CSG Systems Inc.
2525 117th Avenue
Omaha, NE 68138
402 431 7000
Date: Thu, 19 Jun 2003 10:48:21 -0500
03 00050 60 03061901
Mr. Rod Welch
rodwelch@pacbell.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
..
Subject:
SDS use at CSG by Jerry Nord
Dear Rod,
[Responding to your letter
today, show below... ]
.. I would like to pursue some questions about how to write this agreement.
How early are you available to take a call on Friday?
Mr. Jerry J. Nord
CSG Systems Inc.
2525 117th Avenue
Omaha, NE 68138
..
Subject:
SDS use at CSG by Jerry Nord
Jerry,
Thanks for the heads up in your letter on Tuesday, 030617, shown
below, advising that submission of a draft agreement on SDS will
be delayed a few days. Your post script, lines up with the
letter yesterday citing growing problems that drive demand for
our efforts....
.. http://www.welchco.com/sd/08/00101/02/03/06/17/114459.HTM#W55M
Cost savings calculated at $40K per day in your letter last year
on 020415 illustrates the target of opportunity for
transformation to SDS to help folks find information. This has
been recognized as a big opportunity to improve productivity by
improving Microsoft programs, reported on 021108....
.. http://www.welchco.com/sd/08/00101/02/02/11/08/084723.HTM#EF5I
So, please don't rush on the SDS efforts today. Experience over
the past 20 years advancing from information to a culture of
knowledge has shown that the long way around is the short way
there. If you can get something out today, fine; but, tomorrow
or Monday will work, also. Since we have a "solution," this
provides a cushion for investing time to construct a strong
foundation, rather than rush ahead with a "house of cards."
..
Sincerely,