CONTACTS 
0201 - S & C Ford                           415 553 4400 fax or 800...
020101 - Ms. Barbara Stone; Service Advisor
020102 - Service Department

SUBJECTS
Brake Inspection, 990507
Caliper RR Replaced, 990507

0504 -    ..
0505 - Summary/Objective
0506 -
050601 - Follow up ref SDS 39 3483.
050602 -
050603 - Kathleen told Bob about our recent service on 990507, ref SDS 39,
050604 - which she and I discussed yesterday. ref Sds 44 0967
050605 -
050606 - Bob said he recently had to replace a caliper on his car.  He
050607 - discovered the caliper needed to be replaced, because it emitted a
050608 - loud squealing noise.
050609 -
050610 -      [On 990602 Service Manager at S&C Ford seemed to cooborate Bob's
050611 -      experience. ref SDS 45 6560]
050612 - ..
050613 - He asked if S&C had provided the defective parts as evidence of
050614 - the need for service?
050615 -
050616 -      [On 990603 S&C "bags" replaced parts. ref SDS 45 3504]
050617 -
050618 - Bob has had experience with automobile service vendors recommending
050619 - work that was not justified by the conditions of the vehicle.
050620 -
050621 - On another matter related to cars, he visited a vendor to purchase a
050622 - car advertised on the radio or in the newspaper at an attractive
050623 - price.  The salesman ran a credit check and said he could not qualify
050624 - to buy the advertised car.  Bob offered to pay cash, and it turned out
050625 - they did not have any of the advertised cars in stock.
050626 -
050627 - He is wary of vendors in the car business.
050628 -
050629 -     [On 991127 discussed Bob's help at his memorial. ref SDS 46 2365]
050630 -
050631 -
050632 -
050633 -
0507 -