440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700

December 23, 2000

03 00050 61 00122301

Nicholas Carroll
Hasting Research, Inc.

Subject:   Communication Metrics on Internet

Dear Nicholas,

When time permits, would like to get ideas from Hastings on how can help people improve earnings, save time and money by moving beyond IT, based on alphabet technology, to the broader power of intelligence supported by Communication Metrics. The explanation on the Hastings web site reflects the POIMS process of using a range of disciplines for converting information into knowledge.

Some people get an inkling of this potential from ecountering SDS records on the web, as explained in a recent letter, and from comments by the DKR team. A professional web site developed by Hastings might engender stronger belief that encourages people to perform knowledge management. It's a long shot, but would welcome input from Hastings.



Rod Welch