CONTACTS 
0201 - IBM Credit Corporation               925 277 5600 fax 5654
020101 - Mr. Ross H. Armstrong
020102 - U.S. Sales Development

SUBJECTS
Armstrongs, Ross, etc.
Demo SDS via Web Site

0504 -    ..
0505 - Summary/Objective
0506 -
050601 - Follow up ref SDS 15 0000, ref SDS 14 0000.
050602 -
050603 - Called Ross to relate this and that, e.g., Millie's experience with
050604 - the television problem last week.
050605 -
050606 -      She reported it wasn't working and had to be repaired.
050607 -
050608 -      We were concerned about whether it was on warranty and how we
050609 -      would get it down from the high shelf in her bedroom, and then
050610 -      get it back.
050611 -
050612 -      We looked up on when it was purchased on 961214 and found that
050613 -      Ross and the boys helped.  We bought it from the Goodguys, and
050614 -      the warranty has expired. ref SDS 1 6885
050615 -
050616 -      Since Ross and his crew have moved, we called her son, Ron Jr.,
050617 -      and made arrangements for him to stop by after work and help get
050618 -      the thing into the car.  In the evening, Millie was disconnecting
050619 -      the TV getting ready for Ron's help, and noticed that it was
050620 -      unplugged.  Connecting the plug saved the day!
050621 -
050622 -      Sooooooo, the cat did it!!!
050623 -
050624 - Initially, calling Ross, the phone was busy and there was a message we
050625 - could leave a message.  Did not want to leave a message.
050626 -
050627 - Called back and got instructions that the area code was changed to
050628 - 860.
050629 -
050630 - Tried that and got message that phone was disconnected.
050631 -
050632 - Called Ross' work number and left message.
050633 -
050634 - I think I would like to relate the prospect of capturing and knitting
050635 - together family experiences, as we have begun doing with Millie's
050636 - Grandkids, to get them to write and become familiar with the power of
050637 - automated "intelligence," as related in the paper by George Millier
050638 - reviewed on 990303, was sent to Ross a few weeks ago. ref SDS 17 6177
050639 -
050640 - The main point is that this kind of writing is a step above what they
050641 - are doing in school to learn the ABCs, because it imparts cause and
050642 - effect and other stuff that is useful, but does not seem so at the
050643 - time.
050644 -
050645 - It is hard for adults to take this up because they are busy with
050646 - meetings and solving problems of family and work.  Only a "miracle"
050647 - can get this done for adults, as seen from the record on 981027 on
050648 - saving money. ref SDS 8 7315
050649 -
050650 -     Couple examples...
050651 -
050652 -        1.  Bowling on 990215. ref SDS 16 6468
050653 -
050654 -        2.  Letter to Amanda on 990308. ref SDS 18 7739
050655 -
050656 -        3.  Letter to Rita on 990314. ref SDS 19 8837  (applies more
050657 -            to adults)
050658 -
050659 - Sent ref DIT 1 to Ross with link to this record on problem calling
050660 - the other day.
050661 -
050662 -    [A week later, got email from Ross confirming his address and
050663 -    phone number which we have.  So his area code has not changed.]
050664 -
050665 -
050666 -
050667 -
0507 -