Date: Tue, 16 Jan 2001 11:53:08 -0800

03 00050 61 01011601

Mr. John Maloney
President
kmcluster@collaboratory.com
Knowledge Management Consortium, Inc.
San Francisco Chapter
Street address
San Francisco, CA 94111

Subject:

KM as People Skills and Technology

Dear John,

Thanks for your powerful insight on a growing debate about KM as "people skills," and the role of technology for aiding leadership, which is underscored today by a new Harris Poll with the title: Technology -- Love or Loathe??

Here are some comments that may be of interest. If you have time, there are a few specific questions summarized under Action Items below the Summary.

Thanks again for sharing your views.

Sincerely,

THE WELCH COMPANY

Rod Welch
rowelch@attglobal.net