CONTACTS 
0201 - Sprint PCS                           816 559 1000
020101 - Ms. Jacqueline Zetina; Account Services Rep
020102 - Customer Care Department  =888 211 4727
0202 - Lillick & Charles                    415 984 8200
020201 - Mrs. Mildred A. Welch
020202 - Business Department I, =415 421 4799 (fax)

SUBJECTS
Rod's phone
Cell Phone, Sprint

0504 -    ..
0505 - Summary/Objective
0506 -
050601 - Follow up ref SDS 2 0000, ref SDS 1 0000.
050602 -
050603 - Got additional information on Sprint from the actitivation record
050604 - yesterday.  Turns out that that under $30 for 200 minutes, long
050605 - distance is an extra charge; analysis indicates that the $50 for 500
050606 - minutes plan that includes long distance, may be cheaper for Millie
050607 - and I to share a common account. see ref SDS 0 4500
050608 -
050609 - Submitted ref DIT 1 0000 to Millie with link to  this record for
050610 - consideration in changing the plan to a common account to save money,
050611 - especially on long distance.
050612 -
050613 -
050614 -
050615 -
0507 -
0508 -
0509 - Discussion
0510 -
051001 - Jacqueline said that after 000131 (Jan 31, 2000) the current rate plan
051002 - will end and we will have to sign up for a standard plan...
051003 -
051004 -     Standard plan....
051005 -
051006 -        Starter plan              $16.99   10 minutes  +.39
051007 -                                  plus long distance,
051008 -                                  voice mail $4.99
051009 -
051010 -        90 minute                 $29.99   90 minutes  +.35
051011 -                                  plus long distance,
051012 -                                  voice mail included
051013 -
051014 -        250 minutes               $49.99  +.30
051015 -                                  plus long distance
051016 -                                  voice mail included
051017 -
051018 - My sense is that in a year or so there will other promotion plans.
051019 -
051020 - Jacquiline said that we typically cannot use cellphone in an
051021 - airplane.
051022 -
051023 - Service dimishies above 15th floor.
051024 -
051025 - Our plan includes...
051026 -
051027 -         anytime, offpeak or onpeak
051028 -         call forwarding      $.10 per minute
051029 -         call waiting, double air time minutes
051030 -         voice mail
051031 -
051032 - She said that long distance is charged extra.
051033 -
051034 - This is an important difference from understandings at the time of
051035 - sale on 981116.  Actually, review seems to indicate that the salesman
051036 - did indicate that only under the 500 minute plan is long distance
051037 - included. ref SDS 1 3071
051038 -
051039 - Jacquiline will send us an email confirming these understandings.
051040 -
051041 -
051042 -
0511 -
0512 -
0513 - 1007
0514 -
051401 - Talked to Sisto, Jacquiline's supervisor.
051402 -
051403 - Told Sisto that Jacquiline did an outstanding job helping us
051404 - understand the phone service options, and eliminating confusion from
051405 - talking to salesman on 981116. ref SDS 1 0000
051406 -
051407 -
051408 -
051409 -
0515 -
0516 -
0517 - 1027 Jacquiline called back
0518 -
051801 - She cannot send us an email.
051802 -
051803 -      www.sprintpcs.com
051804 -
051805 - She talked to Shawn Milligan.
051806 -
051807 - We can go to a Sprint PCS store.
051808 -
051809 -                  388 Market and Pine     415 677 0190
051810 -
051811 -
051812 -  ..
0519 -
0520 -
0521 - 1032 Analysis
0522 -
052201 - Millie and I are signed up separately, costing $30 each per month.
052202 -
052203 - The total cost is $60, this does not include long distance, which can
052204 - add up fast, particularly because Millie and I have different area
052205 - codes.
052206 -
052207 - For $50 we can share 500 minutes, or each have about 250 minutes, plus
052208 - long distance is included at no extra cost, as shown in the record on
052209 - 981116. ref SDS 1 1020  The only restriction is that the phone numbers
052210 - have the same area code.
052211 -
052212 - I checked twice today, and was told by Jacquiline and later by Lisa,
052213 - that two people can share a common account for $50, so if that is true
052214 - this is the classic "no brainer" decision.
052215 -
052216 - It may turn out that sharing a common account costs an additional $15,
052217 - per the record on 981116, ref SDS 1 6150, but in that case it would
052218 - still be worth it to avoid the long distance charges, plus having an
052219 - extra 100 minutes, i.e., 50 minutes each.
052220 -
052221 - An example of savings from calling long distance seems evident from
052222 - considering that right now, under our current plan of $30 for 200
052223 - minutes, everytime I call Millie on her cell phone, or when she calls
052224 - me on her cell phone, it is a long distance call because her area code
052225 - is 925 and mine is 415. Under the current plan, we are charged extra
052226 - for the long distance on everyone of these calls, regardless of
052227 - whether we are both in the same area at the time the calls are placed.
052228 -
052229 - Since most of our calls are likely to be to each other, it seems
052230 - likely most of our calls will result in long distance charges under
052231 - the current plan.
052232 -
052233 - Obviously, if we can service for $50 to cover 500 minutes per month
052234 - and share this expense, and it includes long distance charges, then
052235 - this is an immediate savings.  If we have to pay $65, $15 over the $50
052236 - per month, then this would be $5.00 over the $60 we are currently
052237 - paying.  In the latter case, there is a judgement about whether the
052238 - savings on long distaince charges is cost effective.
052239 -
052240 - Sent Millie email asking her opinion about changing our plan so we
052241 - have a common area code to reduce long distance costs.
052242 -
052243 -
052244 -
0523 -
0524 -
0525 - 1804 Millie called back
0526 -
052601 - She made the change.  We are set up for the $50.
052602 -
052603 - Millie's new cell phone number is...
052604 -
052605 -                      415 305 5346
052606 -
052607 - Millie said this cost an additional $15, so our cost per month is...
052608 -
052609 -            $65.
052610 -
052611 -
052612 -
052613 -
052614 -
0527 -