CONTACTS 

SUBJECTS
Printer Lexmark 4039 10R not Configured under W2000, 000310

0503 -    ..
0504 - Summary/Objective
0505 -
050501 - Follow up ref SDS 2 3713, ref SDS 4 3713.
050502 -
050503 - When I booted the computer this evening, w2K started an installation
050504 - routine that recognized the Lexmark 4039 10R as new equipment.
050505 -
050506 - It asked for a driver.
050507 -
050508 - Got the record from 000314 where JT at MCE submitted a driver package
050509 - he downloaded from the Lexmark web site.  That did not work.
050510 -
050511 - This morning, I downloaded an updated driver set from...
050512 -
050513 -
050514 -      http://profitplus.lexmark.com/drivers/
050515 -
050516 -
050517 - ...which claims to be for the w2k.
050518 - ..
050519 - Moved the driver to...
050520 -
050521 -
050522 -                 h: 00 18 01
050523 -
050524 - This still took about an hour, because the first stuff that was
050525 - downloaded did not show the 4039 10R in the list of printers
050526 - supported, even though it is shown on the web site.
050527 - ..
050528 - Downloaded a second smaller package, and was able to use the
050529 - following to eventually make an installation...
050530 -
050531 -
050532 -                 h: 00 18 01 lexmark.inf
050533 -
050534 -
050535 - When I ran the printer driver updated from System Management
050536 - Properties for Hardware, the closest printer to the 4039 10R is a 4039
050537 - 10 Plus.
050538 -
050539 - Even this installation was cautioned by w2k not be be fully compatible
050540 - with our printer.
050541 -
050542 - Seems to have worked because was able to successfully print something
050543 - with Word, where previously this crashed on 000310 when w2k was first
050544 - installed. ref SDS 2 3713
050545 - ..
050546 - Also successfully the Lexmark test page, which had failed on
050547 - 000314. ref SDS 4 3713.
050548 - ..
050549 - The printer driver is not listed, however, as Lexmark, but is
050550 - shown as a w2k driver.
050551 -
050552 - In Windows you have to select printer Lexmark 4039, and not any of
050553 - the other options.
050554 -
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0506 -