THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: September 20, 2000 12:39 PM Wednesday; Rod Welch

Submitted letter to Corp Express on status backup tapes backordered.

1...Summary/Objective


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CONTACTS 
0201 - Corporate Express                    510 429 1700  800 247 4918
020101 - Mr. Ken Talksy; Account Representative
020102 - ken.talsky@cexp.com
020103 - Sales Department

SUBJECTS
Tape cartridges

0503 -    ..
0504 - Summary/Objective
0505 -
050501 - Follow up ref SDS 9 0000, ref SDS 8 0000.
050502 -
050503 - Submitted ref DIT 1 0001 to Ken Talksy at Corporate Express asking
050504 - about status of 10 tapes backordered, as set out in Ken's letter on
050505 - 000811. ref DRP 1 0001
050506 -
050507 - Cited CE's invoice #w44290 dated 000814 showing 10 tapes backordered,
050508 - received on 000816. ref SDS 9 TM8H
050509 -
050510 -     [On 000922 sent follow up. ref SDS 12 0001
050511 -
050512 -
050513 -
050514 -  ..
0506 -
0507 -
0508 - 1325 called Ken
0509 -
050901 - Ken received our letter and has begun an investigation on the status
050902 - of deliverying the backordered tapes.
050903 -
050904 - He will let me know the results later today.
050905 -
050906 - Ken said it was helpful to get prior email and CE's invoice, along
050907 - with SDS records that connect the communications into a contextual
050908 - framework for taking action.
050909 -
050910 -     This aligns with the report on 981104, ref SDS 2 4320
050911 -
050912 -     [On 000921 cited Ken's comments on usefulness of intelligence, in
050913 -     letter to SRI team. ref SDS 11 KT5F
050914 -
050915 -     [On 000922 sent follow up. ref SDS 12 0001
050916 -
050917 -
050918 -
050919 -
050920 -
050921 -
050922 -
Distribution. . . . See "CONTACTS"