THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700



May 7, 2001

02 05 02 61 01050701



Mr. Raul Pechiu
The PC Doctor
22962 Clawiter Road Suite 1
Hayward, CA 94545

Subject:   Heat Sink May be Failing System Noisy
Pcdoctor Invoice and Warranty No: 0100468 Dated February 2, 2001

Dear Raul,

The past week or so our computer c13, purchased from PCdoctor on February 2, 2001, has gotten noisy. Research indicates this may be the cooling fan on the cpu, which has been an recurring problem on Intel systems.

The system is under warranty. Please let me know the action PCdoctor proposes to correct the problem.

Thanks very much.

Sincerely,

THE WELCH COMPANY



Rod Welch
rowelch@attglobal.net