THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: March 10, 1999 02:39 PM Wednesday; Rod Welch

Called for help with ABCD program for RW CD ROM drive.

1...Summary/Objective
2...ABCD Program to Use DOS Commands on CD ROM Disks


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CONTACTS 
0201 - CDW Computer Centers                 312 498 4426
020101 - Ms. Esther Jackson; Salesperson =7031 ext
020102 - Sales Department =800 233 4426

SUBJECTS
RW CD ROM Sony
CD ROM Driver Copying Files
RW CD ROM Drive Software
ABCD Not Working to Copy Files to CD ROM

0906 -    ..
0907 - Summary/Objective
0908 -
090801 - Follow up ref SDS 9 0000, ref SDS 6 0000.
090802 -
090803 - Received and installed the RW CD ROM driver in CPU11.
090804 -
090805 -     [On 990316 abcd may be causing problems. ref SDS 11 7395]
090806 -
090807 -
0909 -
0910 -
0911 - Received Product
0912 -
091201 -  ..
091202 - ABCD Program to Use DOS Commands on CD ROM Disks
091203 -
091204 - Follow up ref SDS 9 6399.
091205 -
091206 - I tried to format a drive and got different errors.
091207 -
091208 -
091209 - There is a phone number for help...
091210 -
091211 -                        800 597 5649
091212 -
091213 - Talked to Rudy.
091214 -
091215 - He needed product model and serial number in the record on 981229...
091216 - ref SDS 6 9950
091217 -    ..
091218 - He gave me following event number....
091219 -
091220 -
091221 -                          eo4426153
091222 -
091223 -
091224 - Transferred me to a technical specialist.
091225 -
091226 - Talked to Erik.
091227 -
091228 - We had to remove the DMA assignment in the System Configuration.
091229 -
091230 -     Device Manager (from Control Panel, or right click My Computer)
091231 -        CD ROM
091232 -           Sony
091233 -             Settings
091234 -
091235 -               Uncheck DMA
091236 -
091237 -
091238 -
091239 -
091240 -
091241 -
091242 -
091243 -
0913 -
Distribution. . . . See "CONTACTS"