CONTACTS 
0201 - Mountain Computer Engineering        415 263 1990 fax or 800...
020101 - Mr. Bradley J. Schwab; Director of Engineering  =202 Ext
020102 - brad@mountaincomputers.com
020103 - Engineering Department
0202 - Mountain Computer Engineering        415 263 1990 fax or 800...
020201 - Mr. Eric M. Maxwell; Network Engineering  =202 Ext
020202 - eric@mcex.net
020203 - Technical Department

SUBJECTS
CPU11 Boot Failure, On\off Fails, Suspend Mode Problem
Motherboard, ASUS Pentium II 450 Mhz, ATX
Mainboard, Memory, Case, Quote

0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 49 0000, ref SDS 48 0000.
060702 -
060703 - Called and accepted price for upgrading CPU11.  Brad will try get it
060704 - done by Friday, depending upon how soon they can get parts. Submitted
060705 - letter confirming acceptance of MCE's quotation. ref SDS 0 3893
060706 -
060707 -
060708 -
0608 -
0609 -
0610 - Progress
0611 -
061101 - Left message for Brad asking to follow up review of his letter
061102 - received yesterday, ref DRP 2 0001, and analysis. ref SDS 49 1400
061103 -
061104 -
0612 -
0613 -
0614 - 0939 Brad called back
0615 -   ..
061501 - When can the work be performed?
061502 -
061503 - How much time is allocated for installation?
061504 -
061505 -
061506 -
061507 -  ..
0616 -
0617 -
0618 - 1005 called back
0619 -
061901 - Accepted price.
061902 -
061903 - Brad thinks they may be able to complete the work by this Friday,
061904 - 000310.  They need approval of their quote to order parts.
061905 -
061906 -  ..
061907 - Asked Brad about installing Windows 2000.
061908 -
061909 - Brad confirmed Eric's report on 000302 that W00 is more stable than
061910 - W98. ref SDS 45 0117  He said stability is achieved in part by
061911 - supporting fewer programs.  Brad related his discussions with Eric
061912 - that the programs we are running will be compatible, but we will not
061913 - know for sure until we start booting stuff up.  Since the main
061914 - programs I use are SDS, Netscape and IE, we should be allright on
061915 - compatibility.
061916 -
061917 -  ..
061918 - Brad recommends against using suspend mode.
061919 -
061920 - Intel promotes suspend mode as a power saving feature.  Brad says it
061921 - does not work correctly on a consistent basis, as evidenced by our
061922 - experience.  Actually on CPU10, we have had no problems the past 2
061923 - years, until last night, when a similar problem occurred that crashed
061924 - CPU11 last week.  This crash was less severe.  Brad feels the good
061925 - experience using Suspend Mode on CPU10 is fortuitous.
061926 -
061927 -      [On 000310 investigated Suspend Mode issues on Microsoft Support
061928 -      web site. ref SDS 51 3481]
061929 -
061930 - One common element is that we have had the HP ScanJet IIc scanner
061931 - connected to both systems and it was not properly configured.  Could
061932 - be that it was sending signals or something that caused CPU10 to react
061933 - similar to CPU11. Who knows???
061934 - ..
061935 - Submitted ref DIT 1 0001 approving the MCE quotation,
061936 - ref DRP 2 0003, included with Brad's letter, ref DRP 2 0001, received
061937 - yesterday. ref SDS 49 1400
061938 -
061939 -
0620 -
0621 -
0622 - 1421 called back
0623 -
062301 - Brad has received my letter, ref DIT 1 0001, and has forwarded it to
062302 - purchasing for placing orders for major materials.
062303 -
062304 - He expects to get the materials within the next few days, and will
062305 - have a better idea tomorrow.
062306 -
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062309 -
062310 -
062311 -
062312 -
062313 -
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062320 -
0624 -