CONTACTS 
0201 - S & C Ford                           415 553 4400 fax or 800...
020101 - Mr. Larry Smith; Manager
020102 - Service Department

SUBJECTS
Millie's Mercury Sable, 940423
Ford Recall, Change Oil, Hoses, Tire Tread

0404 -    ..
0405 - Summary/Objective
0406 -
040601 - Follow up ref SDS 12 0000, ref SDS 11 0000.
040602 -
040603 - On 990603 Larry planned to call on 990607, ref SDS 12 0001, to follow
040604 - up issues from transaction on 990507. ref SDS 2
040605 -
040606 - Have not heard from Larry this week probably due to press of business.
040607 -
040608 - Submitted ref DIT 1 linked to the record on 990603 to alert Larry
040609 - about completing his review on submitting credits and documents
040610 - discussed.
040611 -
040612 -     [On 990618 called Larry to follow up. ref SDS 14 1200]
040613 -
040614 - For information on revieweing Com Metrics, Linked proposal to NSF
040615 - submitted on 990609. ref SDS 13 0001
040616 -
040617 -
040618 -
040619 -  ..
0407 -
0408 -
0409 - 1751 called Larry
0410 -
041001 - Talked to Carol Pool.
041002 -
041003 - She said Larry left early today for an appointment with the doctor.
041004 -
041005 - Carol will advise Larry on Monday, 990614 about our letter.
041006 -
041007 -     [On 990618 Carol failed to follow up. ref SDS 14 0001]
041008 -
041009 - I explained the Communication Metrics initiative.  Carol will ask
041010 - Larry about this on Monday, and consider examining the letter on the
041011 - Internet.
041012 -
041013 -
041014 -
0411 -
0412 -