CONTACTS 
0201 - Intel Corporation                    408 765 8080
020101 - Mr. Morris E. Jones; Business Unit Manager =408 545 9521
020102 - morris.jones@intel.com
020103 - Cable Network Operation

SUBJECTS
Bootstrap, SRI, 000324
Morris Jones SDS Support
Feedback Critical to Communication
Command Control Record Leadership
Core SDS Knowledge Enterprise Management
Core KM Enterprise Management SDS Intelligence Chronology
SDS Different Design from AI KM
Thinking Computer Aided
Dilemma Industry Doesn't Know How to Design KM
Programmers Don't Know What to Program That Can Improve Management Pr
Feedback Avoided Executive Mindset to Avoid Accountability
Anger to Discover Reader Finds the Record Contains Important Matters
Culture Accepts Com Manager Role Depend on Getting Common Story to Bu
Avoid Learn New Way Working Change Life-sytle Avoided by Using Com Ma

2016 -    ..
2017 - Summary/Objective
2018 -
201801 - Follow up ref SDS 20 0000, ref SDS 19 0000.
201802 -
201803 - Sent letter, ref DIT 1 0001, to Morris transmitting feedback from an
201804 - attendee, ref DRP 7 0001, received yesterday, ref SDS 22 8955, on the
201805 - record of the meeting at SRI last Friday, 000324, ref SDS 18 0001,
201806 - which was sent to Morris for information on 000325, ref SDS 20 0001,
201807 - in my letter. ref DIP 1 0001
201808 -
201809 - Morris did not respond to the letter on 000325.
201810 -
201811 - The letter sent to Morris illustrates difficulty of getting feedback,
201812 - since very little was provided, reported on 000327, ref SDS 22 0001,
201813 - and consequent control exercised by Communication Manager from
201814 - preparing the record, as explained in POIMS. ref OF 1 1113
201815 - ..
201816 - The letter to Morris cites a letter from an attendee which was
201817 - received yesterday, ref SDS 22 8955, who found from reviewing the
201818 - record of the meeting on 000324, ref SDS 18 0001, that...
201819 -
201820 -         Creating a good record is hard work.
201821 -         ref DRP 7 2280
201822 -
201823 -         Strong vision emerged about how technology should work to help
201824 -         people. ref DRP 7 2281
201825 -
201826 -         SDS record provides "use case" example to guide design of a KM
201827 -         capability. ref DRP 7 3570
201828 -
201829 - Also, note to Morris that this letter illustrates lack of knowledge
201830 - and experience about how to design knowledge management tools,
201831 - ref DIT 1 7840, evidenced by Eric Armstrong's letter reviewed on
201832 - 000120. ref SDS 5 3002
201833 -      ..
201834 -      As we discussed on 000116, no one really understands the
201835 -      secret of converting information into knowledge. ref SDS 4 0877
201836 -
201837 -
201838 -
201839 - Received letter from Morris, ref DRT 1 0001, responding to my letter
201840 - ref DIT 1 0001, per above.
201841 -
201842 - He comments that to most people, the "record" is nothing more than one
201843 - mans opinion, and carries little weight or impact. ref DRT 1 6174
201844 -
201845 -     This reflects Glen Chaffey's point in the meeting on 961017, where
201846 -     he was concerned that the SDS is accurate, but makes people mad.
201847 -     ref SDS 1 5832
201848 -     ..
201849 -     Actually, however, in Joe's case yesterday, he actually uses
201850 -     the record to figure out how to design better technology.
201851 -     ref DRP 7 3570
201852 - ..
201853 - Morris notes the SRI group is volunteers, and so cannot be
201854 - expected to adhere to good management practice.
201855 -
201856 - Sent a response ref DIT 2 0001 noting a big challenge for the project
201857 - is to define a deliverable that can be accomplished by volunteers, and
201858 - develope resources, ref DIT 2 4662, as discussed with Doug yesterday.
201859 - ref SDS 22 5402
201860 -
201861 - Mentioned Doug did not respond well to alphabet metephore. ref SDS 22
201862 - 9975
201863 -
201864 - Pointed out in the letter to Morris, ref DIT 2 4154, that, on the
201865 - positive side, Doug's letter last night, ref SDS 22 0528, submitting
201866 - his prior publications, defines the objective of technology for
201867 - knowledge management as augmenting the ability to "handle daily
201868 - working information," ref SDS 22 3971, which sounds a lot like SDS.
201869 - ..
201870 - This suggests a fairly strong nexus of interests that may
201871 - provide a basis for common action.
201872 -
201873 - Cited correlation with Fortune article finding that handling daily
201874 - work informtion is critical for CEOs to succeed, ref DIT 2 3721, shown
201875 - in the record on 990625. ref SDS 3 7344
201876 -
201877 - Point out correlation between Doug's call for capability to handle
201878 - working information, and Grove's work practice, ref DIT 2 6160,
201879 - reviewed on 980307 to write copious notes to remove ambiguities of
201880 - mental maps. ref SDS 2 3668
201881 - ..
201882 - Explain the SRI project provides an opportunity to expose SDS
201883 - and Communication Metrics KM processes, ref DIT 2 5445, which we have
201884 - been trying to figure out to do at Intel, for example discussed on
201885 - 000116. ref SDS 4 0300
201886 -
201887 -     The response by Joe Williams indicates this may be helpful.
201888 -     ref SDS 22 8955
201889 -
201890 -
201891 -
201892 -
201893 -
201894 -
201895 -
201896 -
2019 -