| June 11, 1999 | 02 05 02 61 99061101 |
Mr. Larry Smith
Manager
Service Department
S & C Ford
450 Rhode Island Street
San Francisco, CA 94107-2320
| Subject: | S&C Invoice #314868 for Service on May 7, 1999 |
|
Credits and Documents Communication Metrics |
Dear Larry,
This follows up discussion on Jun 3, when you planned to call back this past Monday or Tuesday to confirm information showing we are owed credits in the amount of $524 on subject invoice, and that S&C needs to submit product specs and warranties for the tires installed on May 7.
Second, you wanted to investigate how Communication Metrics can be reviewed by Ford and S&C in order to improve earnings, based on the record for the work on May 7. On this point, submission of a proposal to the National Science Foundation on Jun 9, may be of interest.
Sincerely,
THE WELCH COMPANY
Rod Welch