CONTACTS 
0201 - Online Software Ordering             425 836 9099
020101 - Mr. Nicole J. NLN
020102 - Customer Service Manager
020103 - SharewareOnline.com
020104 - Sales Department

SUBJECTS
DOS Memory Get 750K Instead of 634K
DOS Memory Program for More than 640K
Memory Above 640K Submit SDS Program for Review by Brandon
McAfee Memory Manager Defragments Optimizes RAM Ordered and Installed
Memory Management Defragment Optimize RAM McAfee
McAfee Memory Defragment Optimize RAM
Purchased Prouduct
RAM Defragment Optimize
McAfee Memturbo II Defragment Optimize RAM Purchased Installed on C11
C11 Install Memturbo
Memturbo Memory Manager Defragments RAM

1413 -    ..
1414 - Summary/Objective
1415 -
141501 - Follow up ref SDS 4 0000, ref SDS 3 0000.
141502 -
141503 - Received notice of a promotion from McAfee for products that
141504 - defragment and optimize use of RAM and use of Internet transfers. The
141505 - McAfee connection failed for some reason, but was able to make the
141506 - same purchase for $40 from Shareware Online. ref SDS 0 CL5K  Installed
141507 - these new utilities, but have not noticed any improvement.  Received a
141508 - letter with order number for memturbo, ref SDS 0 MN6M, and a another
141509 - letter with the order number for netturbo. ref SDS 0 2E3I
141510 -
141511 -
141512 -
141513 -
141514 -
141515 -  ..
1416 -
1417 -
1418 - Evaluation
1419 -
141901 - So far there is no noticable improvment.  We have ran memturbo and
141902 - recovered about 30MB of RAM on c11.  Have done this a number of times
141903 - over several hours of heavy use and have not noticed any appreciable
141904 - impact.  C11 has 392MB of RAM, so not sure how useful it is to recover
141905 - 30 MB  C13 has 512MB, so have not installed it on that machine yet.
141906 -
141907 - We definitely have to shut w2k down from time to time to reset memory
141908 - in order for SDS and sometimes to get Netscape to run adequatley in
141909 - using the Internet, so we know the problem that memturbo intends to
141910 - solve is a real issue, however, so far do not have a sense one way or
141911 - the other of actual improvement.
141912 - ..
141913 - It would help to see a graphic showing the actual framentation
141914 - that is occurring in RAM to better demonstrate benefits of recovering
141915 - RAM, similar to programs that show fragmentation of the disk.
141916 - ..
141917 - There has been no noticable improvement of productivity using
141918 - netturbo for Internet activity using a dial up connection on c11 in
141919 - Concord.  Maybe netturbo will improve activity on DSL line for c13
141920 - using Internet.
141921 -
141922 - There is no evident improvement running SDS indicating that Memturbo
141923 - does not recover RAM for DOS apps, as discussed with Morris on 930814.
141924 - ref SDS 1 QV6G
141925 -
141926 -
141927 -
141928 -
141929 -
141930 -  ..
1420 -
1421 -
1422 - Progress
1423 -
142301 - Received ref DRT 1 0001 from McAfee offering the following programs
142302 - under a sales promotion for the price of $29.95, ref DRT 1 2L7N at the
142303 - following address...
142304 -
142305 -    ttp://clinic.mcafee.com/clinic/ibuy/campaign.asp?cid=3285 142306 -
142307 - Clicking on the link in McAfee's letter went to the following
142308 - address..
142309 -
142310 -    http://www.memturbo.com/entry/?cid=3285
142311 -
142312 - ...and this was a blank page.
142313 - ..
142314 - Exiting that page, opened another sales promotion page offering
142315 - an additional $5 discount for making a purchase, except it was not
142316 - possible to buy anything.
142317 -
142318 - Sent email notice to McAfee linked to this record explaining problems
142319 - with their sales process.
142320 -
142321 -
142322 -
142323 -  ..
142324 - Ordered Memturbo and Netturbo from Online Software Ordering
142325 -
142326 - Based on McAfee's notice of this potentially useful capability,
142327 - opened the following page....
142328 -
142329 -          http://www.memturbo.com/
142330 -
142331 - ...described as...
142332 -
142333 -                 MemTurbo II(tm) v. 2.1
142334 -
142335 -        •  <BP6M Increases available RAM for applications and the
142336 -           operating system Defragments system memory Recovers RAM from
142337 -           applications and the operating system. Recovers RAM leaks
142338 -           from poorly behaved applications. Performance-tunes your
142339 -           file caching. No performance-robbing compression. No system
142340 -           files modified or replaced. No drivers or VxDs are installed
142341 -           on your system. Complete uninstall facility (which we hope
142342 -           you'll never want to use!)
142343 -
142344 - ..
142345 - There is a link for obtaining the program at...
142346 -
142347 -    http://www.memturbo.com/downloads.htm
142348 -
142349 - ...which has another link to actually do the download at...
