CONTACTS 
0201 - JPS Net                              800 711 5353 fax or 800...
020101 - Mr. Neal K
020102 - Biz Tech Services =415 376 0121
0202 - JPS Net                              800 711 5353 fax or 800...
020201 - Mr. Bruce Newland; Manager  =916 810 8913
020202 - Biz Tech Services =415 376 0121

SUBJECTS
Cannot log onto Server for FTP
HTTP server failure

0604 -    ..
0605 - Summary/Objective
0606 -
060601 - Follow up ref SDS 26 0000, ref SDS 24 0000.
060602 -
060603 - We seemed to have a short outage of service today.  There was a
060604 - report by someone trying to get information from the web site, and we
060605 - had trouble uploading.  It was fixed within 30 minutes or so.
060606 -
060607 -
060608 -
060609 -
0607 -
0608 -
0609 - Discussion
0610 -
061001 -  ..
061002 - JPS Transmission Provider Had a Service Failure
061003 -
061004 - Follow up ref SDS 26 0668,  Follow up.
061005 -
061006 - This morning, I was trying to send a letter to Pete Grass at the Corps
061007 - of Engineers, ref SDS 32 0001, and was unable to upload to the web
061008 - site.
061009 -
061010 - I called JPS help and there was no report of system problems.  When I
061011 - checked for email there was a letter from Virginia at Mike Timpane's
061012 - office saying Mike could not get our letter to Mike. ref SDS 33 0001
061013 -
061014 - Bruce asked for our web server.
061015 -
061016 - I advised it was reported to be...
061017 -
061018 -                          Corp Web 1
061019 -
061020 - ...by JPS on 990426. ref SDS 26 0668
061021 -
061022 - Bruce checked and said FTP for uploading files is okay, but HTTP for
061023 - reading the web site, is not working.
061024 -
061025 - I explained problems we are having this morning with FTP, and that we
061026 - received a letter this morning saying people cannot get information
061027 - from the web site. ref SDS 33 0001
061028 -
061029 - Bruce put me on hold and investigated.
061030 -
061031 - He came back on line and said there is a problem with the upstream
061032 - provider.
061033 -
061034 - He does not know how long the problem will last, but they will try to
061035 - find out and put a notice on the system help line.
061036 -
061037 -
061038 -
061039 -  ..
061040 - Unix Seems to Work Better
061041 -
061042 - Follow up ref SDS 26 1264.
061043 -
061044 - I mentioned that the Unix server is working better.
061045 -
061046 -
061047 -  ..
0611 -
0612 -
0613 - 1106
0614 -
061401 - I tried the system and it seems to be up and running now.
061402 -
061403 -
061404 -
0615 -

SUBJECTS
JPS Information Management Effective
Neat, Cool
Information Management
Productivity Improvement, Potential
Information Overload Solved by SDS
Paperless Office
Experience, Need Broader Base

1410 - 1744 received letter from JPS
1411 -
141101 -  ..
141102 - Bruce Indicates Communication Metrics on the Internet is Effective
141103 -
141104 - Follow up ref SDS 26 9400.
141105 -
141106 - I thanked Bruce for his letter "admiring" Communication Metrics on
141107 - 990426.
141108 -
141109 - Mentioned NSF grant proposal submitted on 990609 to study scaling up
141110 - Communication Metrics. ref SDS 31 9760  It reflects review on 990427
141111 - NSF proposal features web app. ref SDS 29 9522
141112 -
141113 - Proposal requires research on bandwidth and server issues, as shown
141114 - at ref DIP 8 4582
141115 -
141116 - People gaining experience with Communication Metrics makes it easier
141117 - for others to try this new way of doing things, per analysis on
141118 - 990331. ref SDS 17 1248
141119 -
141120 -
141121 -
141122 -
141123 -
141124 -
1412 -