THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: March 1, 1998 04:16 AM Sunday; Rod Welch

Complete configure CPU10 for Millie, deliver to Concord.

1...Summary/Objective
2...Computer Technician Suggests Using Hub Network Connector
3...Panasonic KXP4450 Failing on CPU10
4...Dialer Not Showing Diagnostics


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CONTACTS 
0201 - CompUSA Concord                    510 681 0255 fax or 800...
020101 - Mr. Ryan NLN; Sales Department       =Telephone/fax
0202 - IBM Internet                       800 821 4612 fax or 800...
020201 - Mr. Donald McKenzie; Technical Support

SUBJECTS
System configured and delivered
Replaced This System on 980221
CPU #10
Wordperfect 6.0a

0706 -    ..
0707 - Summary/Objective
0708 -
070801 - Follow up ref SDS 19 2307, ref SDS 18 1660.
070802 -
070803 -
070804 -
070805 -
070806 -
070807 -
070808 -
0709 -
0710 -
0711 - Planning Deployment
0712 -
071201 - Transfer current SDS from CPU08 to CPU10.
071202 -
071203 - I guess I will keep the software and manuals here, but will ask Millie
071204 - if she wants them in Concord.  It could be okay to take them to
071205 - Concord if they can be stored safely.
071206 -
071207 -     Went ahead and took the W98 CD to Concord, since it is the thing
071208 -     that will be needed to install new stuff.
071209 -
071210 - Need to figure out how to get the Address book from Netscape.
071211 -
071212 -
071213 - Set up a record for Millie in her SDS program for getting this
071214 - computer. I linked the record to my records.
071215 -
071216 -
071217 - Also have to think about getting her a Wordperfect program.
071218 -
071219 -     What has become of Wordperfect?
071220 -
071221 -     I cannot find the software or the manual at the 440 Davis Court
071222 -     #1602.  Maybe the program disk and manual are in Concord.
071223 -
071224 -     It is not on CPU08.  I last worked on Wordperfect for CPU08 on
071225 -     950409, ref SDS 2 1184,
071226 -
071227 -     I installed it for CPU09 on 961116. ref SDS 3 4428, but CPU09 is
071228 -     in Concord right now, and I am in San Francisco.
071229 -
071230 -     Not sure we have a version of Wordperfect for W95, per se.
071231 -
071232 -
071233 -
071234 -
071235 -
0713 -

SUBJECTS
Computer, CPU #10
Keyboard, OmniKey 102

1005 - 1020 Setup System in Concord
1006 -   ..
100601 - We set it up and found that the Omnikey keyboard works, and that
100602 - the speakers work.
100603 -
100604 - So I have used the Omnikey keyboard instead of the PCtown keyboard,
100605 - which is pretty flaky.
100606 -
100607 - Created a record in Millie's SDS program with links to history on
100608 - procurement and deployment.
100609 -
100610 -
100611 -
100612 -
1007 -
1008 -
100801 -
1009 -

SUBJECTS
Network, EtherPCI LAN
Network Cable Connector to Ethernet Card
Network Failing with CPU08
Network Transfer Failed Between CPU08 CPU10

1507 -
1508 - 1337 Purchased Cables for CPU10
1509 -
150901 -  ..
150902 - Computer Technician Suggests Using Hub Network Connector
150903 -
150904 - Millie and I went to CompUSA in Concord.
150905 -
150906 - Talked to Ryan.
150907 - ..
150908 - He has connected early release versions of W98 to systems
150909 - running on W95, similar to the situation we have that is failing.
150910 - Ryan said his network connections have worked well using a hub
150911 - connector, like that recommended by Robin on Friday. ref SDS 18 4682
150912 - ..
150913 - Ryan advised that W98 does not list itself in the Network
150914 - Neighborhood screen, so he feels this is not the cause of our problem.
150915 -
150916 -      This seems to conflict with the understanding drawn from
150917 -      discussion with Robin who provided technical support for W99 on
150918 -      behalf of Microsoft. ref SDS 18 5344
150919 -
150920 - ..
150921 - Rayan indicated that for connecting two desktop computers, a hub
150922 - connector is better than a single line cable, reflecting the
150923 - suggestion by Robin with Microsoft on Friday.
150924 - ..
150925 - Upon discussion he seemed to indicate that a single line cable
150926 - is adequate for connecting a desktop to a notebook, which is the
150927 - primary way our computers are conntected.
150928 -    ..
150929 - As a result I purchased on invoice, ref DRT 1 2662, the
150930 - following:
150931 -
150932 -                      FastCat 5   14' long
150933 -
150934 -                      Premium Patch Cable
150935 -                      Supports LAN's fastest data requirements
150936 -                      Exceeds Catagory 5, UTP requirements for ATM,
150937 -                      100/10Base -T and other LAN applications
150938 -
150939 -                      RJ45 Male/Male
150940 -
150941 -                      Evidently manufacturd by Belkin
150942 -
150943 - This cable will be used (hopefully) to transfer data from CPU10 in
150944 - Concord to CPU09, which is the notebook.
150945 -
150946 - This requires a special converter cable from what I think is called a
150947 - "twisted pair" connector pin to a PCMCIA flat connector pin.
150948 -
150949 - I have one in San Francisco which came with the purchase of the
150950 - PCMCIA card for CPU09.
150951 -
150952 - Ryan said CompUSA does not carry these converter cables.  He suggested
150953 - we contact the manufacturer for additional converter cables.
150954 -
150955 -    [On 980307 tried connecting CPU09 to CPU10 using the special
150956 -    converter connector cable, but this did not work. ref SDS 20 5242]
150957 -
150958 -
150959 -
150960 -
1510 -

SUBJECTS
Mouse, MS 03306542

1604 -   ..
160401 - On the invoice for the network cable, ref DRT 1 3494, we also
160402 - purchased a 6' cable to extend the length of the PS/2 mouse, so it is
160403 - easier to use on CPU 10.
160404 -
160405 -
160406 -
160407 -
1605 -

SUBJECTS
LPT1 Not Responding, Print Failure
Parallel Ports - 2
Printing
Not Printing on CPU10, 980301

2007 -
200701 -  ..
200702 - Panasonic KXP4450 Failing on CPU10
200703 -
200704 - In Concord we connected the Panasonic KX P4450 to CPU10 and then
200705 - configured W98 using the Control Panel to set up a printer.
200706 -
200707 - When we tried to print and got following message:
200708 -
200709 -        There was an error writing to LPT1: for the printer (Panasonic
200710 -        KS-P4450).  Cannot access the port.  It may by [sic) in use by
200711 -        another program.  Quit other programs and try printing again.
200712 -
200713 - There is no clue about what other programs might be using LPT1.
200714 -
200715 -     [On 990419 had same problem with new printer. ref SDS 22 8595]
200716 -
200717 -
200718 -
200719 -
2008 -

SUBJECTS
Dialer, IBM for W95
Dialer Not Showing DTR
Dialer, IBM

2306 -
230601 -  ..
230602 - Dialer Not Showing Diagnostics
230603 -
230604 - This afternoon for some reason the Dialer is not showing the data
230605 - transfer rate in progress.
230606 -
230607 - Talked to Megan.    1927.
230608 -
230609 - Reference Number:  235700
230610 -
230611 - She wants me to call back.
230612 -
230613 -    [On 980329 follow up. ref SDS 21 5494]
230614 -
230615 -
230616 -
230617 -
230618 -
2307 -
Distribution. . . . See "CONTACTS"