142350 -
142351 -    http://download.com.com/3000-2086-10023646.html?legacy=cnet
142352 -
142353 - This location is described as....
142354 -
142355 -
142356 -                    CNET Download.com
142357 -
142358 - ...which further describes Memturbo....
142359 -           ..
142360 -           MemTurbo (see screenshot) is a program that increases
142361 -           available RAM on your system. It also defragments your
142362 -           physical RAM, making your CPU and motherboard more efficient
142363 -           without modifying your virtual memory. It recovers memory
142364 -           leaks from applications and flushes unused libraries and
142365 -           DLLs temporarily out to disk, making more room for your
142366 -           favorite games or applications. You define the target level
142367 -           of available RAM, which MemTurbo then attempts to achieve.
142368 -           The program can also kick in automatically when RAM level
142369 -           reaches a critical low, and features a "Ram Scrub" you can
142370 -           manually trigger to search for every bit of recoverable RAM,
142371 -           even beyond your target level. This new version features a
142372 -           smaller footprint, faster and more thorough memory recovery,
142373 -           and numerous other small improvements.
142374 -           ..
142375 -           Note: This is a 30-day trial and does not include
142376 -           cache-tuning features. The full version can be unlocked for
142377 -           $19.95.
142378 -
142379 - The offer at this page seems to cost $19.95 and is downloaded
142380 - initially free of charge to try.
142381 -
142382 - Downloaded and received file....
142383 -
142384 -
142385 -                     g: 00 memturbo mt3.exe
142386 -
142387 -
142388 - Ran this program and installed in...
142389 -
142390 -
142391 -                        h: 00 06
142392 -
142393 -
142394 -  ..
1424 -
1425 -
1426 - 0825
1427 -
142701 - Using the program is fairly straightforward.
142702 -
142703 - There is a feature for ordering the actual program that uses an
142704 - Internet location....
142705 -
142706 -     http://www.memturbo.com/registration.htm
142707 -
142708 - This location shows a secure transaction address at....
142709 -
142710 -     http://store.yahoo.com/sharewareonline/membysilprai.html
142711 - ..
142712 - This location has a sales offer similar to McAfee to buy both
142713 - Memturbo and Netturbo for a total cost of $34.95, which is $5 more
142714 - than the offer by McAfee, however, McAfee's offer does not seem to be
142715 - actually available.
142716 -
142717 -      Save 50% on NetTurbo 2002 When Purchased with MemTurboWhen you
142718 -      purchase MemTurbo and NetTurbo together you receive a 50%
142719 -      discount ($10.00) and the tools you need to truly maximize your
142720 -      system's performance.
142721 -
142722 - Netturbo is further described....
142723 -
142724 -      NetTurbo increases your download speeds up by up to 600%. Dial-up
142725 -      connections can see an increase of 100-200%, while higher speed
142726 -      connections see an even larger increase.
142727 -      ..
142728 -      NetTurbo strives to increase your LAN and Internet
142729 -      performance by optimizing the parameters of the TCP/IP network
142730 -      protocol used to communicate on the network. It adjusts such
142731 -      parameters as the packet size, receive and transmit window sizes,
142732 -      the number and size of buffers used, and numerous other packets:
142733 -      more than any other other such utility!
142734 - ..
142735 - Download speed is helpful, so will make purchase both memturbo
142736 - and netturbo for $35.
142737 -
142738 - Total price with $4.95 shipping....................... $39.90
142739 -
142740 -  ..
142741 - Made this purchase from....
142742 -
142743 -                         Shareware Online
142744 -
142745 - ....using....
142746 -
142750 -
142751 - We should get a disk in the mail, and can download the files today
142752 - via email.
142753 - ..
142754 - Downloaded file...
142755 -
142756 -
142757 -                   memnetbundle.exe........ 1.6 MB
142758 -
142759 -
142760 - After the download, clicked continue and went to following address...
142761 -
142762 -    http://www.memturbo.com/entry/ordercomplete.htm
142763 -
142764 -
142765 - ...which says the following....
142766 -
142767 -     Thank-you for your order!
142768 -     ..
142769 -     When reviewing your credit card statement remember that the
142770 -     billing for your order will appear as "SharewareOnline".
142771 -
142772 -     Your order is now complete.  If you downloaded your software
142773 -     directly from the order confirmation page, it will not require a
142774 -     password to unlock.  You will have access to that download for up
142775 -     to 72 hours.
142776 -
142777 -     Within 24 hours you should receive a second email from us that you
142778 -     should print out and save, as it contains instructions on how to
142779 -     download your software after that initial window using a special
142780 -     location and password.  You will only need this if you have to
142781 -     reinstall at some future date and did not back up your original.
142782 -
142783 -     Thanks again for shopping with SharewareOnline.com!  While we have
142784 -     your attention to ClipTrakker, a handy utility that once you've
142785 -     used you'll wonder how you ever lived without it!
142786 - ..
142787 - Ran program downloaded...
