CONTACTS 
0201 - Programming & Computer Service Comp  415 657 8263
020101 - Mr. Randy Chu; Technical Engineer =650 869 1083
020102 - heymon@onebox.com
0202 - Game Access                          415 224 7212
020201 - Mr. Randy Chu
020202 - heymon@onebox.com

SUBJECTS
Battery Failed, CMOS Failed, Won't Boot
Keyboard, native to Wedge
CMOS Battery

0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 27 0000, ref SDS 26 0000.
060702 -
060703 - Received CPU09 from Randy with CMOS fixed.  Gave him a check for the
060704 - cost of the work, $216.  He and a colleague will come by tomorrow to
060705 - help upgrade to W98.  Randy made recommendations on dusting CPU11,
060706 - especially with the cover off.
060707 -
060708 - Did some preliminary work, replacing w98 1st edition installation
060709 - files with w98 2nd edition on the CD Randy delivered.  Had problems
060710 - formatting g:
060711 -
060712 -
060713 -
060714 -
0608 -
0609 -
0610 - Discussion
0611 -
061101 - Randy will deliver the CPU today OA 1300.
061102 -
061103 - He will bring the CDs for W98 2nd edition, and MS Office 2000.
061104 -
061105 -
061106 -
0612 -
0613 -
0614 - 1243 Randy here
0615 -
061501 - Received invoice #105175 dated 000224.
061502 -
061503 -    Paid by check #2306 in the amount of $216.57
061504 -
061505 - This is for 1 hour of work at $120 plus the part which cost $89.
061506 -
061507 - They had a lot of trouble figuring out how to open the keyboard to
061508 - install the battery.  The vendor took 8 days to call back with
061509 - instructions, they gave the wrong instruction to find 3 holes along
061510 - the side of the computer with the screen open.
061511 -
061512 - Randy showed how to replace the CMOS battery in CPU09, by pressing
061513 - down and up slightly with a screwdriver to pry the keyboard loose and
061514 - expose the battery.  There only two clips.  They are very small, have
061515 - a bright silvery appearance that can be observed by looking down on
061516 - the keyboard and edge between the space bar and the case.  One clip
061517 - is below the Ctrl and Alt keys, and the other is below the left arrow
061518 - key.
061519 -
061520 - Would like to transfer files across the network to CPU09.
061521 -
061522 - Network doesn't work, so will use Directx.
061523 -
061524 -
061525 -
061526 -
0616 -

SUBJECTS
1st Edition Failed Keyboard, Mouse
Installation Upgrade
CPU #11, W98
W98 Internet Explorer
W98 2nd Edition
1st Edition Failed on CPU11
CPU11 W98 2nd Edition Installed
Product Key
Installation CD on G Drive 00 W98

1512 -
151201 -  ..
151202 - W98 Upgrade to Second Edition
151203 -
151204 - For W98 product key, Randy suggests using the product key provide by
151205 - Microsoft on 990810. ref SDS 21 1408  Actually, after discussion, he
151206 - will bring the product key from the office.
151207 -
151208 - Randy says we need the drivers on all of the peripherals.
151209 -
151210 - Randy and a colleague will come by tomorrow to help install W98 on
151211 - CPU11.
151212 -
151213 - Removed W98 Edition #1 CD files from the G: drive.
151214 -
151215 -
151216 -                       g: 00 w98
151217 -
151218 -
151219 - Moved the stuff on g: to c: 09.
151220 -
151221 - Tried to format g: and got an error message.
151222 -
151223 -          Checking existing disk format.
151224 -          Recording current bad clusters
151225 -          Complete.
151226 -          Verifying 1,521.75M
151227 -          Invalid media or Track 0 bad - disk unusable.
151228 -          Format terminated.
151229 -
151230 -
151231 - Tried format using the system management in My Computer, this ran,
151232 - then suggested scanning the disk.  Did that.
151233 -
151234 - This removed prior w98 edition 1.
151235 -
151236 - Copied files from the w98 CD to
151237 -
151238 -
151239 -                           g: 00 w98
151240 -
151241 -
151242 -     [On 000227 could not use this for installation. ref SDS 28 0866]
151243 -
151244 - ..
151245 - Copied programs on i: 00 that are not for W98, to H: 00
151246 -
151247 -
151248 -
151249 -
151250 -
151251 -
151252 -
151253 -
151254 -
1513 -

SUBJECTS
Dust Removal, 000226
Cleaning CD ROM Drives
CD ROMS Clean Every 10 Hours of Use
Dust Removal Once a Month

1907 -
190701 -  ..
190702 - CPU Maintenance, Remove Dust Once a Month
190703 -
190704 - Randy says keeping CPU11 open collects dust, and this needs to be
190705 - removed once a month.  He will bring a dust blower tomorrow, when he
190706 - comes to work on upgrading W98.  This is a spray can that has
190707 - compressed air for this purpose.  They can be purchased at Costco.
190708 -
190709 -     [On 000302 inspection by technical engineer reports dust condition
190710 -     is moderate, and not likely the cause of malfunctions. ref SDS 29
190711 -     0960]
190712 -
190713 -
190714 - CD ROM clean every 10 hours of use.
190715 -
190716 -
190717 -
190718 -
190719 -
190720 -
190721 -
190722 -
190723 -
190724 -
190725 -
190726 -
190727 -
1908 -