Knowledge Management Consortium, Inc.
San Francisco Chapter
Street address
San Francisco, CA 94111

Date: Sun, 14 Jan 2001 20:06:04 -0800

Mr. Rod Welch
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496

Subject:   4th WORLD CONGRESS on KM


Thanks for your message.

In my humble judgement, "just talking about it" is effective KM. Thus, "fantastic social networking functions " is a KM work product. In fact, deliberately 'managing conversation' is a major foundation of the ascendancy of far more effective KM, particularly enabling knowledge creation and conversion. I am very encouraged that the importance of socialization and 'sympathized knowledge,' for example, is growing sharply among KM practioners.

Meanwhile, I share your occasional frustration that KM thought leaders are often operating over the horizon. However, that concern is assuaged by the fact that many tenets of KM have gone mainstream and are significant planks in the KM zeitgeist. Active KM practioners often have a short memory, but should be quite satisfied that key concepts like shared vision, systems thinking, mental models and related KM doctrine, are now, in fact, mainstream.

Finally, I agree with your concern of email, cell phones, meetings, etc., are a contributing factor of dysfunctional knowledge management. While their advantages of connectivity cannot be argued, the lack of emphasis on context in the typical use of these applied media creates a 'sustainable disadvantage.' Hence, a frontier of KM is the execution of effective knowledge creation within the boundaries of advancing productivity and expanding innovation.



John T. Maloney

The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496

Sent: Sunday, January 14, 2001 4:08 PM

KM Cluster

Subject:   4th WORLD CONGRESS on KM


Thanks very much for the invitation to attend the 4th World Congress on KM being held at the Hamilton Convention Center in Ontario, Canada.

Will anything be presented on how to encourage people to perform KM, rather than just talk about it? If so, please submit KM work product prepared today, yesterday, last week, last year, etc., to show this conference will present useful ideas on KM, and that prescriptions are grounded in experience, per Peirce, Drucker, Grove, Bellinger, Engelbart, Park, Johnson, Armstrong, et al.

How will the conference distinguish KM from IT, TQM and AI?

Will anyone explain that email, meetings and cell phones are the primary cause of failed communications that lead to continual bumbling, delay and loss, which reduce stock prices?





Rod Welch

Copy to:

  1. Maloney, John T.

KM Cluster

Sun, 14 Jan 2001 13:29:44 -0800

Mr. Rod Welch
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496

Subject:   4th WORLD CONGRESS on KM


January 17-19, 2001
Hamilton Convention Centre
Hamilton, Ontario, Canada

This world-class conference represents the largest and most prestigious collection of leading academic researchers and senior business executives working in the areas of intellectual capital, knowledge management and e-commerce.

Hear over 125 presentations from over 30 countries as well as attend fantastic social networking functions and participate in an interactive knowledge café.

Line-up of keynote speakers include:

Don Tapscott, Chairman of Digital 4Sight

"Harnessing the Power of Business Webs"

Tom Jenkins, CEO of Opentext

"Delivering Hyper Innovation to Global 2000 Organizations"

Steve Denning, KM Director of the World Bank

"How Storytelling Ignites Action in Knowledge-Era Organizations"

Don Morrison, COO of Research in Motion

"Integrating Marketing with Innovation in the New Economy: Wireless Enabled Technology for the Future"

Verna Allee, President of Integral Performance Group

"The New Dynamics of Value Creation"

Shahla Aly, VP Telecommunications, IBM Canada

"Next Generation Internet"

Leif Edvinsson, VP Intellectual Capital of

"The Search for Corporate Longitude"

Ante Pulic, Ursula Schneider Austrian IC Research Centre

"Knowledge Management in the Germanic Context"

Our sponsors include:

OpenText, Research In Motion, Journal of Intellectual Capital, Journal of Internet Research,, Austrian Intellectual Capital Research Centre, General Motors, Dofasco, Canadian Business, Bell, AMS, Gennum, AT Kearney, Burlington Economic Development Corporation, Quarterly Journal of Electronic Commerce, Business Sense, McMaster E-Commerce Research Centre, and Epson.

The full agenda for the event can be found here:

Most papers and presentations from this conference will be available for download from after the event: