CONTACTS 

SUBJECTS
Refrigerator GE Service Fix Freezer Defrost Drain Overflow Problem
Refrigerator Leaking Again Contacted Home Depot for Referral to Anot

0504 -
0504 -    ..
0505 - Summary/Objective
0506 -
050601 - Follow up ref SDS 18 0000. ref SDS 17 0000.
050602 -
050603 - *******************************************************
050604 - ********** Content Prior Record Begins Here ***********
050605 - *******************************************************
050606 -
050607 -
050608 -
050609 -
050611 -  ..
0507 -
0508 -
0509 - Progress
0510 -
051001 - Susan called for Ray Graft, following up the call to...
051002 -
051003 -                Ray Graft
051004 -                Manager Consumer Relations
051005 -                AP6 Suit #129B
051006 -                Louisville, KY  40225
051008 -                 ..
051009 -                Information Operator... 502 452 4311
051010 -
051011 - ...as shown in the record on 050618, ref SDS 10 SQ52, talking to Mrs.
051012 - Turner.
051014 -  ..
051015 - Susan cannot find the letter Millie sent on 050718 submitted
051016 - ref DIP 2 0001 citing history on case #4944578 to support resolution,
051017 - ref SDS 17 YE9N, and which is summarized for convenience in the record
051018 - on 050712, ref SDS 14 0W8L, with additional information, and did not
051019 - attach the record of installation for Phillips, ref SDS 16 0001,
051020 - Millie can send to GE with a copy to Phillips on concluding this
051021 - transaction....
051023 -  ..
051024 - Millie wants a receipt for payment on the refrigerator.
051026 -  ..
051027 - Susan suggested submitting the letter via email, then she can
051028 - determine what happened to it.
051029 -
051030 -       susan.gregory@appl.ge.com
051031 -
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051035 -
051036 -
051037 -
051039 -  ..
0511 -
0512 -
0513 - 1345
0514 -
051401 - Called...
051402 -
051403 - Customer Service Department.
051404 -
051405 -        800 386 1215 #2
051407 -  ..
051408 - Talked to Mike.
051410 -  ..
051411 - Mike said that since this is a replacement initiated by Customer
051412 - Relations, so they have to schedule service.
051414 -  ..
051415 - Mike said to call back and select a different button...
051416 -
051417 -        800 386 1215 #3
051419 -  ..
051420 - Mike tried to transfer the call.
051421 -
051423 -  ..
0515 -
0516 -
0517 - 1401
0518 -
051801 - Talked to Tiffiny.
051802 -
051803 - She said their systems are down, and so we have to call back tomorrow
051804 - morning at 0800 Eastern Time.
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0519 -