CONTACTS 
0201 - A. R. Construction Company           415 656 2800
020101 - Mr. Ronald Arana; President
020102 - aramet@aol.com

SUBJECTS
Inquiries

0403 -    ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 25 0000, ref SDS 23 0000.
040502 -
040503 - Had difficulty getting the letter on the meeting yesterday, delivered
040504 - via email, but seem to have solved it.  Met with Ronald in the
040505 - afternoon and provided a printed copy of the letter.  Demonstrated the
040506 - advantage of reading and managing the letter using a web browser.
040507 - Provided examples of project planning.  Ronald wants to meet tomorrow
040508 - at 1300 with Pat for me to explain Com Metrics, and discuss planning
040509 - ideas for his new project.
040510 -
040511 -     [On 991015 met with Ronald and Pat at ARC's office. ref SDS 27
040512 -     0001]
040513 -
040514 -
040515 -
040516 -
040517 -
0406 -
0407 -
0408 - Discussion
0409 -
040901 -  ..
040902 - AR Construction Awarded New Project, Needs Superintendent
040903 -
040904 - Follow up ref SDS 25 2189.
040905 -
040906 - The letter, ref DIP 2 0001 submitted to Ronald using the email address
040907 - he gave yesterday, bounded back several times last night and again
040908 - this morning.
040909 -
040910 - Jacki advised that ARC is having difficulty with phone connections to
040911 - their ISP.  Ronald later gave another email address to use and this
040912 - worked.
040913 - ..
040914 - Ronald wants to meet again on his new project.  He will stop by
040915 - at 1430.
040916 -
040917 -
040918 -
040919 -
040920 -
0410 -
0411 -
0412 - 1430 Meeting
0413 -
041301 - Gave Ronald a printed copy of the letter transmitting the record on
041302 - our meeting yesterday. ref DIP 2 0001
041303 -
041304 - Let him read the transmittal, which is only a paragraph, and a page
041305 - or two of the record.
041306 -
041307 - Then he looked at the same information in the web browser on my
041308 - computer to illustrate Com Metrics concept of....
041309 -
041310 -
041311 -                Clear, concise, complete communication
041312 -
041313 -
041314 - ...using judicious review methods developed on 990419. ref SDS 19 3240
041315 -
041316 - Showed Ronald how to click on the links in an email to the letter, and
041317 - how to click on links in the letter to get information on highlighted
041318 - subjects and action items.  Ronald noticed this is much faster than
041319 - looking for information in the printed document.  It is 100 times
041320 - faster to obtain related support information from filing cabinets,
041321 - desk drawers and wherever else printed material is typically stored.
041322 -
041323 - Ronald corrected the date of the meeting with the City on the Golden
041324 - Gate Reservoir project shown as 991028 in the record yesterday.
041325 - ref SDS 25 1520 It is 991025, not 991028.
041326 -
041327 - I explained this is an example Communication Metrics, as set out in
041328 - the record on 961017. ref SDS 13 1683
041329 - ..
041330 - Gave Ronald a copy of following from Richmond Harbor Project...
041331 -
041332 -    1.  Organization chart
041333 -
041334 -    2.  Construction Launch schedule
041335 -
041336 - Discussed preparing a project launch schedule and organization chart
041337 - for ARC's new project.
041338 -
041339 -     [On 991015 reviewed this scope in preliminary PM plan development
041340 -     meeting; Ronald had reviewed these submittals. ref SDS 27 6391]
041341 -
041342 - Showed Ronald how to find the phone numbers for personal References in
041343 - the record, ref SDS 25 2970, which he requested yesterday.
041344 - ..
041345 - Ronald wants another meeting tomorrow at 1300  His project
041346 - manager, Pat, will attend and ask about how the new project will be
041347 - started.  I can explain Com Metrics as we discussed yesterday.
041348 - ref SDS 25 2176
041349 -
041350 -     [On 991015 met with Ronald and Pat at ARC's office. ref SDS 27
041351 -     0001]
041352 -
041353 - The project launch schedule illustrates this process.
041354 -
041355 - Ronald asked how the following information forms will be addressed by
041356 - Communication Metrics....
041357 -
041358 -
041359 -                    COs
041360 -                    COPs
041361 -                    RFIs
041362 -                    Submittals
041363 -
041364 - ..
041365 - Ronald advised that when he received the fax saying to get my
041366 - resume from the web, ref OF 4, he initially ignored it because he
041367 - thought the fax should have contained the resume, and since it did
041368 - not, the fax seemed non-responsive.
041369 -
041370 - Days later he decided to get the email because it occurred to him that
041371 - this might be an attempt to demonstrate how to use technology for
041372 - management suppport.  After obtaining the resume from web, Ronald
041373 - expected Communication Metrics might help accomplish objectives he has
041374 - been considering for the past year or so.
041375 -
041376 -     [On 991015 Ronald recalled wanting to develop technology for
041377 -     management support last year. ref SDS 27 6308]
041378 - ..
041379 - Ronald pointed out that AR Construction is at a fairly unique
041380 - cross roads, having completed most of its major projects, and about to
041381 - begin new ones.  He feels these cirsumstances make it easier to
041382 - introduce new methods, as Welch proposes, which aligns with analysis
041383 - from our meeting yesterday. ref SDS 25 3965 and ref SDS 25 5922
041384 - ..
041385 - He is concerned that subcontractors and others will want to work
041386 - by fax, rather than email.  This reflects the strength of inertia
041387 - where people like to work in familiar ways on familiar things from the
041388 - review of by Grove's book, "Only the Paranoid Survive," on 980307.
041389 - ref SDS 16 3740  Yesterday Ronald and I discussed the need for strong
041390 - leadership to work through initial fears that spawn resistance to
041391 - change, and particularly dealing with meeting notes for the first few
041392 - months. ref SDS 25 5400
041393 -
041394 - He said that on a recent project the owners requested ARC's email
041395 - address, but this was the first time that has happened.
041396 -
041397 - We considered that this request is a window to a future of increasing
041398 - reliance on technology; more and more ARC will be asked for an email
041399 - address.  The new reality of the 21st century is information overload,
041400 - where technology increases the pace of management, as set out in the
041401 - review on 980307 of the book by Andy Grove, CEO of Intel. ref SDS 17
041402 - 3151  Communication Metrics jumps a few steps ahead, and so can
041403 - position ARC to lead, rather than play catch up with everyone else.
041404 - This leadership posture presents opportunities to improve earnings
041405 - under the concept of Command and Control of the record cited in POIMS,
041406 - ref OF 1 1113,
041407 -
041408 - Ronald is talking to a former inspector on one of his projects, about
041409 - being the superintendent on the Golden Gate Reservoir project.
041410 -
041411 -
041412 -
041413 -
041414 -
041415 -
041416 -
0415 -