April 10, 2002 | 03 00050 61 02041001 |
Mr. Jerry Nord
Jerry_Nord@csgsystems.com
CSG Systems Inc.
2525 117th Avenue
Omaha, NE 68138
..
Subject: | Com Metrics Support for CSG, Pilot Test |
Dear Jerry,
Glad we were able to
touch base today by telephone.
You have intersting ideas about
using SDS at CSG.
..
A stumbling block in the past has been
getting approval
for the kind of
initiative you have in mind, because often approving authority does not have
time to grasp the opportunity for saving time and money. Perhaps in
your case, this is less of an issue because of the attention you have given the
matter.
..
The next challenge is understanding
how SDS and the Com Manager role fit into
existing culture.
You asked about this in our call today, and so some
background may prove helpful.
..
Look forward to hearing from you on Friday; give me a call if there is not
enough time to fully respond through correspondence.
Thanks.
..
Sincerely,
THE WELCH COMPANY
Rod Welch
rowelch@attglobal.net
..
Post Script