142788 -
142789 -                   memnetbundle.exe
142790 -
142791 -
142792 - ...and it created two new files in the root directory of the c:
142793 - drive....
142794 -
142795 -  ..
142796 -                         memturbo.exe....... 802K
142797 -
142798 -                         netturbo.exe....... 777K
142799 -
142800 -
142801 - Moved these files from c:\ to
142802 -
142803 -                       g: 00 memturbo memturbo.exe
142804 -                       g: 00 netturbo netturbo.exe
142805 -
142806 - ...also put...
142807 -
142808 -                        memnetbundle.exe
142809 -
142810 - ...into directory...
142811 -
142812 -
142813 -                   g: 00 memturbo memnetbundle.exe
142814 -
142815 - ..
142816 - Received ref DRT 2 0001 from Yahoo ordering store confirming
142817 - this transaction.
142818 -
142819 - Ran memturbo.exe and this resulted in making a Cache Tunning menu
142820 - option available.  Entered following settings....
142821 -
142822 -                    Minimum Cache.....   37M
142823 -                    Maximum Cache.....   80M
142824 -                    Cache Block....... 4096K
142825 -                    Async IO Buffers..  128K
142826 -
142827 -
142828 -
142829 -  ..
142830 - Memturbo Registration and Product Update Password
142831 - Registration and Product Update Password for Memturbo
142832 -
142833 -
142834 - Received ref DRT 3 0001 with product registration for memturbo and
142835 - submitting an order number....
142836 -
142839 - ..
142840 - ..and says...
142841 -
142842 -      Your online registration of MemTurbo at SharewareOnline is
142843 -      complete. Thank-you for your order!  If you have questions about
142844 -      retrieving, installing or operating the software, please contact
142845 -      the program authors at:
142846 -
142847 -                 support@sharewareonline.com
142848 -
142849 - ..
142850 - There is an express notice to save the registration number.
142851 - ref DRT 3 MN8I
142852 -
142853 -      If that's not enough incentive, remember that your ability to
142854 -      resintall or retrieve updates is based almost solely on your
142855 -      retaining THESE instructions. ref DRT 3 EO9O
142856 -
142857 - Pass code is given as....
142860 -
142861 - ...shown in para 4. ref DRT 3 4Q6L
142862 -
142863 - Product information can be obtained from....
142864 -
142865 -
142866 -                 http://www.MemTurbo.com
142867 -
142868 -
142869 -
142870 -
142871 -
142872 -
1429 -

SUBJECTS
Netturbo Optimize Network Connection for Internet
Netturbo Increases Productivity for Internet Transfers
C11 Install Netturbo to Improve Internet Transfers Speed
Netturbo Optimize Internet Use Increase Speed Internet Transfers Nett
Netturbo Optimize Performance Network Increase Speed Transfers for In

1908 -
190801 -  ..
190802 - Netturbo Installed on C11
190803 -
190804 -
1909 -
1910 -
1911 - 1122
1912 -
191201 - After purchasing and downloading, per above, ref SDS 0 UQ9H,
191202 -
191203 - ...ran netturbo.exe and installed in...
191204 -
191205 -
191206 -                       h: 00 09
191207 -
191208 - ..
191209 - Created option in Program menu for Netturbo.
191210 -
191211 - Ran the program.  It produces a menu to optimize the system for the
191212 - following options....
191213 -
191214 -             Home or Small Office LAN
191215 -
191216 -                Small networks of less than 20 workstations
191217 -
191218 -
191219 -             Corporate LAN
191220 -
191221 -                Networks of 20 - 1000 systems which include routers,
191222 -                often spread across more than one physical location.
191223 -
191224 -  ..
191225 -             Internet Dialup
191226 -
191227 -                A system which connects to the Internet via a
191228 -                Modem or DSDN.
191229 -
191230 -
191231 -             Internet Direct Connection
191232 -
191233 -                A system which is connected directly to the Internet by
191234 -                a permanent connection such as a cable modem or DSL.
191235 -
191236 - Since I in Concord today, we are using c11 which uses both a small
191237 - system LAN and a Dial-up Internet connection.  Looks like we can only
191238 - select one option, so chose Dial-up Internet connection to optimize.
191239 - ..
191240 - After clicking apply, got message saying to boot the computer to
191241 - invoke the updated settings.
191242 -
191243 -
191244 -  ..
191245 - Netturbo Registration and Product Update Password
191246 - Registration and Product Update Password for Netturbo
191247 -
191248 -
191249 - Received ref DRT 4 0001 with product registration for memturbo and
191250 - submitting an order number....
191251 -
191252 -
191255 - ..
191256 - This has same message as the letter received for Memturbo, per
191257 - above. ref SDS 0 S14F
191258 -
191259 - Pass code is given as....
191262 -
191263 - ...shown in para 4. ref DRT 4 IY5J
191264 -
191265 -
191266 -
191267 -
191268 -
191269 -
191270 -
191271 -
191272 -
1913 -