| April 8, 2002 | 03 00050 61 02040801 |
Mr. Mark Clare
Knowledge Architect
mark.clare@kanisa.com
Kanisa, Inc.
19925 Stevens Creek Blvd
Cupertino, CA 95014
..
| Subject: | SDS Enables New Way of Thinking and Working |
|
Calculating the Price People Pay for Relying on Common Sense Distinguishes Benefits of KM from Costs of IT |
Dear Mark,
Thanks for
your letter
this morning proposing telecon the first week in May. I
called today but did not leave another voice message because it would have
contributed to the problem we want to solve that prevented communication last
week. Perhaps a meeting in May would be useful.
..
The record on
December 19, 2000 explains
steps for using SDS, responding to a question in
your letter on March 22.
Constructs of Com Metrics are summarized in the
record on March 22, and further explained in
POIMS
and
NWO.
..
Additionally, your
education (shown from researching your book)
in computer science, cognitive science and philosophy, together
together with experience in management, is helpful for understanding the
advance from information to a culture of knowledge, enabled by SDS.
In particular, research in cognitive science indicates that people
pay a price for relying on common sense rather than using good management practice called out by ISO criteria. The focus of our discussion is how to calculate the price people pay for not working intelligently to expand span of attention so that work is aligned with objectives, requirements and commitments. Arresting this growing failure far exceeds income potential
THE WELCH COMPANY
Rod Welch
rowelch@attglobal.net
..
Post Script