
2006 -
2007 -
2008 - Progress
2009 -
200901 - Background reporting issues using Kaiser's electronic mail system is
200902 - reported in the record on 070113, ref SDS 10 OX5J, notifying of issues
200903 - originally listed on 060106. ref SDS 4 AO5K
200905 -  ..
200906 - Millie received ref DRT 1 0001 from Lisa Ruiz at Kaiser responding to
200907 - Millie's letter, ref DIP 6 0001, on 070113 focusing on precision
200908 - access that is prevented by a narrow fixed page width. ref SDS 10 GT9S
200910 -  ..
200911 - Kaiser's letter says...
200912 -
200913 -    1.  Thank you for your inquiry.
200915 -         ..
200916 -    2.  Although I can open the links you provided I do not have access
200917 -        to know what your doctor is requesting.  Please contact your
200918 -        doctor directly.
200920 -  ..
200921 - Lisa's report that she can open links in the sample submitted to
200922 - Kaiser demonstrates the disparity between support for doctor's who
200923 - need precison access for accuracy to improve health care by saving
200924 - lives, time, and money, and others at Kaiser who have no
200925 - responsibility for health care, but have better access than the
200926 - doctors.
200928 -  ..
200929 - Kaiser's letter says...
200930 -
200931 -    3.  Kaiser Permanente : Helping our members live long and thrive.
200932 -
200933 -
200934 -
200936 -  ..
200937 - Millie submitted ref DIT 1 0001 to Kaiser responding to Lisa's letter,
200938 - ref DRT 1 0001, received earlier today. ref SDS 0 DZ4H
200939 -
200940 -    1.  Thanks for your letter today, responding to my letter on
200941 -        January 13th.
200942 -
200943 -           [On 070223 Kaiser asks if changes Kaiser made have solved
200944 -           the problem. ref SDS 12 H93I
200946 -         ..
200947 -    2.  Your suggestion to contact the doctor directly was tried
200948 -        previously many times, and showed that he cannot open links
200949 -        with precision access. [defined in NOW, ref OF 13 PX6J]  Mario
200950 -        Zapata in your office demonstrated that Kaiser supports
200951 -        precision access for clear, concise, complete, communication in
200952 -        letters to your department, -- per above, ref SDS 0 3M4M -- but
200953 -        not for the doctor.  Naturally, accuracy communicating with the
200954 -        doctor is critical for effective care, -- ref SDS 0 VR6H, also
200955 -        cited in NWO discussing due diligence. ref OF 15 VP7L
200957 -         ..
200958 -    3.  I can appreciate that you may not have time to address
200959 -        strengthening doctor patient communications, indicated by your
200960 -        letter today. ref SDS 0 FM8R  Perhaps you could forward my
200961 -        suggestion on adding precision access to the appropriate
200962 -        technical engineer, or just let me know who to contact to
200963 -        correct the problem.
200965 -         ..
200966 -    4.  Your consideration and efforts are greatly appreciated.
200967 -
200968 -           [On 070223 Kaiser asks if changes Kaiser made have solved
200969 -           the problem. ref SDS 12 H93I
200970 -
200971 -
200973 -  ..
2010 -
2011 -
2012 - 1542
2013 -
201301 - Millie received ref DRT 2 0001 from Dell at Kaiser responding to her
201302 - letter, ref DIT 1 0001, submitted earlier today, per above.
201303 - ref SDS 0 VR6L
201304 -
201305 -    1.  Thank you for your prompt response.
201307 -         ..
201308 -    2.  I have sent this matter to our online technical and management
201309 -        teams for consideration.
201311 -         ..
201312 -    3.  Thanks again for using our Web site.
201313 -
201314 -           [On 070116 Millie received a letter from Manny advising that
201315 -           Kaiser is reviewing the issue. ref SDS 11 455M
201316 -
201317 -
201318 -
201319 -
201320 -
201321 -
201322 -
201323 -
201324 -
201325 -
2014 -